# eero wifi system — user reviews > 923 indexed App Store user reviews of eero wifi system by eero LLC, rated 4.80/5 from 197,258 ratings. - Source: https://appshunter.io/ios/app/eero-wifi-system/id1023499075/reviews - App overview in markdown: https://appshunter.io/ios/app/eero-wifi-system/id1023499075.md - Rating breakdown: 5★ 181,430 · 4★ 8,425 · 3★ 2,523 · 2★ 929 · 1★ 3,951 ## What do users think of eero wifi system? Overall sentiment: neutral **Pros** - 🚀 Excellent WiFi coverage - 👍 Easy setup and configuration - 🔒 Robust security features - 🚀 Reliable and stable network - 👍 Helpful customer support **Cons** - 🐛 Buggy app with crashes and sync issues - 💰 Paid subscription required for basic features - 🤔 Lack of advanced configuration options - 🤔 Inaccurate device status and activity tracking - 🤔 Inconsistent performance after updates **Commonly reported bugs** - App fails to detect network issues - Devices disappear from network - Inability to delete old/unused devices - Inconsistent 2.4GHz/5GHz band steering - Frequent app crashes and sync failures **Most requested features** - Allow local web-based router management - Provide more granular network controls - Add option to schedule firmware updates - Improve device management and renaming - Enhance security and threat reporting ## Newest reviews (10 of 923) ### 2/5 — constant alert badges *2026-08-25, version 26.9.1* this app really violates notification badge norms. if you make me open the app to clear notification badges, you better have a notification center where i can see my notifications. I get alerts and there’s no way to see what they are. ### 4/5 — love the app but 1 thing *2026-08-24, version 26.9.1* i love eero, but this ui change for live data usage is confusing me ### 2/5 — Trying to upsell *2026-08-20, version 26.9.1* Just close the windows when it tries to force you to pick a subscription ### 3/5 — Live usage disappeared *2026-08-20, version 26.9.1* In 26.9.1 the live data usage feature disappeared. Is it coming back? ### 2/5 — Good hardware, pushy sales tactics *2026-08-20, version 26.9.1* So many features that are standard on routers that are significantly more affordable are behind a subscription which is insane given eero’s are fairly pricey. It’s a real shame because I have had a good WiFi experience with them but I avoid using the app as much as possible because it is full of advertisements for more routers and services. ### 4/5 — EERO app restart ⚙️ time stamp is not updating…fix bug please ⚠️ *2026-08-18, version 26.9.1* EERO app restart ⚙️ time stamp is not updating day 🗓️ & time ⏰ of last event… both iPad & iPhone 📲 app variants are affected even after also restarting both devices running the latest firmware. ### 4/5 — Error 6 *2026-08-09, version 26.9.0* Only just getting started with this device bought on Amazon (3 unit wifi extender). ### 4/5 — Its good to connect *2026-08-08, version 26.9.0* Its easy to setup first time but need to be update, if you have already account its hard to setup. Specially connect with amazon account. Always ask fresh email id and mb number. ### 5/5 — Great to have *2026-07-30, version 26.8.0* Can’t imagine home WiFi life without this EEro using them for 4 years plus before writing this feedback ### 5/5 — Amazing service *2026-07-29, version 26.8.0* Alfredo is amazing . Did an amazing job! ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken Parental Controls *2026-08-22, version 26.9.1* Internet device pausing and blocking does not kill existing sessions when device paused. Only prevents new sessions opening. Can start a 2 hour movie 1 minute before the device pause and it will continue streaming until the movie end. Useless for automatic child device access. ### 1/5 — Garbage router and app *2026-08-20, version 26.9.1* Every time one of my devices dies and I recharge it, the stupid router sees it as a “New Device” which is very annoying. FIX IT NOW! ### 1/5 — Unusable unless you pay *2026-08-19, version 26.9.1* Do not use Eero. recent updates have made this app an advertisement for “eero plus.” The app is horrible to use now. You should look for a different WiFi system provider ### 1/5 — Just got eero through t-mobile and its a rip off *2026-08-14, version 26.9.1* Eero charges a premium subscription for Dynamic DNS, which is a standard feature on countless routers. The moment I discovered that, I