# Edmonton State Bank - Mobile — user reviews > 23 indexed App Store user reviews of Edmonton State Bank by Edmonton State Bank, rated 4.90/5 from 2,938 ratings. - Source: https://appshunter.io/ios/app/edmonton-state-bank-mobile/id1506264737/reviews - App overview in markdown: https://appshunter.io/ios/app/edmonton-state-bank-mobile/id1506264737.md - Rating breakdown: 5★ 2,709 · 4★ 154 · 3★ 40 · 2★ 9 · 1★ 26 ## What do users think of Edmonton State Bank? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 Great customer service - 👍 Convenient mobile banking - 👍 User-friendly app - 🔒 Secure login options **Cons** - 🐛 Issues with new app update - 🐛 Compatibility problems with older devices **Commonly reported bugs** - Inaccurate transaction details - Cluttered interface with multiple accounts **Most requested features** - Option to turn off debit card - Access to monthly statements - Ability to print cancelled checks ## Newest reviews (8 of 23) ### 5/5 — Queen Huntsman *2021-10-14, version 2.35.0* I love my bank❤️😊that small town, cozy like family feeling is the best when I come in and even over the phone, they let me know they have my money and me, safe , comfortable and right at home. ### 5/5 — Thank you *2021-06-05, version 2.30.0* To all the members they are extremely helpful, have patience. I’m glad I chose their bank. ### 5/5 — Much better app *2020-07-30, version 2.20.0* This app is so much better faster and easy to use! Thanks ### 5/5 — Hey *2020-07-24, version 2.20.0* Great job ### 5/5 — Great!! *2020-07-19, version 2.20.0* Great app and great bank!!! ### 5/5 — MUCH needed upgrade! *2020-06-22, version 2.19.2* Good job, ESB!!! ### 5/5 — Much better! *2020-06-16, version 2.19.2* Much needed upgrade from previous app ### 5/5 — Great App *2020-06-16, version 2.19.2* This app is much better than the previous one! ## Most critical reviews (10 lowest-rated) ### 1/5 — New app stinks. Requirements op 16.0 or higher *2024-03-22, version 3.5.0* Not sure why but you bozos just created a new app that won’t work with an older phone. Tried to get support but they said it looks like I need a newer phone. I have an older iPhone 6 that’s works just fine except with your newer app requirements. Maybe I just need to get a newer bank instead of a newer phone. Ed4% ### 1/5 — Horrible *2020-12-06, version 2.25.0* Not accurate always pending shows what you spent the old app was better show what you had how much was left from what you spent I hate this app ### 1/5 — The old one was better *2020-09-15, version 2.22.0* This one is too cluttery if there is more than one account. Also needs a way to show more cancelled checks and a way to print them. ### 3/5 — Need a different option *2021-05-28, version 2.30.0* I would like to have the option to turn my card off, but I guess that’s no longer available. ### 4/5 — Statements *2020-09-09, version 2.21.1* I would like to see this new app have access to monthly statements...as it is now I have to use my PC and iPhone to balance my register. ### 5/5 — Customer *2026-07-07, version 3.35.1* The best customer service of any bank. ### 5/5 — Business Banking *2026-02-02, version 3.30.2* Great bank and online friendly ### 5/5 — Best banking there is thank you!! *2025-12-25, version 3.30.0* On time anytime any where!!! ### 5/5 — ESB *2025-12-13, version 3.30.0* ESB will always be my hometown favorite. I live many miles away now, and still bank ESB with the convenience of mobile banking. ### 5/5 — Great Bank, Great App! *2025-11-24, version 3.29.0* Great Bank, Great App! ## Most praised reviews (5 highest-rated) ### 5/5 — Review *2025-11-20, version 3.29.0* Very helpful and a pleasant attitude in helping the best they can. ### 5/5 — I like it *2023-10-23, version 3.7.0* Your Bill Pay feature is much easier and cleaner than Sumner Bank’s web site was ### 5/5 — ESB *2023-08-19, version 3.5.0* The best bank around!! Crystal at the Glasgow office is awesome!! ### 5/5 — Amazing *2023-07-28, version 3.4.0* Love the app..so easy to manage. I enjoy being able to do the face recognition so there is no need to log in. ### 5/5 — Customer *2022-04-29, version 2.40.0* The best customer service of any bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*