# eFly Mobility — user reviews

> 13 indexed App Store user reviews of eFly Mobility by E-Fly Co., rated 4.70/5 from 1,368 ratings.

- Source: https://appshunter.io/ios/app/efly-mobility/id1635423287/reviews
- App overview in markdown: https://appshunter.io/ios/app/efly-mobility/id1635423287.md
- Rating breakdown: 5★ 1,185 · 4★ 68 · 3★ 28 · 2★ 15 · 1★ 72

## What do users think of eFly Mobility?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly
- 🤍 Excellent service
- 💡 Fun and entertaining

**Cons**

- 🐛 App crashes and freezes
- 🐛 Unreliable GPS and navigation
- 🐛 Overcharging for rides
- 🔒 Poor customer support

**Commonly reported bugs**

- Difficulty ending rides
- Scooters not unlocking

**Most requested features**

- Add scooters for kids
- Improve stopping and parking

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-06-02*

I try to scan all of them say the code is wrong and I can’t add money to my account waste of time

### 1/5 — اول تجربة لي

*2025-11-12*

لا يعمل عند النادي العلمي

### 1/5 — Very bad experience

*2024-10-05*

I had a very frustrating experience using this scooter app. First off, the app constantly crashes or freezes, making it difficult to even locate a scooter. When I finally found one, unlocking it took forever, and sometimes the scooters wouldn’t unlock at all, even though I was charged for the ride!

The navigation and GPS features are incredibly inaccurate, causing me to waste time searching for scooters that were supposedly nearby but clearly weren’t. On top of that, the app overcharges. I’ve had multiple rides where I was charged for time I didn’t even use the scooter.

Customer support is practically non-existent—no way to get quick help if something goes wrong, and their responses, when they do come, are unhelpful and slow.

In short, I wouldn’t recommend this app to anyone looking for a reliable, hassle-free ride. It’s more stress than it’s worth.

### 3/5 — Bike is good - Tough to stop ride and park

*2024-12-26*

Very difficult to make it stop even if you are inside parking area - this causes great difficulty and spends a lot of time to get it to park

### 4/5 — squter for kids also

*2025-06-23*

can you add squters for kids please

### 5/5 — Efly

*2026-03-01*

Amazing rentel so safe and smooth

### 5/5 — Entertaining

*2025-02-15*

Very good

### 5/5 — ممتاز

*2024-02-09*

ولا غلطة وسعر معقول

### 5/5 — 🤍🤍

*2024-01-15*

Thanks a lot 
Am in love with the scooter

### 5/5 — It was so fun

*2023-12-30*

It was so fun

## Most praised reviews (3 highest-rated)

### 5/5 — Great App

*2023-11-28*

Great app

User friendly

Would like faster scooters for heavier people😂

### 5/5 — حولي - الجزيرة الخضراء

*2023-04-22*

السكوتر يعلق ولاينهي الرحلة بسهولة، حاولت عدة مرات حتى أنهيت الرحلة

### 5/5 — شكرر

*2023-02-23*

شكرا كثيرا خدمة اكثر من رائعة اتمنى لكم المزيد من التقدم والنجاح والابتكار  شكراً لكم

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*