# eFamilyCloud — user reviews > 51 indexed App Store user reviews of eFamilyCloud by LINGAN Intelligent Technology Co., Ltd., rated 4.70/5 from 3,375 ratings. - Source: https://appshunter.io/ios/app/efamilycloud/id1257634416/reviews - App overview in markdown: https://appshunter.io/ios/app/efamilycloud/id1257634416.md - Rating breakdown: 5★ 2,744 · 4★ 448 · 3★ 110 · 2★ 20 · 1★ 53 ## What do users think of eFamilyCloud? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Seamless connection - ⏱️ Reliable timer - 🔌 Convenient control of devices - 🤖 Works with Alexa **Cons** - 🐛 Connectivity issues - 🔁 Occasional resets - 🕰️ Timer not always reliable - 🤔 Unintuitive app interface - 🔄 Devices going offline **Commonly reported bugs** - App frequently requiring updates - Devices not detected by app - Timer function not working as expected **Most requested features** - Add Apple Watch support - Improve Alexa integration - Provide more default customization options - Implement automatic daylight saving time adjustment ## Newest reviews (11 of 51) ### 4/5 — decent app *2024-01-08* Using this app i can control my lights with no complaints, other than, when you open the app with your phone rotated, your devices will appear halfway and you are unable to tap on them. It can be fixed by restarting the app, but is an inconvenience nonetheless. ### 4/5 — 90% Satisfied *2022-04-16, version 1.1.8* I use eCloud for three sets of plant lights. Over all I like the programming, it’s not very intuitive but very easy to adapt after setting up. I like that I can adjust the timer remotely. There is one bug, which is that that the eCloud settings have occasionally reset on its own; which means rebooting some lights at 5am and reprogramming the app from scratch. ### 4/5 — Smart plugs stopped working withe the app *2019-11-30, version 1.1.3* I bought 8 smart plugs & everything worked fine, however all have stopped working! All plugs show offline. I tried re-registering, that only worked for 2 of them, the others failed to register. Then 30 minutes later those 2 show offline again. Tried to do a network diagnosis in the app, but that failed. My WiFi network otherwise is working. I suspect some update to the app has caused the problem. ### 4/5 — Fine, has some quirks *2019-11-30, version 1.1.3* Fine but has many quirks that it still needs work on. Can’t have the music theme on of the app isn’t open Eder and the widget doesn’t always work. Other than that, I like the colors and the fact that I can dim the lights and use the app when it lets me ### 4/5 — First week *2019-11-27, version 1.1.3* Had to reset the timer to everyday on the app found one of the outputs left “on” ### 5/5 — What a concept! *2019-09-18, version 1.1.2* Control each outlet separately on your phone. Easy setup Easy to use. Even add a schedule, if you like. Oh, and cheaper than buying four WiFi switches separately. Love em! ### 5/5 — I’m a repeat customer *2019-08-07, version 1.1.2* - unit is compact and well made - works without any interruption - excellent communication with the iPhone - once setup it just works and works and works ### 5/5 — Smart bulb *2019-07-28, version 1.1.2* I am satisfied with this easy to use I list connection to my Alexa and have not been able to reconnect ### 5/5 — Beats *2019-05-20, version 1.1.2* Beats the old fashioned timers hands down for about the same price. Smart phone control so addictive that I keep finding new uses for them. ### 4/5 — More Default Options *2019-02-14, version 1.1.1* I have several plugs in two locations and all work great. However, the default view, when launching the app, displays all devices. Unfortunately, the top plug connects to a security server and by accident I have shut down the server twice. Improvements: 1) Provide the ability to open the app and select the default group to one of my created names/locations/groups 2) Provide the ability to move anyone of my newly created name/group to the default position. ### 5/5 — A+ *2019-01-30, version 1.1.1* This is app is very easy to use. It did take me some time to set up my light bulb but after finding out, it was very simple. I have set it up to my Alexa so she can change its colors and turn it off or on when I tell it too. I’m only 14 and preformed the task on my own(shows how simple it is) ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2022-10-24, version 1.1.8* Have one plug set up and working. 