# Edify Labs > Unified business communications platform for customer service, team collaboration, and API integration. (iPhone/iPad app by EDIFY LABS, INC..) - Source: https://appshunter.io/ios/app/edify-labs/id1498839878 (this page in markdown: same URL + `.md`) - Developer: [EDIFY LABS, INC.](https://appshunter.io/developer/1455925031) - Category: Business, Social Networking - Price: Free - Rating: 5.00/5 from 18 App Store ratings - Age rating: 4+ - Requires: iOS 15.0 · 102 MB - Languages: American English - Released: 2020-05-21 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/edify-labs/id1498839878/reviews.md ## What is Edify Labs? Everything you need to communicate with customers and teams Edify brings all of your business communications together, unifying Unified Communications + Contact Center + API functionality, in one intelligent interface. Bad customer and employee experiences stop here. Our unified, omnichannel, cloud-native, genius, single piece of software is changing everything. Edify is an all-in-one solution for your business, eliminating the disorganization of having separate systems and unifying the customer service experience across all communication channels. Use Edify to: - Connect your business with your customers to provide stellar customer service across all channels on all devices - Connect employees with each other from anywhere in the world using modern collaboration tools - Bring bots and humans to work together so they are harmonious, synchronized, and efficient - Integrate into the CRM you already use, like Salesforce or Zendesk - Quickly reference your knowledge base to resolve customer issues faster With global availability and real-time redundancy, Edify is engineered to the highest extent and guarantees 100% uptime SLA, no matter where on Earth you operate. We deliver maximum scalability, flexibility, uptime, and cost-effectiveness, so you can deliver a memorable CX. We built the business communications platform we wish all companies had. Because we are Edify, and we’re customers, too. ## Key features - Unified omnichannel communications - Customer service across all channels - Employee collaboration tools - Bot and human integration - CRM integration (Salesforce, Zendesk) - Knowledge base integration - 100% uptime SLA ## Frequently asked questions about Edify Labs ### What makes Edify Labs stand out from other business communication tools? Edify Labs distinguishes itself by unifying Unified Communications, Contact Center, and API functionality into a single, intelligent interface. It aims to eliminate disorganization from separate systems and enhance the customer service experience across all communication channels. ### Can Edify Labs integrate with my existing CRM? Yes, Edify Labs is designed to integrate with CRMs you already use, such as Salesforce or Zendesk. This allows for seamless data flow and a more cohesive workflow for managing customer interactions. ### What kind of customer support does Edify Labs offer? Edify Labs provides a unified, omnichannel approach to customer service, enabling businesses to connect with customers across all channels and devices. It also facilitates quick reference to knowledge bases for faster issue resolution. ### How does Edify Labs ensure reliability and uptime? Edify Labs is engineered to the highest extent with global availability and real-time redundancy, guaranteeing a 100% uptime SLA. This ensures maximum scalability, flexibility, and cost-effectiveness for businesses operating anywhere in the world. ### What devices are supported by Edify Labs? Edify Labs is supported on a wide range of Apple devices, including watch, iPhone, iPad, and iPod. This broad compatibility ensures accessibility for users across different platforms. ### How frequently is Edify Labs updated? The latest version of Edify Labs is 3.3.6, and it was last updated on May 20, 2024. This indicates a consistent update schedule to improve functionality and reliability. ### What is the age rating for Edify Labs? Edify Labs has an age rating of 4+, making it suitable for a broad audience. This rating suggests that the content and functionality are appropriate for most users. ### Does Edify Labs have ads? No, Edify Labs does not contain advertisements. The application is free to use and does not display any ads, providing an uninterrupted user experience. ## Version history (last 5 releases) ### 3.3.6 — 2024-05-20 Bug fixes and performance improvements ### 3.3.5 — 2024-05-17 Bug fixes and performance improvements ### 3.3.4 — 2024-04-30 Bug fixes and performance improvements ### 3.3.2 — 2023-11-22 Edify now works with CarPlay enabled vehicles so you can stay up to date on your chat messages while on the go * Siri will read your new messages to you * You can use your voice to send new messages This update includes minor bug fixes and usability improvements ### 3.3.1 — 2023-08-11 New *You can now send messages in Chat using Siri. Just say “Send a message in Edify” or “Send a message with Edify”. When Siri asks “To who?” state the name of the user you want to send a message to. Siri will transcribe the message and ask if you want to send it. You can send the message by responding “yes” or you can manually click Send on the messaging modal that appears. ## Apps similar to Edify Labs | App | Rating | Price | Category | | --- | --- | --- | --- | | [Enterprise IT Events – Informa](https://appshunter.io/ios/app/enterprise-it-events-informa/id1600849917) | 4.5 (83) | Free | Business | | [AZP CONFERENCE INFO](https://appshunter.io/ios/app/azp-conference-info/id1600042754) | 5.0 (5) | Free | Business | | [Cabal — Do more for founders](https://appshunter.io/ios/app/cabal-do-more-for-founders/id1549129384) | 5.0 (2) | Free | Business | | [SandDrive](https://appshunter.io/ios/app/sanddrive/id1333285846) | 3.0 (5) | Free | Business | | [Think Realty Conference & Expo](https://appshunter.io/ios/app/think-realty-conference-and-expo/id1524534306) | 5.0 (24) | Free | Business | | [SunaDrive](https://appshunter.io/ios/app/sunadrive/id1624131899) | — | Free | Business | ## More apps by EDIFY LABS, INC. - [Edify Sandbox](https://appshunter.io/ios/app/edify-sandbox/id1617148452) All apps by EDIFY LABS, INC.: https://appshunter.io/developer/1455925031 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*