# eFax® Plus-Pro-Protect — eFax® App for iPhone

> Mobile fax service to send and receive documents without a fax machine. (iPhone/iPad app by Consensus Cloud Solutions LLC.)

- Source: https://appshunter.io/ios/app/efax-plus-pro-protect/id399922064 (this page in markdown: same URL + `.md`)
- Developer: [Consensus Cloud Solutions LLC](https://appshunter.io/developer/1610016493)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.70/5 from 28,972 App Store ratings · 365 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 32 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, European Spanish
- Released: 2010-10-31
- Data updated: 2026-08-28
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/efax-plus-pro-protect/id399922064/reviews.md

## What is eFax® Plus?

Transform your iPhone into a portable mobile fax machine with the eFax® app. 

- Designed specifically for eFax® Plus, eFax®Pro and eFax®Protect plan subscribers
- Enjoy mobile faxing wherever you are without the need for a fax machine
- Send and receive faxes directly from your iPhone or iPad. 
- Secure and reliable faxing ensures your documents are transmitted safely.
- Hassle-free online fax service with a user-friendly interface
- No set-up fees or long-term commitment 
- Includes options to send and receive faxes from the eFax® website, or fax by email from Gmail, Yahoo, Outlook and more.

FAQs

Q. Can I send a fax from my iPhone?
A. Yes, you can receive and send a fax from your iPhone using the eFax® app. Simply download the app, register your account, and start faxing.

Q. What is eFax®
A. eFax® is the digital, cloud-based fax service that enables you to fax online without requiring a physical fax machine, supplies or dedicated phone line. 

Q. Does eFax® offer other online faxing options beside the mobile app?
A. Yes, eFax® provides multiple ways to send and receive faxes without a fax machine. eFax users can fax via the app, web portal or even fax by email.

Q. Is there a free fax app for iPhone?  
A. The eFax® mobile app is included at no extra cost with an eFax® subscription. New users can download the app and sign up through iTunes (USA only) or the eFax® website.

Q. Why choose eFax® 
A. eFax® is the official online fax brand serving 25M+ users since 1995

eFax® subscription details: The $16.99 (USD) monthly subscription fee includes a personal fax number and 300 fax pages per month. The fee will be charged through iTunes when you confirm your purchase in the app. You can manage your subscription in your iTunes account. Your monthly subscription will renew automatically unless your subscription is canceled in your iTunes account by turning off auto-renew 24-hours before the end of the current period. Your account will be charged $16.99 for renewal within 24-hours prior to the end of the current period. No cancellation of the current month allowed during the active subscription period. For further terms and conditions see https://www.efax.com/legal#agreement.

Download the eFax® faxing app and start faxing in minutes

## Key features

- Mobile faxing without a machine
- Send and receive faxes from iPhone/iPad
- Fax via app, website, or email
- Secure and reliable document transmission
- User-friendly online fax service

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| eFax – no renewal if canceled | $16.99 | per month |
| eFax – no renewal if canceled | $18.99 | per month |
| eFax – no renewal if canceled | $18.99 | per month |


## Chart rankings

- #78 in Top Grossing · Business (US App Store)

## What do users think of eFax® Plus?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient for on-the-go faxing
- 🚀 Fast and reliable faxing
- 👍 Helpful customer service

**Cons**

- 🐛 Frequent app crashes
- 🔒 Security and privacy concerns
- 💰 Expensive subscription
- 🔍 Difficult to cancel subscription

**Commonly reported bugs**

- Faxes not being received or sent successfully
- App login issues and account problems
- Incompatibility with certain devices or operating systems

**Most requested features**

- Ability to preview faxes before sending
- Option to block incoming fax numbers
- Easier subscription cancellation process
- Tiered pricing based on usage

## Recent user reviews (10 of 365)

All indexed reviews: https://appshunter.io/ios/app/efax-plus-pro-protect/id399922064/reviews.md

### 1/5 — Annual Service Canceled Without Notice

*2026-07-16, version 6.2.13*

I paid in advance for an annual eFax subscription, but the company later closed my account without giving me proper advance notice. As a result, I lost access to the service and to important documents stored in the account.
The explanation I received was that the account was closed because I disputed separate charges through my credit card company. Regardless of the reason, canceling a fully prepaid annual service without warning and blocking access to stored documents is unacceptable.
The company also claimed that a prorated refund was being processed, but I was not properly informed and no refund was actually received. Customer service did not resolve the issue.
I would not recommend relying on this service for important business documents.

