# eegee’s — user reviews > 75 indexed App Store user reviews of eegee’s by eegee's LLC, rated 4.85/5 from 5,348 ratings. - Source: https://appshunter.io/ios/app/eegees/id1465028969/reviews - App overview in markdown: https://appshunter.io/ios/app/eegees/id1465028969.md - Rating breakdown: 5★ 4,574 · 4★ 205 · 3★ 73 · 2★ 22 · 1★ 66 ## What do users think of eegee’s? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Clean and affordable establishment - 🍔 Delicious food **Cons** - ⏱️ Slow service - 🤔 Order accuracy issues - 🤖 App and website problems **Commonly reported bugs** - App login and ordering issues - Website errors **Most requested features** - Improve app functionality - Enhance rewards program ## Newest reviews (15 of 75) ### 2/5 — Hard to use no Apple Pay *2026-02-23, version 8.0.2* This is a difficult app to use. It doesn’t have Apple Pay so you have to enter your credit card and when you’re trying to check out, it keeps suggesting things you don’t want ### 3/5 — Adding rewards after purchase *2025-08-17, version 8.0.2* It would be nice to be able to scan your receipt to add rewards after a purchase if we forgot to add our app ### 1/5 — Update broke my app *2025-05-07, version 8.0.0* A new update logged me out of my account and now it’s saying my email is not associated with an account, but when I try to make a new account it says my phone number is associated with an account. I get emails from eegees so I know that my email has an account, so I’m not sure why it’s saying I don’t. Not sure what to do.. ### 1/5 — Update is horrible *2025-05-07, version 8.0.0* Since the “upgrade” I am unable to log into my account. When I try to reset the password it says an account does not exist for my email address. When I try to create a new account it says an account is already tied to my phone number. So I have absolutely no way of getting into the app. ### 1/5 — Please fix your app *2025-04-12, version 8.0.0* Your app was better before. Cannot see menu item subjects. No Apple Pay? Adding a payment method takes you to a page not optimized for the app. Please go back to square one and realize whoever you hired to make this app is an amateur. Who tested and signed off on this? Straight to jail. ### 1/5 — horrible update *2025-04-10, version 8.0.0* horrible update, as the interface is fine but points being disguised as ‘more’ but giving less rewards is disappointing. love supporting a tucson owned business but this simply feels like a slap to the face. ### 1/5 — Update gone wrong *2025-04-05, version 8.0.0* Apparently I was wiped from the rewards program. I can’t login because apparently my email is not registered so when I try to create an account with my email it says I can’t because my cell phone already in use! Makes no sense! ### 1/5 — Update broke ordering *2025-04-02, version 8.0.0* This new update (April 1, 2025) must be a horrible joke. The ordering is broken, adding extra costs on selecting things that are included with meals like ranch and even the eegee itself is somehow an extra charge. Whoever approved this update did not test it at all because it is not intuitive and makes you pay extra due to how bad this interface is. Love going here but will not be online ordering if this is how it’s going to be. ### 1/5 — Downgraded Rewards *2025-04-01, version 8.0.0* The recent app update makes rewards definitively worse. Previously, you’d get 1 point per $1 spent. Once you reached 50 points ($50 spent), you got $5 credit to use for whatever you want. NOW there is now credit, and each item costs X amount of points. They also inflated the points so it’s harder to tell the value compared to before. Now, you get 50 points for every $1 you spend. So, if you spend $50 like before, you end up with 2500 points. Not bad right? Except, the best you can buy with that is a medium fries or small eegee’s, both of which cost 2000 points and usually cost just $3. Even going a step higher, you can get a pretzel (usually $3) or ranch fries ($4) for 3000 points. So even after spending MORE than $50, you’re still not getting the same $5 value that you did before. Such a shame to see what’s become of this business in the last 5 years. Worse food, worse rewards, worse menu, and they’re still jacking up prices. ### 1/5 — poorly made app/rewards system *2025-03-31, version 7.4* After logging out of my eegees account to attempt to reset my password on the app, I was completely unable to log back in. It was requiring me to enter my phone number and birthday like I was a new account. Haven’t been able to login so I guess I won’t be using the rewards system anymore since my phone number is taken by an unusable rewards account :/. ### 1/5 — app is trash *2024-11-21, version 7.4* cannot sign in with facebook think a 12 yr old developed this complete garbage ### 1/5 — They seem to have stopped supporting Apple ID log in *2024-07-11, version 7.4* Can’t receive rewards or anything with app since they can’t verify my email since I just used the hidden email option for sign up. ### 2/5 — ERROR VALIDATING BASKET *2024-04-05, version 7.3* This app worked flawless until a couple weeks ago. Cant order on app or online as this error keeps coming up. Issue is definitely on EEGEES end. Please fix!!! ### 3/5 — Fair Service *2024-03-17, version 7.3* Stood at counter while 2 employees walked past me and did not acknowledge. Took 10 minutes to get our Eegee’s drinks, 18 minutes to get our food. ### 1/5 — Your app is garbage and your site is still messed up *2024-01-15, version 7.3* I have tried every single medium available to order food online for delivery or pick up and every single time it says error validating basket. I have tried to order through Uber eats and Postmates and every time I submit an order, the order gets