# EFE — user reviews

> 144 indexed App Store user reviews of EFE by Edelman Financial Engines, LLC, rated 4.60/5 from 7,465 ratings.

- Source: https://appshunter.io/ios/app/efe/id1130545630/reviews
- App overview in markdown: https://appshunter.io/ios/app/efe/id1130545630.md
- Rating breakdown: 5★ 6,038 · 4★ 827 · 3★ 224 · 2★ 106 · 1★ 270

## What do users think of EFE?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly
- 🚀 Easy to navigate
- 💡 Comprehensive account information
- 🔒 Secure login process
- 🚀 Convenient mobile access

**Cons**

- 🐛 Inconsistent data updates
- 🔍 Limited functionality compared to website
- 🔍 Difficulty linking external accounts
- 🔍 Lack of detailed investment performance data
- 🔍 Confusing retirement projections

**Commonly reported bugs**

- Login issues after recent app update
- Incorrect account balances displayed
- Inability to manually update liability information

**Most requested features**

- Add ability to view historical account data and performance
- Improve syncing with external financial accounts
- Provide more customization options for retirement planning
- Include tax document access within the app
- Enhance reporting and analytics capabilities

## Newest reviews (15 of 144)

### 2/5 — Seems overly basic

*2026-08-21, version 3.18.0*

You don’t seem to be able to view much detail on your account on the app.

### 4/5 — New to Edelman App

*2026-08-20, version 3.18.0*

What I would like to see displayed is the current level of risk in my investments. Seeing how I am positioned would make the info provided complete.

### 4/5 — One annoying bug

*2026-07-03, version 3.17.3*

This app does not do a good job at keeping my linked bank accounts updated and accurately reflecting my funds. I periodically have to unlink and re-link my bank accounts so that this app will keep them up to date. It will work for a while until it decides to stop entirely and then I have to repeat the process all over again. I’ve had to do this numerous times and it is very annoying. When trying to make a transfer, the app will warn you that you’re trying to transfer more funds than are available (even though the funds are there), but I guess you can just override. Other than that, the app does what I need.

### 3/5 — Ok

*2026-06-26, version 3.17.2*

Nothing amazing but good

### 3/5 — Update

*2025-12-20, version 3.15.0*

The new update changes the main screen snap shot. Which showed a breakdown of projected income and forecast based on the three market categories. That view is no longer available and should be brought back!

### 3/5 — Need better interface

*2025-12-10, version 3.14.0*

Need to be able to enroll in services such as ready cash.

### 3/5 — Account Links

*2025-10-31, version 3.13.0*

Linked accounts don’t consistently track current balances.

### 2/5 — Week app

*2025-10-25, version 3.13.0*

This app provides only a overview of our accounts. Have to go elsewhere to find the information that we are looking for.

### 3/5 — Missing Key Functionality

*2025-10-19, version 3.13.0*

I should be able to easily find documents related to the performance of my investments.

### 5/5 — Love Edelman but not the app

*2025-08-23, version 3.12.0*

The app misses almost everyday on what my investment totals are. As far as fiduciary duties and actively managed portfolios they have been good, hard to miss in this market though. The fees are pretty hefty but compared to other 401k options the returns have covered the fees. They are diligent about calling an updating your goals etc. The fiduciaries seem interested in your well being as they should because the more money you make the more fees they collect, still in today’s society it is getting more difficult finding people that want to do the work.

### 5/5 — Gregory Z Myers

*2025-08-23, version 3.12.0*

Yes the new web site is great! It’s easy to use, and enjoy hearing from Jason, calls me each month, Thank You 🙏🙏🙏

### 5/5 — Retirement

*2025-08-21, version 3.12.0*

Excellent Customer Service

### 5/5 — Edelman Financil Engine app

*2025-07-23, version 3.11.2*

Unable to access all info. 
-Is version 2.3(9) latest?
-tab “more” has 3 red dots. Unable to
access

### 2/5 — Too basic

*2025-07-09, version 3.11.2*

App is too basic. Can’t do things like modify amounts or dates to see how retirement funds might work out. Also, nothing EFE has mentioned for high earners is the taxes and penalties one could pay in retirement to say, social security, Medicare etc…make too much in retirement, which is a good thing you’d think…but then you’re hit with fees for Medicare and reduced social security or even more taxes on state and federal levels…so like I said, the app is basic…here’s what we think you’ll have in retirement, though no mention of how to keep as much for you vs the government

