# eDispatches — Serving Responders Since 2004

> Real-time incident alerts and communication for first responders. (iPhone/iPad app by Penguin Management, Inc..)

- Source: https://appshunter.io/ios/app/edispatches/id483212134 (this page in markdown: same URL + `.md`)
- Developer: [Penguin Management, Inc.](https://appshunter.io/developer/850554471)
- Category: Utilities, News
- Price: Free
- Rating: 4.37/5 from 443 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 57 MB
- Languages: English
- Released: 2011-12-03
- Data updated: 2026-07-05
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/edispatches/id483212134/reviews.md

## What is eDispatches?

Trusted by hundreds of thousands of first responders across North America, eDispatches helps your team stay connected, informed, and ready to respond when seconds count.

With the eDispatches app, you can:
• Receive push notifications for emergency incidents
• Listen to recorded audio dispatches
• View CAD alerts, sent directly from your dispatch center
• View your team’s response, including their location, when responding to incidents
• Listen to streaming audio from your eDispatches equipment
• Mark the location of hydrants and other important points of interest
• View your team's availability to help plan for future incidents
• Chat with and send priority messages to your team

Please note that in order to use this app, your agency must already be a subscriber to the eDispatches service.

Learn more at www.eDispatches.com

## Key features

- Push notifications for emergency incidents
- Listen to recorded audio dispatches
- View CAD alerts
- Track team response locations
- Stream audio from equipment
- Mark important points of interest
- View team availability
- Chat and send priority messages

## What do users think of eDispatches?

Overall sentiment: mixed

**Pros**

- 👍 Detailed features and map location for response tracking
- 🚀 No delay in receiving calls and alerts
- 📱 Easy to use interface
- 🎵 Good alert notification system
- 📡 Reliable streaming capability in background
- ✅ Effective supplement to pagers

**Cons**

- 🐛 Frequent app crashes and freezing
- ⏱️ Significant lag and slow responsiveness
- 🔇 Low audio volume on dispatches
- 🔋 High battery drain
- 📵 Unreliable notifications and missed alerts
- ⚠️ Forced updates during critical calls
- 📱 iPhone lacks auto-play feature (Android has it)
- 🔌 Poor Bluetooth audio routing control
- 📊 Text too small to read in logs
- 🌐 Frequent connection errors despite good internet

**Commonly reported bugs**

- Alerts section crashes app consistently
- Audio playback fails on live feed
- App crashes on startup (50% failure rate reported)
- Login greyed out and non-functional
- App unable to load despite good connection
- Incidents fail to load or page freezes when refreshing
- Notifications not appearing in iOS settings
- Notification swipe opens app briefly then closes
- Recording truncated or missing voice messages
- Recordings unplayable after 5 days despite being in history
- App fails to send notifications for dispatches
- Incorrect notification sound after updates
- No alert despite radio/pager activation
- Static-filled voice messages
- Delayed transmission of calls (15+ seconds)
- Silent calls with no audio playback
- Login continuously loading/clocking
- Blank screen when trying to listen to past calls
- Missing play, fast forward, rewind, volume controls
- App removed from iOS settings after reinstall
- Recording length limited to ~38 seconds

**Most requested features**

- Apple Watch compatibility
- Apple CarPlay integration
- Adjustable alert tone duration
- SMS notifications from consistent number for whitelisting
- Call log feature on mobile app with public notifications
- On-scene status indicator for units
- GPS tracking and geofencing features
- Auto-play audio on iPhone (like Android)
- Screen rotation support for iPad mounting
- Landscape orientation support
- Map integration for address location
- Customizable notification options
- Family alert notifications
- Volume control for alerts
- More alert tone options
- Automatic availability status based on location
- Display exact dispatch time instead of 'minutes ago'
- Weekly reminder notifications for status updates

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/edispatches/id483212134/reviews.md

### 5/5 — Great! One suggestion

*2026-06-18, version 4.9.0*

Great app overall, however it would be nice to have the ability to change the Pre-Alert notification to a different sound than the normal alert!