canceled saying that eegees can’t get to my order right now. I’ve called the location and they say that there’s nothing wrong with their end and that it’s all Uber or Postmates, but yet their website doesn’t work. Fix this please ## Most critical reviews (10 lowest-rated) ### 1/5 — App is trash! *2026-07-24, version 8.0.3(1)* The app never works properly, it’s kept me from eating at Eegee’s numerous times. This will be my last meal there. ### 1/5 — No breakfast menu *2026-04-08, version 8.0.2* Not ready ### 1/5 — Rip off gift card *2026-04-05, version 8.0.2* Don’t get gift card or reload they will steal your money if you don’t use within 3 months and if you reload time does not extend lost almost 40 dollars don’t become victim ### 1/5 — After one visit you won’t want to accumulate points anymore. *2026-01-15, version 8.0.2* I’m so disappointed, I used to crave eegees and get them more than 3 times per week. Now? Eegees should have spent less money on the looks and more money on saving their food quality. The lettuce tastes like plastic now, the ham tastes like water, the dance and house dressings are not the original recipe anymore, way thicker and less flavor) and the bread was like a wet sponge that tasted like cardboard. ### 1/5 — Awful interface, recently buggy *2025-12-15, version 8.0.2* This s was a great app until it got redone a year or so ago (2024) when the entire ordering snd payment system was replaced. The interface now fails on several levels. The worst part is the design decision to put tiny, grey characters on a slightly lighter background, making it almost unreadable. Then, once you add something to your order, a “confirmation” display shows the item and chosen options appears, in small text, for maybe three seconds (so its appearance is just another frustration. The option selection menu is as too, having to open multiple pull-down menus which may or may not apply. Their holiday Eegee choices are offered under the Eegee Flavor selection, but an error pops up when you try to add the order. And now, I consistently get an error that my “order did not go through” but I get charged; it suggests I try again “no more than once” in the next couple minutes. It appears to be an erroneous error dialog ‘cause my items are waiting at pickup. (The interface is almost as bad as this App Store iOS 26 review dialog that scrolls away from where the text I’m typing is inserted!!) ### 1/5 — Sad *2025-09-27, version 8.0.2* I have tried so many times with this new update to log in to the app and it says I have an account but won’t log me in. I don’t want to use a different phone number or email cause I only have one. Please fix this issue Eegees. ### 1/5 — Disappointed, can’t log in *2025-09-21, version 8.0.2* There are a few issues with this app, first and foremost is that I can’t log in. I successfully get a reset password link to my email, but no matter how many times I changed and verified using the correct password this app will not let me log in. I’ve deleted and reinstalled multiple times with same result. I give my phone number to the restaurant and my points accumulate and I get rewards, but I can’t do any of that with this half-rate “app”. I don’t know why the developers can’t simply have a phone link of the number used for my account ANYWHERE for use in this app like the basic functionality other restaurant apps provide. Leaves me frustrated and disappointed. One star. ### 1/5 — Can’t access account *2025-08-03, version 8.0.2* I’ve had my account for years and now conveniently I can’t access it at all it doesn’t recognize my phone number or email I’ve been trying to login with no luck what’s going on ### 1/5 — Fix the app *2025-07-06, version 8.0.2* Like another just said this update makes the app unusable. I have an account but can’t log in and don’t receive a link despite many attempts. ### 1/5 — Unable to sign in *2025-07-01, version 8.0.2* Since the last update, when I try to login, I saved login credentials aren’t working when I click on forgot my password, it knows my email address, but I’m not getting a reset link. If I try resetting it with my phone number, again it brings up my email address, but I never get a email. I don’t know if there’s a really long delay. I’ve also checked my spam folder. I wonder if other people having the same problem, but I still love the food, I just won’t take advantage of the rewards ## Most praised reviews (10 highest-rated) ### 5/5 — Eegee’s for the Win *2025-07-18, version 8.0.2* Amazing Service and Easy to use App! ### 5/5 — Awesome *2025-07-08, version 8.0.2* Thank you ### 5/5 — I love me some eegee’s *2025-03-31, version 7.4* I have to have my eegee’s to try all the new flavors!! ### 5/5 — Staff was nice and friendly *2024-04-09, version 7.3* Thank you for courteous staff. Cant find that anymore!!! Keep up thw smiles!!! ### 5/5 — What makes the place! Mr. John *2024-04-04, version 7.3* Mr. John greeted us with a smile and somehow new we were first timers. The food is delicious but Mr. John made it special. Definitely returning. Also, the building is clean, affordable and enjoyable. ### 5/5 — EEgees store *2023-01-18, version 7.3* It’s always clean the employees are fantastic and kind their food and eeggee ### 5/5 — Best Sub Sandwich ever *2023-01-03, version 7.3* The Original Grinder is the best in the west!! Thank you ### 5/5 — Got my stickers *2022-12-05, version 7.2* Finally got stickers they weren’t out of them this Time ! ### 5/5 — Veggie Subs *2022-10-22, version 7.2* They look great! Purchased for an event. Staff were all so nice! ### 5/5 — SO happy in north Phoenix! *2022-07-08, version 7.2* I am thrilled that an Eegee’s has finally opened near me. Love this place. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*