# Edo Japan: Sushi & Grill — order, offers, rewards

> Order Japanese food, customize meals, find locations, and earn rewards. (iPhone/iPad app by Edo Japan Restaurants Ltd.)

- Source: https://appshunter.io/ios/app/edo-japan-sushi-and-grill/id1422560371 (this page in markdown: same URL + `.md`)
- Developer: [Edo Japan Restaurants Ltd](https://appshunter.io/developer/1584240099)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.40/5 from 7 App Store ratings · 127 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 160 MB
- Languages: Canadian English, French (France)
- Released: 2020-05-18
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/edo-japan-sushi-and-grill/id1422560371/reviews.md

## What is Edo Japan?

Craving hand-rolled sushi or something hot off the teppan grill? Get your fix of our fast, fresh, Japanese-inspired food and signature Teriyaki sauce.

It’s easier than ever to order all your Edo Japan favourites: healthy bowls, rolls, sushi and bento boxes.

Download My Edo App, order online and get access to special offers, exclusive deals, exciting news and more.

• Easily preorder and prepay for quick pick up and takeout near you.
• Browse the menu categories including teriyaki rice meals, noodle meals, and sushi. Sides, snacks and bento boxes are ready when you order on mobile.
• Simple and quick order customization options.
• Easy-to-use location finder.
• Enjoy exclusive rewards! Earn rewards toward purchases of $15 or more and redeem for free meals, only on mobile orders.
• Give the gift of Edo! Purchase and send Edo e-gift cards, right in the app.

## Key features

- Online ordering for pickup
- Menu browsing
- Order customization
- Location finder
- Rewards program
- E-gift cards

## What do users think of Edo Japan?

Overall sentiment: positive

**Pros**

- 👍 User-friendly and easy to navigate
- 🍱 Consistently fresh and delicious food
- 🚀 Fast and efficient ordering process
- 😊 Friendly and polite staff
- 💰 Good prices and value for money
- 🎁 Rewards program and deals available
- ⏱️ Quick pickup times
- 🏪 Clean restaurant environment
- 📱 Simple app design without missing features
- 💳 Multiple payment options including debit

**Cons**

- 🐛 Login issues with Apple, Google, and email
- 🐛 Payment processing failures and errors
- 🐛 Apple Pay not supported at all locations
- 🐛 Internal server errors during checkout
- 💸 Double charging incidents
- 🚫 Poor customer support responsiveness
- 🐛 Confusing UI for kids meal customization
- ❌ Missing order fulfillment and wrong orders
- ⚠️ Inconsistent location information for beverages
- 🔄 Unreliable delivery service tracking
- 😞 Staff rushing and poor customer service at some locations
- 🐛 Points system limitations and restrictions

**Commonly reported bugs**

- Login authentication failures across multiple methods
- Payment processing errors and transaction failures
- Apple Pay compatibility issues at certain locations
- Internal server errors during payment
- Incorrect order totals and double charging
- Confusing kids meal vegetable/mushroom selection display
- Inaccurate beverage inventory listings
- Delivery tracking showing repeated 'finding driver' errors
- Bag charge automatically applied requiring manual unchecking
- Account sign-in information changes causing lockout
- Missing customization options not appearing in order notes

**Most requested features**

- Add 'No Top Sauce' option for rice meals
- Ability to add receipt points directly in app
- Option to pay later in-store upon pickup
- Multiple order selection in single transaction
- Consolidate 'Sizzling Deals' into Rewards/Offers tab
- Sesame and chili powder customization options
- Allow points redemption for amounts under $5.00
- Improved beverage selection accuracy per location

## Recent user reviews (10 of 127)

All indexed reviews: https://appshunter.io/ios/app/edo-japan-sushi-and-grill/id1422560371/reviews.md

### 5/5 — amazing

*2026-08-02, version 4.2.0*

love it

### 5/5 — Friendly and quick service

*2026-08-01, version 4.2.0*

Very friendly staff, food is always good.

### 5/5 — Milk tea Brown sugar

*2026-06-08, version 4.2.0*

Perfect milk tea

### 1/5 — Won’t let me log in

*2026-05-29, version 4.1.3*

Despite changing my password and entering all my details correctly, neither the app nor website will let me log in, and per other recent reviews on here I’m clearly not the only one experiencing this. Once this gets fixed I’ll fix my rating.

### 5/5 — GO TO FOOD

*2026-05-27, version 4.1.3*

My son's fav treat. Just ordered today to reward his great speech performance against bigger kids. Hoorah!

### 1/5 — App errors

*2026-05-10, version 4.1.3*

Won’t let me login through Apple, google or email?

### 5/5 — Catering

*2026-04-23, version 4.1.3*

Easy to place the order

### 5/5 — Best service

*2026-04-22, version 4.1.3*

This is the best Edo in calgary. Clean and very polite employees

### 5/5 — Great Edo App

*2026-03-29, version 4.1.3*

Love the food and ease of ordering through the app!

### 5/5 — Two thumbs up !

*2026-03-13, version 4.1.3*

Delicious food, friendly staff very accommodating, very fast served fresh two thumbs up !👍👍

## Frequently asked questions about Edo Japan

### What can I order through the app?

You can order a variety of Japanese-inspired dishes including hand-rolled sushi, healthy bowls, bento boxes, and hot items from the teppan grill. The menu includes teriyaki rice meals, noodle meals, sides, and snacks.

### How do I get rewards?

You can earn rewards toward purchases of $15 or more by ordering through the app. These rewards can be redeemed for free meals, exclusively on mobile orders.

### Can I customize my order?

Yes, the app offers simple and quick order customization options, allowing you to tailor your meals to your preferences before placing your order.

### Is this app free to use?

The app is free to download and use. While the app itself is free, you will be purchasing food through it, and there are options to purchase e-gift cards within the app.

### How can I find a location?

The app features an easy-to-use location finder that helps you locate Edo Japan restaurants near you, making it convenient to pick up your preordered meals.

## Version history (last 5 releases)

### 4.2.0 — 2026-05-31

Bug fixes and improvements

### 4.1.3 — 2026-02-27

Bug fixes and improvements

### 4.1.2 — 2026-02-02

Minor bug fixes

### 4.1.1 — 2026-01-19

Minor updates to UI

### 4.1.0 — 2025-02-26

We made minor changes to improve your order experience. Thank you for downloading Edo Japan!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*