# Efaas — National Digital Identity

> Digital identity management for secure and convenient access to services. (iPhone/iPad app by National Centre Information Technology.)

- Source: https://appshunter.io/ios/app/efaas/id6443596336 (this page in markdown: same URL + `.md`)
- Developer: [National Centre Information Technology](https://appshunter.io/developer/1647537021)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.90/5 from 104 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 36 MB
- Languages: American English
- Released: 2023-05-30
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/efaas/id6443596336/reviews.md

## What is Efaas?

Your key to the Digital Maldives! Unlocking a world of digital possibilities


EASY
• Conveniently create your own verified ID to use across multiple digital and in-person services.

EMPOWERING
• Track and manage how your personal information is shared and maintained by official registrars.

SECURE
• Safeguard your identity and assure your data's safety with biometrics and multi-factor authentication.


KEY APP FEATURES:

PASSWORD-LESS / OTP-LESS AUTHENTICATION: No more passwords and OTPs. Conveniently access online services using:

• QR CODE LOGIN: Scan QR Code to login.
• ONE TAP LOGIN: Tap an icon to login.

VIEW YOUR INFORMAITON IN ONE PLACE: With eFaas mobile My Info, you can view key information about yourself from government registers.

TRACK PERSONAL INFOMRATION SHARING: With eFaas consent management system, grant and revoke consent during authentication and track and manage personal information shared to various service providers.

INBOX: Receive messages, notifications, and alerts in one inbox from different public and private agencies.

BIOMETRIC VERIFICATION: Verify your identity with just a quick selfie using the eFaas mobile and web app biometric self-verification feature.


HOW TO CREATE YOUR NATIONAL DIGITAL IDENTITY?

• Step 1: Create your eFaas at efaas.gov.mv 
• Step 2: Install the eFaas app and login with your eFaas credentials
• Step 3: Verify it’s you with face verification and setup your personal 6-digit PIN code
• Step 4: Your National Digital Identity is now ready! QR Code scan and One-Tap Login is now enabled and protected with your fingerprint, face or 6-digit PIN code.


FEEDBACK:

What can we do to improve your experience?
For feedback or questions, please email us at efaas@ncit.gov.mv You can also reach us at 1551.
eFaas is brought to you by the National Centre for Information Technology.


SOLUTIONS TO COMMON ISSUES:

• During face verification if you are getting error “"Sorry, we couldn't verify your identity." please make sure you are in a well-lit area and your face is fully angled to the camera. If issue persist, please call NCIT Helpdesk 1551.


• “Login request expired” error – Please ensure your device date and time is current.

## Key features

- Password-less and OTP-less authentication
- QR code and one-tap login
- View personal information from government registers
- Track and manage personal information sharing
- Unified inbox for messages and alerts
- Biometric identity verification

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/efaas/id6443596336/reviews.md

### 1/5 — Crashes&bugs

*2025-10-17, version 1.1.10*

Always having issues with login
Crashes a lot 
Doesn’t load well

### 1/5 — DO NOT

*2025-06-10, version 1.1.10*

DO NOT USE THIS APP. This is the end of us all.

### 1/5 — Crash

*2025-03-06, version 1.1.10*

When open just crashes and closes on its own.

### 1/5 — Crash

*2024-11-20, version 1.1.10*

Having to log in always - even after 6 hours of use again needs to do the whole process of giving permission and setting a password. So inconvenient to the public.

### 1/5 — Varah kada gotheh

*2024-08-28, version 1.1.10*

Number change kuravey gothah hadhan eba jehey hadhan (asslu kurin gen gulhey number gehlluneyma neydhee dhn mi app beynun kurevey ithuru gotheh

### 1/5 — crashing before log in

*2024-08-22, version 1.1.10*

can't even log in, can reach OTP point and after that just keeps crashing and the whole thing resets. have done this numerous times nothings changing. from the past reviews this isn't a new issue. gov apps like this should be updated and checked for bugs. hope smn takes responsibility and resolves this soon, it's not like we don't have good software developers in this country. perhaps would work if ppl were hired based on skills and not nepotism. 👮🚨🚨

### 1/5 — Otp chanels showing failed login

*2024-05-30*

Havent been able to login. When i prompted for OTP code no mater if i select the sms or even email it says login expired

### 1/5 — How do you verify?

*2024-03-16, version 1.1.9*

Horrible app and ui

### 1/5 — Keep Crashing

*2024-02-21, version 1.1.9*

After Logout now cant login. Every time after user name and password. It crash goes back. Need to fix the issue

### 1/5 — Cant login in

*2024-02-15, version 1.1.9*

I cannot login because the app keeps crashing at face recognition… this has been an issue for weeks, shame on u

## Frequently asked questions about Efaas

### What does the Efaas app do?

The Efaas app serves as your national digital identity, providing a secure and convenient way to access various digital and in-person services. It allows you to create a verified ID, manage how your personal information is shared, and offers password-less login options.

### What are the key features of the Efaas app?

Key features include password-less and OTP-less authentication via QR code scanning or one-tap login, the ability to view your personal information from government registers in one place, tracking and managing consent for personal data sharing, a unified inbox for notifications, and biometric verification using your face.

### Is the Efaas app free to use?

Yes, the Efaas app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### How do I create my National Digital Identity with Efaas?

To create your National Digital Identity, first create your Efaas account at efaas.gov.mv. Then, install the Efaas app and log in with your credentials. You will need to verify your identity with a face scan and set up a 6-digit PIN. Once completed, your digital identity is ready for use.

### What should I do if I encounter issues with face verification?

If you experience errors during face verification, ensure you are in a well-lit area and that your face is fully visible to the camera. If the problem persists, you can contact the NCIT Helpdesk at 1551 for further assistance.

## Version history (last 5 releases)

### 1.2.2 — 2026-06-01

Improved app stability.
Fixed UI edge cases for a smoother user experience.
Fixed an issue where numbers in addresses (e.g. flat numbers) were displayed in reverse order.

### 1.2.1 — 2026-01-02

• Bug Fixes: We've squashed pesky bugs and made several improvements to enhance the overall user experience, stability and performance of the app. Enjoy a smoother, more reliable experience!

### 1.2.0 — 2025-12-29

• Login Stability Fix Resolved an issue that caused frequent and unexpected logouts.
• Usability & Performance Minor improvements to enhance overall stability and user experience.

### 1.1.10 — 2024-04-28

• Bug Fixes: We've squashed pesky bugs and made several improvements to enhance the overall user experience, stability and performance of the app. Enjoy a smoother, more reliable experience!

### 1.1.9 — 2024-02-15

• Enhancement: We're thrilled to introduce a specialized card designed for people with disabilities, prioritizing inclusivity within our app. This feature aims to cater to the unique needs of individuals, ensuring a seamless and accommodating experience for all users.





• Bug Fixes: We've squashed pesky bugs and made several improvements to enhance the overall stability and performance of the app. Enjoy a smoother, more reliable experience!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
