# EFL Forbes Robo — user reviews > 22 indexed App Store user reviews of EFL Forbes Robo by Eureka Forbes, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/efl-forbes-robo/id1584320246/reviews - App overview in markdown: https://appshunter.io/ios/app/efl-forbes-robo/id1584320246.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (11 of 22) ### 1/5 — Not working *2024-11-13* It’s been few months this app is not working at all, the robo cannot be used without the manual operation. No support from the team as well. ### 1/5 — App is broken *2024-11-12* Opening the app it starts throwing error that connection timeout, please check network. Even though network is perfect. Can’t use the app at all. ### 1/5 — App is not working in iphone 14 pro max *2024-11-08* App is show connection timed out even after tried connecting to wifi and cellular data ### 1/5 — App doesn’t even open *2024-11-05* Worst app, hope this gets fixed soon, or else I am going to spread bad review to everyone. ### 1/5 — Robo LVAC *2024-11-04* The product is good but useless without the app. Inspire of having bad experience with Eureka on other products, I really don’t know why I landed up in buying from Eureka again. Before purchasing they really butter you but once the purchase is made they reply you initially but after some time all our complaints fall into deaf years. They don’t have any idea why their own app is not working. Purchasing eureka products is just like throwing money down the drain. It’s really disappointing for such bad customer service from the company I want to give 0 stars but can’t so ended up giving 1 ### 1/5 — Worst app !! *2024-11-01* One of the worst apps to use. Logged out of the system and its been weeks that app now doesn’t open up. Tried different phone as well and app still doesn’t work. Keep showing same error ### 1/5 — Not able to login *2024-10-13* Not able to login error shows com_error Cant use the robo for cleaning. Eureka to act on it immediately ### 1/5 — Offline *2023-07-27* Device gets offline and doesn’t connect properly ### 1/5 — Pathetic *2023-07-22* Its been 6-7 months. This is a pathetic app. Now and then the map gets changed. The restore option does not have the historical maps we save..The product is good to have stuff but this app makes it irritating. ### 1/5 — Robovac lvac voice pro not connecting *2022-12-25* Pathetic to see that my lvac voice pro is not connecting to the Wi-Fi and not even showing on this app. Need my money back. ### 1/5 — Sad show from Eureka Forbes team. *2021-10-24* Product delivered last week. They couldn’t even connect it to wifi or my cell phone. Didn’t work with remote too. Since last three days sales guys stopped taking our calls. Called on Tollfree number for return. No response in last 72 hours. No escalation. Write to customer care but no hope. 30k of my hard earned money vacuumed in a dark hole. DO NOT BUY THIS TILL YOU SEE IT WORKING WITH YIUR EYES. ## Most critical reviews (10 lowest-rated) ### 1/5 — It used to work *2026-07-19* Poor customer service - app doesn’t work now. ### 1/5 — App not working for very long time *2025-10-21* App is not working tried multiple times with different mobile but no luck Just Timed out msg How to resolve this problem ### 1/5 — Can’t log into app *2025-08-28* This app is so thrash you guys should work hard in this app every time it says error I don’t know what to do now ### 1/5 — EFL app never works *2025-04-11* Initially was working but after a year time the app doesn’t allow to log in or create a new profile. The service is also poor. I purchased the product with extended warranty but they are charge every time whenever any issue arises. Don’t buy this product ### 1/5 — Connection Error *2025-01-31* When I downloaded the app it wouldn’t even let me in it kept saying “Connection timed out, please check the network” and kept loading please fix this issue. ### 1/5 — App does doesn’t work; they don’t have license *2025-01-13* Like many have vented out, not sure I purchased this LVAC. Customer support is clueless on how to solve the problem. Now the robo can be used only via primitive remote. Application not working and cannot use robo to the intended uses ### 1/5 — Stopped working *2025-01-13* Purchased the Eureka Forbes lvac, but app stopped working “EFL Forbes Robo” and it does not connect ### 1/5 — Not working *2025-01-06* It stays on the very first page and continuously shows connection timed out even after reinstalling it multiple times ### 1/5 — The app is not working *2024-11-27* Hi Team Your app stopped working since last 2 months , it’s throwing a connection timed out error message and not letting me even login . Raised multiple complaints but getting no response from the Eureka Forbes backend team . This is frustrating and not sure whom to reach out next regarding this issue as your team is unable to help . ### 1/5 — Can’t open app *2024-11-20* Keeps saying connection timed out. Check connection, even though I am next to to Wi-Fi router ## Most praised reviews (1 highest-rated) ### 5/5 — Best Robotic Vacuum Cleaner EVER!! *2021-10-13* Excellent and smooth operation loaded with features cleaning made fun. Good show Eureka Forbes!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*