### 4/5 — Use app daily for years

*2025-06-22, version 3.11.1*

Good app, does what you expect with quick response after an initial data pull.  Only asks- support Dark Mode! The app lights up the entire room at night. And for the website, support bulk statement downloads.  It’s tedious to download one-at-a-time every month.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not user friendly

*2026-07-03, version 3.17.3*

Not user friendly

### 1/5 — Doesn’t update as frequently as need & reflect daily

*2026-05-30, version 3.17.2*

Not as helpful as retirement is near and transparency is lacking.

### 1/5 — Statements

*2025-08-30, version 3.12.0*

Can’t even get to statements

### 1/5 — EFE delayed updates

*2025-07-17, version 3.11.2*

The app is up to a week behind in value. Today it is Thursday, July 17 and the most recent value in my 401(k) is Friday, July 11.  I would expect an app from this company dealing with this issue would be updated daily with the value of the 401(k).

### 1/5 — Not a good financial institution

*2025-06-29, version 3.11.1*

There were many occasions where reps from Edelman EFE would call and would hang up after 2 rings, enough for them to register that they have attempted to call. Also, I had scheduled an appointment with a retirement advisor, was given the name and the time of appointment that never took place! 
The only increase on my investments are my contributions to the plan.

### 1/5 — Not user friendly

*2025-06-05, version 3.10.0*

Does show transactions and not user friendly

### 1/5 — Functionality doesn’t work

*2025-04-22, version 3.10.0*

I have noted this prior - the inability to add liabilities & assets that stay updated & was contacted over a year ago stating a fix was in the works. I have yet to see the fix. It’s disappointing to have to use other programs for this service because where we are invested does not function correctly.

### 1/5 — Very little information

*2025-03-24, version 3.10.0*

This app is very limited. Gives you the balance but does not allow for much more. No research on other products, no ability to change without calling the 800 number. Definitely an opportunity for improvement & functionality.

### 1/5 — Managed account not showing

*2025-02-24, version 3.9.1*

My employer account is showing, but not my managed account, there are no instructions on how to fix this.

### 1/5 — Unable the get login from Fin Eng or employer

*2025-01-17, version 3.9.1*

This is NOT available to Boeing employees, neither active, nor retired. The ClientConciergeCenter has confirmed this fact. They need to tell you such details before considerable time is wasted chasing login data.
I’ve moved to another financial advisor company.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent Mobile App

*2026-08-20, version 3.18.0*

Very user friendly and I appreciate that!

### 5/5 — Finance

*2026-06-26, version 3.17.2*

Excellent! Thank you.

### 5/5 — Always works

*2026-05-04, version 3.17.0*

Website is up to date and easy to use

### 5/5 — Gregory Z Myers

*2026-04-24, version 3.17.0*

Yes the new web site is great! It’s easy to use, and enjoy hearing from Jason, calls me each month, Thank You 🙏🙏🙏

### 5/5 — A Little Slow…

*2026-03-24, version 3.16.0*

…on linked liability corrections, but it’s getting there.

### 5/5 — All my information

*2026-01-29, version 3.15.0*

This app and the company are great to work with.

### 5/5 — Statements

*2025-11-29, version 3.14.0*

Why no statements offered in the app? It’s a basic app with many easy to access, pertinent features, but why no statements, particularly around tax time? Doesn’t seem to have forecasting capabilities either, whereby you can input certain “what if” scenarios. If these shortcomings are intentional, to get you in to visit with your local advisor…., it works! 😉

### 5/5 — Newbie

*2025-10-28, version 3.13.0*

Just getting into this very late but like the outcome

### 5/5 — Gregory Z Myers

*2025-10-09, version 3.13.0*

Yes the new web site is great! It’s easy to use, and enjoy hearing from Jason, calls me each month, Thank You 🙏🙏🙏

### 5/5 — App Doesn’t Allow Deleting of closed Accounts

*2025-09-06, version 3.12.0*

Generally okay. Allows trending graphs of accounts which the Schwab app won’t do. App treats you as a child. You must contact Edelman before you delete an account that you personally added. Education pages flicker when you try to read them not allowing advancement through the article.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