1 hr later and second one absolutely will not link. Should not take this long to link. If I can’t link it, it is no good to me. ### 1/5 — Has stopped working. *2021-12-07, version 1.1.8* It worked good to start with. I have reset and still not working right. ### 1/5 — 4 bulbs and app cannot find any of them *2020-06-11, version 1.1.4* Cannot get app to find any bulbs via auto scan or manual. If I connect to bulb WiFi to try alt. way of connecting still cannot find bulbs. Sent feedback and never heard back from them ### 1/5 — Can’t connect device *2020-05-21, version 1.1.4* I’ve been trying to get the Wi-Fi smart bulbs to work for hours and hours while following the instructions but I still can’t control it. ### 1/5 — Timer stopped working *2019-02-12, version 1.1.1* Timer function stopped working after couple months. Did whole bunch of things such as resetting, deleting and re-adding schedules, but still no luck. No able to get any meaningful help. ### 1/5 — Sketchy privacy agreement, required use of phone number *2018-10-16, version 1.1.0* The privacy agreement to use the latest version requires that you give developers “access to your cameras photos”... so, no more from this company I guess. ### 2/5 — So... not reliable! *2019-04-10, version 1.1.2* Lights go on when they want off when they want ...change different colors ...just a constant amount of tweaking! ### 3/5 — Good Light but a slight Issue *2020-02-15, version 1.1.3* I got these lights as a gift because I wanted them I first connected them right away and they connected great. After I clicked a scene portion it stays on that scene and none of the controls work it really sad. :( ### 3/5 — Lights bounce offline *2020-01-25, version 1.1.3* But this may be do to The router being too far away ### 3/5 — Good but.. *2019-02-28, version 1.1.1* So I like this app and it has lots of great features but the lag time for groups is slow. Overall it’s good ## Most praised reviews (10 highest-rated) ### 5/5 — 4 years going *2022-05-03, version 1.1.8* I was skeptical when I bought the light bulb. However, I have to say I’ve been very pleased four years going on the same light bulb. The connection and use of the app has been seamless. Thanks! ### 5/5 — App keeps saying I need an update *2022-03-23, version 1.1.8* It sits on the update page doing nothing until my phone turns off. Every time I click on one of the plugs app said ‘it needs to update’ again. The timer is not working. Google can’t connect anymore. What is wrong with the app???? ### 5/5 — Sooo Easy. Set and forget. Schedules. Sound mode. Ever changing. Super easy setup. *2022-03-09, version 1.1.8* Set and forget ### 5/5 — WiFi plugs *2020-05-21, version 1.1.4* This was easy to setup and worked out of the box. Looks like a durable controller. It works with or without Alexa and many other voice controllers ### 5/5 — Good stuff *2020-04-25, version 1.1.4* Good for the lights but I can't see my text ### 5/5 — Great work on this device. *2020-03-31, version 1.1.3* t I can program it to turn off or turn on at the time I want at different times in each of the 4 entries, with the eFamilyCloud application. ifferent times in each of the 4 entries, with the eFamilyCloud application. ### 5/5 — Works amazing. *2020-03-10, version 1.1.3* Had it for a year and still working accurate ### 5/5 — Light on demand *2020-01-24, version 1.1.3* Control your lights from anywhere! ### 5/5 — Add apple watch support *2020-01-03, version 1.1.3* I love this app and the smart bulb. Would be interesting to have a apple watch support for this with the dial being able to control the brightness. Just an idea. ### 5/5 — Great for led strips *2019-11-16, version 1.1.3* Got an led strip and note said to use this app. It works. Just need to register an account. Haven't figured out how to get Alexa to work yet but the scheduler works to auto turn lights on and off. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*