### 5/5 — Recommended update

*2026-02-16, version 4.9.0*

Love the app, but would like the option to have a selection, how long your tones go off because it doesn’t go off long enough specially if you’re asleep and it would be very fantastic if it was able to be on an Apple Watch or any smart watch device

### 2/5 — Upon signup

*2025-08-13, version 4.8.3*

Signed up.  Can’t login. Login just greyed out lame

### 5/5 — Unable to load

*2024-11-09, version 4.8.1*

I have good connection to the internet but it says it’s unable to load due to no connection. I can’t see any of the messages, incidents. I have the new iphone 16 maybe that is the issue.

Update: all I had to do was uninstall the app and reinstall it. It now works on the new iphone 16!

### 4/5 — Lov it but

*2024-03-14, version 4.5.7*

Love the call log online but i like if it would notify the public of pages without being a sub.

### 4/5 — SMS suggestion

*2024-03-05, version 4.5.7*

I would love to receive text message by the same number so I could whitelist it in my contacts. Right now it looks like email-like messages sent from random numbers. Please fix that so it is more user-friendly.

### 5/5 — FD Chaplain/Firefighter

*2023-11-10, version 4.5.5*

I really like the detailed features in the app. The map location allows our guys to easily see who is responding along with their location.

### 2/5 — Crashes

*2023-07-14, version 4.5.3*

Everytime I try to look at the alerts section, the app crashes. I can access all the other tabs without the app crashing. The app is updated. I’ve uninstalled and reinstalled the app. I’ve restarted my phone. It’s still crashing when l open the app up.

### 2/5 — Live feed

*2023-03-02, version 4.4.3*

Try to play the live feed with good internet and phone service and it says audio playback failed. Really wish I could listen to the live feed

### 4/5 — CarPlay

*2022-12-29, version 4.4.2*

I love the way it works!   Now make it with with Apple CarPlay automatically !!!

## Frequently asked questions about eDispatches

### What does the eDispatches app do?

The eDispatches app is designed to keep first responders connected and informed during emergencies. It provides real-time incident notifications, allows users to listen to audio dispatches, and enables tracking of team response locations.

### What are the key features of eDispatches?

Key features include receiving push notifications for emergencies, listening to recorded audio dispatches, viewing CAD alerts directly from dispatch centers, tracking team response locations, and communicating with team members via chat and priority messages.

### Is eDispatches free to use?

While the app itself may be free to download, it requires your agency to be a subscriber to the eDispatches service to function. The app also contains advertisements.

### What kind of devices is eDispatches compatible with?

The provided description does not specify exact device compatibility. However, as a mobile application, it is designed for use on smartphones and tablets that can run mobile apps.

### Who is the target audience for eDispatches?

The app is specifically built for first responders and emergency response teams across North America. It aims to improve their connectivity, information flow, and readiness to respond to incidents where every second counts.

## Version history (last 5 releases)

### 4.9.1 — 2026-06-25

# Updates
- A few small tweaks here and there.

### 4.9.0 — 2025-09-30

# New Features
- Added support for the all new Liquid Glass design found in iOS 26!

### 4.8.3 — 2025-02-04

# Updates
- Adjusted display distance for medium and high detail points of interest

### 4.8.2 — 2024-11-20

# Updates
- Optimized network requests to reduce data usage.

# Bug Fixes
- Improved detection of users who could end up in a logged out state after upgrading to a new iPhone.

### 4.8.1 — 2024-10-22

# Announcement
We are excited to announce that eDispatches has joined RapidSOS, the trusted intelligent safety platform transforming public safety!

# New Features
- Introducing Caller Location! You can now view a 9-1-1 caller’s exact location in near real time thanks to this amazing feature, powered by RapidSOS!
- Do you use ESO? You can now use your CAD data to start your NFIRS report directly with one tap, right from the eDispatches app!

# Updates
- Added support for iOS 18.
- We’ve improved the startup time for the eDispatches app.

# Bug Fixes
- On the Map Filters view, the Layers section was being titled 'Points of Interest' and the Points of Interest section did not have a title. Whoops!
- When viewing a CAD alert, the Scene might not be properly centered.
- When viewing the details of a CAD alert, phone numbers that included a country code might not be formatted properly.

# Notes
- Caller Location relies on data provided in your CAD message. Contact us for more information!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*