# EE TV — user reviews > 22 indexed App Store user reviews of EE TV by British Telecommunications plc, rated 2.20/5 from 50 ratings. - Source: https://appshunter.io/ios/app/ee-tv/id929166502/reviews - App overview in markdown: https://appshunter.io/ios/app/ee-tv/id929166502.md ## Newest reviews (3 of 22) ### 2/5 — this app just makes me sad in youview as of recent *2025-10-29* the fact this is replacing the youview app shows 0 consideration for those just… using youview. the majority of the app is paywalled, which makes sense, but youview expects freeview users to use this… why?? if you remove every paywalled feature, you basically get a really bad tv guide, and that’s it. no remote, no continuity, not even the ability to only sjow channels available in your area (frustrating as a freeview light viewer) or even the ability to hide pay channels. utter disappointment. ### 2/5 — Update screwup *2025-10-25* Just updated my app which I have been using a long time. I am now unable to filter to choose only HD channels which means I now have to scroll through a load of channels I have absolutely no interest in. So the app has really lost its relevance. ### 2/5 — No longer fits screen on IPad *2025-10-09* Since the latest updates it no longer fits the screen when using an iPad. **Developer response:** Sorry to hear of your experience so far. Could you please email us at tv.apps@ee.co.uk so that we can understand your issues better. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update has killed the app for me *2026-06-05* Just tried to open the app and all I get is a blank screen, worked perfectly when I used it on Sunday and Monday this week, then the latest update killed it ### 1/5 — Often refuses to load on my iPad *2026-04-15* On the rare occasion the app loads it is fine, but most of the time app refuses to load or takes a considerable amount of time. Often quicker to shut down Ipad and restart then app, then it will work okay for a few days. All my other apps load fine so it must be a problem with this app. ### 1/5 — What is the point of this app? *2026-01-31* Coming from Sky where the app works like a separate box this app is utterly and completely useless other than as a TV guide. I have failed to watch a single channel on it. Every time it just throws up obstacles like turn your box on this channel at that time etc. If I’m honest the whole Now TV platform that EE is based on feels 20 years old. At least it’s cheap. ### 1/5 — Lack of thinking.... *2025-11-29* Why has the latest version omitted support for older variants of the operating system? Surely continuing to support access for those who have the older version of the OS whilst providing newer facilities for those fortunate enough to have a device capable of supporting the newer facilities would have been the sensible thing to do...... simply another set of unthinking developers playing with their latest toys! ### 1/5 — Not compatible *2025-11-13* Can’t now record programmes from iPhone as unable to pair with BT box. Seemingly not now compatible. Guide too large for iPhone screen. Stop tinkering with something that was working perfectly okay to start with, or tell of potential problems and give the option not to update. Too much for the tech guys to comprehend! ### 1/5 — Lost recording list *2025-11-09* Noticed the update on my iPhone & when I load the app to see recordings & scheduled recordings it says no recordings listed or scheduled ones. Not good as the previous versions have worked exactly as they should do ### 1/5 — Awful *2025-11-08* Dreadfully coded, especially if you change iPhone text size, completely makes the app unusable. If this was coded correctly, this wouldn’t be an issue 🙄 ### 1/5 — Schedule errors *2025-10-31* Why are the times on the Schedule 1hour adrift from the times of the programmes? It is not possible to set up a recording using the app because of this. ### 1/5 — Problems after update *2025-10-02* The app has never been perfect but at least it was usable. Since the latest update things have got considerably worse **Developer response:** Sorry to hear of your experience so far. Could you please email us at tv.apps@ee.co.uk so that we can understand your issues better. ### 2/5 — Won’t load *2026-03-11* This app is so infuriating. Most of the time it just won’t load. When it does it’s great but I usually miss most of what I want to watch as it just doesn’t work ## Most praised reviews (9 highest-rated) ### 5/5 — EE tv *2026-01-22* Since app update responds and renders very well. Everything does as it should. Good handy app to use. **Developer response:** Sorry to hear of your experience so far. Could you please email us at tv.apps@ee.co.uk so that we can understand your issues better. ### 4/5 — Software crashes out *2026-06-27* This application does not work on my iPhoneSE using operating system 15.8.8 ### 3/5 — Guide *2026-02-10* Cannot access tv guide to make recording. Seems I have to do this through the tv? Sorry EE - this is a mistake. I now know how this works! ### 3/5 — Update I didn't need *2025-12-16* Have been using this app for years to set recordings on my Youview box, since the dedicated app for that was withdrawn. After the latest compulsory update, it no longer connects. The description here on the App Store still says it can be used for non EE YouView boxes, but I can't pair with mine. UPDATE: The solution is in the settings for the App. The option to allow the app to access the local network had been turned off. Turned it back on, and the app immediately found and connected to the box. Happy days! ### 3/5 — Recording history *2025-11-27* Suddenly the history tab is full of all the recordings I have set up this year, earliest first and no way to remove them. This is as annoying as it claiming my device is not paired when the account says it is. Please sort this. ### 2/5 — Not functioning correctly *2025-11-12* Since the app update, the app is not synced with my tv. None of my series records are being shown on the app ### 2/5 — Please fix: can’t select HD channels on Schedule *2025-11-06* I don’t know whether this is just all iPhones or only those with smaller screens (iPhone SE / iPhone 12 mini etc), but since the most recent update it’s no longer possible to filter TV channels by “HD” on the TV schedule (under Live - Schedule). As the other reviewer says, HD is “hidden” at the top - when you pull down the list, you can’t select HD - the list just bounces back up under the top bar, meaning you press Entertainment or the large “Live” tab instead. It looks like any UX testing (if any) of this update was only done on the larger iPhone / iOS screen sizes, and your team forgot / missed how many devices are still out there using the smaller SE / mini screen size. Very frustrating, please fix! ### 2/5 — Difficult to Select HD on iPhone *2025-11-02* Since a recent update this App, which I usually find great, has made it virtually impossible to filter the TV guide to HD channels on my iPhone. This is because the HD button on drop down menu on the left is hidden at the top and when the menu is pulled down and released just goes up and gets hidden again. Please fix this. Also the timeline at the top of the live schedule is 1hr out of synch since the clocks went back. Please sort this too. ### 2/5 — Poor since last 2”updates” *2025-11-01* Used to be great now it’s laggy, and freezes regularly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*