### 1/5 — Got worse

*2026-07-15, version 6.2.13*

Slow to populate. Doesn’t show all fax pages sent recently

### 1/5 — Poor Quality

*2026-07-11, version 6.2.13*

Received blank documents instead of real faxes.

### 1/5 — Can’t login

*2026-06-17, version 6.2.13*

Can’t login with the same username and password as on website

### 1/5 — Jenna

*2026-06-12, version 6.2.13*

Faxes don’t load, app runs slow

### 1/5 — Awful

*2026-05-25, version 6.2.12*

Absolutely awful

### 1/5 — Lost contacts

*2026-05-19, version 6.2.12*

Cannot find my contacts since this new upgrade!

### 5/5 — I DK

*2026-05-19, version 6.2.12*

Sent a fax, and had some issues. Reached out to customer support, they confirmed delivery and ensured my issues were taken care of. I had frustrations initially, never having used an e-fax service before but eFax is definitely my choice moving forward!

### 1/5 — I DK

*2026-05-15, version 6.2.12*

Sent a fax, the first one failed tried again and didn’t even receive a confirmation. So who knows where my information is at this point.

### 1/5 — SCAM

*2026-05-11, version 6.2.11*

Customer service can not assist with personal or business accounts. Plus cancellation is unavailable under billing as they instructed. It’s a scam to charge your card

## Frequently asked questions about eFax® Plus

### Can I send a fax from my iPhone with this app?

Yes, you can send and receive faxes directly from your iPhone or iPad using the app. After downloading and registering an account, you can begin faxing immediately.

### What is eFax?

eFax is a cloud-based digital fax service that allows you to send and receive faxes online without the need for a physical fax machine, supplies, or a dedicated phone line.

### Are there other ways to fax besides the mobile app?

Yes, eFax offers multiple options for sending and receiving faxes without a physical machine. Users can fax through the mobile app, the eFax web portal, or even by email from services like Gmail, Yahoo, and Outlook.

### How much does the eFax app cost?

The eFax mobile app is included at no extra cost with an eFax subscription. New users can sign up through iTunes or the eFax website. A monthly subscription costs $16.99 USD and includes a personal fax number and 300 fax pages per month.

### What are the benefits of using eFax?

eFax provides a secure and reliable way to fax documents digitally, eliminating the need for a physical fax machine. It offers a user-friendly interface and convenient faxing options via app, web, or email, making it a hassle-free online fax solution.

## Version history (last 5 releases)

### 6.2.13 — 2026-06-09

This release includes bug fixes to improve your mobile faxing experience. 

Thank you for choosing eFax. 
We appreciate your reviews and feedback!

### 6.2.12 — 2026-05-14

This release includes bug fixes to improve your mobile faxing experience. 

Thank you for choosing eFax. 
We appreciate your reviews and feedback!

### 6.2.11 — 2026-05-06

This release includes bug fixes to improve your mobile faxing experience. 

Thank you for choosing eFax. 
We appreciate your reviews and feedback!

### 6.2.10 — 2026-04-20

This release includes updates to improve your mobile faxing experience. 

Thank you for choosing eFax®. 
We appreciate your reviews and feedback.

### 6.2.9 — 2026-04-01

This release includes bug fixes to improve your online fax experience.
We appreciate your reviews and feedback. 

Thank you for choosing eFax.

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## More apps by Consensus Cloud Solutions LLC

- [Sfax - HIPAA-Secure Faxing](https://appshunter.io/ios/app/sfax-hipaa-secure-faxing/id1168129093)
- [eFax Corporate Fax App](https://appshunter.io/ios/app/efax-corporate-fax-app/id1454060088)
- [eFax®: Send Fax from Phone](https://appshunter.io/ios/app/efax-send-fax-from-phone/id6761021682)

All apps by Consensus Cloud Solutions LLC: https://appshunter.io/developer/1610016493

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*