# EECU Mobile Banking — user reviews > 151 indexed App Store user reviews of EECU Mobile Banking by EECU, rated 4.79/5 from 14,861 ratings. - Source: https://appshunter.io/ios/app/eecu-mobile-banking/id573309122/reviews - App overview in markdown: https://appshunter.io/ios/app/eecu-mobile-banking/id573309122.md - Rating breakdown: 5★ 11,558 · 4★ 761 · 3★ 202 · 2★ 71 · 1★ 261 ## What do users think of EECU Mobile Banking? Overall sentiment: neutral **Pros** - 💰 Zelle money transfers - 👍 Straightforward and easy-to-read statements - 👍 Friendly and helpful staff - 👍 Efficient and easy to use - 👍 Convenient mobile banking - 👍 Great credit union - 👍 Awesome customer service **Cons** - 🐛 Frequent app crashes and downtime - 🐛 Delayed transactions and deposits - 🐛 Unreliable transfer and deposit functions - 🐛 Inconsistent account balances and pending transactions - 🐛 Broken mobile deposit feature - 🐛 Clunky and unintuitive user interface - 🐛 Lack of real-time credit card transaction visibility **Commonly reported bugs** - Mobile deposit camera not working - Inability to link external accounts - Zelle payment acceptance issues - Frequent application errors **Most requested features** - Bring back banking widget for iOS - Add calendar for bill pay date selection - Allow custom account naming - Improve organization and layout of updated app ## Newest reviews (13 of 151) ### 2/5 — Return to sender fee *2026-07-31, version 2026.04.02* I was charged 5.00 on my account even though I put a temporary change of address at post office. Not happy ### 2/5 — Crashes *2026-07-03, version 2026.01* This app crashes all the time, and it’s to the point that it’s affecting our financial security to be able to pay basic bills and things. If we can’t see our expenses and how much we have in our account, how can we manage our lives? ### 3/5 — Multiple log ins back to back. *2026-06-26, version 2026.01* Mobile app is good… does what it’s supposed to and easy to use. Only issue I have that is annoying is that I have to log in multiple times back to back because it opens and closes as soon as I log in. Might be a simple bug fix but nonetheless it’s annoying. ### 2/5 — Too many fees *2026-06-26, version 2026.01* EECU charges a fee for everything! I’m so disappointed. ### 5/5 — Most reliable app for banking *2026-06-19, version 2026.01* A very reliable source for banking and checking important information on your bank account when needed to. ### 5/5 — EECU *2026-06-18, version 2026.01* Eecu ### 5/5 — Face ID Glitch *2026-06-15, version 2026.01* When I log in using Face ID, it takes anywhere from 3-5 times before the app opens without automatically closing again. I’ve turned my phone off and back on thinking that may be the problem, it isn’t. It would be nice if that could be fixed. ### 2/5 — Constant crashing *2026-06-12, version 2026.01* App crashes almost every single time I try to open it. I have to be quick enough to hit the transfers button for app to stay open. Super annoying and was not my experience when I first got the app. ### 2/5 — Constantly buggin’ out! *2026-06-12, version 2026.01* Frequent experiences where I cannot log into the app to send money or check my account information/ balance. It knocks me out before I can view my bank information. ### 5/5 — Very pleased client *2026-06-05, version 2026.01* Being with EECU for years has always been a positive experience. Everyone is helpful and has always taken their time to help resolve matters. ### 5/5 — Support *2026-06-03, version 2026.01* EECU has the most supportive and professional team of financial professionals in the industry! ### 3/5 — Crashing *2026-06-02, version 2026.01* I’ve been using this app for years and had no issues until recently. Now, when I enter my login information it crashes several times before I’m actually able to login. ### 5/5 — The Best *2026-05-30, version 2026.01* Very nice workers excellent service and pleasant to work with. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2026-07-29, version 2026.04.02* Delayed in reports. It only emails me after I’ve logged in ### 1/5 — Doesn’t work on newer phones. *2026-07-13, version 2026.04.02* This app absolutely SUCKS. I’m switching back to Bank of America because of how HORRIBLE this app is. I’m constantly locked out and never able to move money over because I just get a “please wait” loading screen. I’ve deleted the app 3-4 times now trying to restart it, I’ve updated it, and it just NEVER works on my iPhone. But it’ll work on my husband old iPhone because this app is completely outdated anyways. So now I have completely switch banks because of how unreliable this app is. Thanks EECU! ### 1/5 — Worst bank app ever *2026-06-27, version 2026.01* Constantly crashes. Purchased post immediately and then will be removed and disappear in an hour or day- then magically reappear. You can’t trust the balances in the app and have to keep separate records in order to not be charged. Very sus. ### 1/5 — App is not reliable *2026-06-26, version 2026.01* App closes as soon as I log in. It’s glitching. I have to log in 3-4 sometime 5 times for it to let me access my account. ### 1/5 — Not happy *2026-06-25, version 2026.01* The system always crashes on the app ### 1/5 — Crashing *2026-06-25, version 2026.01* The app has been consistently crashing immediately after login. You can’t even check your accounts. ### 1/5 — This app sucks *2026-05-30, version 2026.01* This app sucks at updated an accurate balance… you can easily go over your checking account limit and they charge you if they had to pull money from your savings. ### 1/5 — Crashing a lot *2026-05-15, version 2026.01* The app everytime I Load it and log in it crashes and I have to retry 2-4 times before it works ### 1/5 — App stopped working *2026-05-15, version 2026.01* App no longer works on iPad. It completely quits during login. ### 1/5 — too many request for reviews *2026-04-24, version 2026.01* I get 3-4 request for reviews weekly. Annoying ## Most praised reviews (10 highest-rated) ### 5/5 — Member for over 58 years *2026-09-03, version 2026.04.02* Great Credit Union. Professional knowledge friendly staff. Competitive products and programs. Only improvement suggestion is bring Nesbitt Building Maintenance. Inc back. The facilities were much cleaner when they were there. ### 5/5 — EECU *2026-08-30, version 2026.04.02* We love EECU!! ### 5/5 — Nice app with options *2026-08-30, version 2026.04.02* This app allows for many tasks and provides significant options for the user. ### 5/5 — Banking needs *2026-08-08, version 2026.04.02* A+++ Bank Always there when I needed them and extremely helpful ### 5/5 — Love EECU *2026-08-01, version 2026.04.02* Great Bank ### 5/5 — Z *2026-07-28, version 2026.04.02* Z ### 5/5 — It’s Okay *2026-07-05, version 2026.01* Very often lately since the most recent update, this app has gotten significantly trashier, sometimes when it scans my face to open up it immediately just shuts back down for no reason - I’ve had to do this as many as 7 times in a row ### 5/5 — Lots of crashing *2026-07-03, version 2026.01* The app crashes repeatedly upon start up and will take 4-5 tries to start ### 5/5 — Best services ever! *2026-06-25, version 2026.01* EECU has been our financial institution for a long time and their services, kindness, and flexibility has been amazing! We are grateful for EECU! ### 5/5 — Please Fix the App *2026-06-21, version 2026.01* The app has been consistently crash for months. Please fix it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*