immediately got rid of my Eero in favor of literally any other router. I will never buy a Eero product, and I will never recommend one to anyone. Eero is absolute junk. I looked up how much this mesh system costs: $600. A $600 router, and they still lock Dynamic DNS behind a paid subscription. That is absolutely ridiculous. Before you go to the store and buy one of these, think twice. You can buy a Netgear, TP-Link, Asus, or Google router for less money, and all of them give you far more customization without requiring a subscription. I know for a fact that with Netgear and TP-Link you can configure VPNs, firewalls, Dynamic DNS, and countless other advanced settings without being nickel-and-dimed. They’re cheaper, offer more features, give customers more control, and are simply better products. And why does a router even need an identity protection subscription? That’s just another pointless add-on. If they aren’t paywalling firewall functionality, then the firewall should already be providing the protection most people actually need. As you can probably tell from this review, I’m genuinely appalled by the decision to lock very basic networking features behind a subscription. To make matters worse, I also discovered this router is app-only. You can’t even manage it through a web browser like virtually every other router on the market. Once again, Eero is absolute junk and nowhere near worth its $600 price tag. I’ve worked with enterprise networks and fiber ONTs for over 10 years, and this is by far the worst router experience I’ve ever had. I refuse to pay for their subscription. I’m just going to call T-Mobile, ask whether they expect this router back, and if they don’t, I’m literally throwing this $600 mesh router in the trash. Edit: I also discovered Eero is an Amazon brand, which explains the lack of consumer customization and the unparalleled level of greed. Given Amazon’s business model, I also have questions about what telemetry this router collects. It’s an Amazon brand so tracking your data is on par with Amazon. Another edit: I legit threw this system in the trash so somewhere out there, there is a work eero system in the garbage for anyone to find. and bought the TP-Link Deco 7 Pro. TP-Link does not lock features behind a subscription, and does not ask me to buy a subscription that is a complete waste of money. I have the ability to manage my network in a web browser. ### 1/5 — Worst WiFi *2026-08-11, version 26.9.0* 1 star ### 1/5 — Only phone app available *2026-08-09, version 26.9.0* I hate using this app. It seems scammy and seems like it doesn’t have my best interests at heart ### 1/5 — Bugg *2026-08-07, version 26.9.0* Je ne vois plus le temps réal de la consommation ### 1/5 — Not optimised for all devices *2026-08-07, version 26.9.0* I have to hard restart my brand new Samsung tv every time I turn it off because eero network refuses to stay connected. Don’t waste your time go elsewhere ### 1/5 — Not easy *2026-08-06, version 26.9.0* My Eero, fresh out of the box, was already registered to somebody else. I spent a lot of time on the phone with support before I seemed to figure it out on my own. ### 1/5 — This app. never works. *2026-08-04, version 26.8.0* This program never works. Garbage like routers of this brand. ## Most praised reviews (10 highest-rated) ### 5/5 — The app keep crashing each time I try to log into it *2026-08-25, version 26.9.1* It ok but the app been crashing for two days each time I try to log into it ### 5/5 — WiFi hook up. *2026-08-24, version 26.9.1* The Installation Was Hooked Up Fast and the tenachian was friendly. ### 5/5 — EERO EXPERIENCE *2026-08-22, version 26.9.1* Seamless and simple setup🥳 ### 5/5 — like *2026-08-22, version 26.9.1* top 1 internet in AU ### 5/5 — EERO 7 *2026-08-18, version 26.9.1* If a 70+ guy can install, it must be easy. Thank you Sparklight. ### 5/5 — Great product *2026-08-14, version 26.9.1* Very fast speed and easy to setup ### 5/5 — Handy *2026-08-11, version 26.9.0* This app helps organize my home network. ### 5/5 — Instal *2026-08-08, version 26.9.0* Quick fixer up, thanks you Megan ### 5/5 — New error *2026-08-03, version 26.8.0* Easy to set up ### 5/5 — Multiple cable outlets *2026-08-03, version 26.8.0* I’m glad that the guy I called have very good patience and understanding --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*