# Egencia — Smart business travel

> Comprehensive business travel management app for booking, tracking, and approvals. (iPhone/iPad app by Egencia LLC.)

- Source: https://appshunter.io/ios/app/egencia/id446768364 (this page in markdown: same URL + `.md`)
- Developer: [Egencia LLC](https://appshunter.io/developer/446768367)
- Category: Business, Travel
- Price: Free
- Rating: 4.70/5 from 55,758 App Store ratings · 296 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 86 MB
- Languages: American English, Armenian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Italian, Norwegian Bokmål and 6 more
- Released: 2011-07-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/egencia/id446768364/reviews.md

## What is Egencia?

The Egencia app is the app for all: Manage all your business travel needs from one single app. 
• Travelers: Book & travel with confidence. Access mobile-exclusive privileges, like hotel special deals and ground transportation options comparison.
• Arrangers: View all your travelers’ trips, including past and saved ones, and make changes (cancel or exchange).
• Approvers:  Approve travel requests in two taps. 
• Travel Managers: Locate your travelers in just seconds with the Egencia Traveler Tracker. 

Stop missing out: Get the Egencia app today!
Not an Egencia client yet? Discover the future of business travel: https://www.egencia.com

## Key features

- Book and manage business travel
- Access mobile-exclusive hotel deals
- Compare ground transportation options
- View and modify traveler trips
- Approve travel requests quickly
- Locate travelers with tracker

## What do users think of Egencia?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast and responsive
- 💡 Convenient for managing travel
- 👍 User-friendly interface
- 👍 Great customer service

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable app performance
- 💰 Overpriced compared to booking directly
- 🔍 Limited search and filter options
- 🔍 Incomplete travel options (no trains, rental cars)
- 🐛 Inconsistent data sync between app and website

**Commonly reported bugs**

- App crashes when booking flights
- Incorrect flight/hotel information displayed
- Pricing changes mid-booking causing issues
- Inability to view/access tickets offline

**Most requested features**

- Ability to cancel/modify reservations in-app
- Integration with calendar apps for easy trip management
- Landscape mode support for tablets
- More detailed hotel information and reviews
- Seamless single sign-on experience

## Recent user reviews (10 of 296)

All indexed reviews: https://appshunter.io/ios/app/egencia/id446768364/reviews.md

### 5/5 — Easy

*2026-08-14, version 12.6*

Really easy to use , good search engine , perfect for work

### 5/5 — Great Service

*2026-08-13, version 12.6*

Customer service is outstanding

### 3/5 — Unreliable

*2026-08-05, version 12.5*

Yes I do find the best rates for my employer and get all my points when traveling. However, the card gets declined every single time I travel and I end up having to send an authorization letter to my manager to get my room paid for. It is extremely frustrating and inconvenient.

### 3/5 — AmEx enterprises

*2026-08-05, version 12.5*

Better than booking yourself for the most part.  Far too much clutter on the app to distract simple decisions, far too many options or no way to limit, set, or control options.  Mistakes cost money, time, sweat,  blood, and tears- literally.

### 1/5 — Doesn’t even work

*2026-07-30, version 12.5*

I downloaded it and absolutely nothing happens when I tap the screen. I’ve tried deleting and reinstalling and restarting my
Phone. Can’t create an account or sign in SSO.

### 5/5 — Engencia

*2026-07-25, version 12.5*

Easy to use

### 5/5 — So easy

*2026-07-23, version 12.5*

The app is easier to use then the website

### 1/5 — Won’t update / Won’t open

*2026-06-20, version 12.3*

Can’t open app. Won’t update. Absolutely unacceptable when stuck at the airport and can’t make travel adjustments. Worst app I’ve ever used.

### 1/5 — Billet de train non visible dans l’application

*2026-05-28*

Je ne comprends pas que les billets de train achetés ne soient pas du tout visibles dans l’application. Il n’est vraiment pas pratique de devoir fouiller dans une 100 aines de mails pro pour retrouver les billets et les scanner au portique.. Et comme il est impossible de rajouter le voyage sur l’appli sncf ou les billets dans le wallet…

### 3/5 — Sortiermöglichkeiten sind beschränkt

*2026-05-27*

Leider bestehen nur die Möglichkeiten, nach Empfehlungen/Preis aufsteigend/Preis absteigend zu sortieren. Eine Sortierung: Entfernung zum Ziel wäre sehr wünschenswert.

## Frequently asked questions about Egencia

### What does the Egencia app do?

The Egencia app is designed to manage all your business travel needs from a single platform. It allows travelers to book trips, access exclusive deals, and manage their itineraries. Arrangers can view and modify trips, while approvers can quickly approve requests. Travel managers can also locate their travelers efficiently.

### What are the key features for travelers?

Travelers can book and manage their business trips with confidence. The app offers mobile-exclusive privileges, including special hotel deals and the ability to compare ground transportation options. Users can also access their itineraries and make necessary changes.

### Is the Egencia app free to use?

The description indicates that the app is free to download and use. There are no mentions of in-app purchases or advertisements, suggesting a free service for clients of Egencia.

### Who can benefit from using the Egencia app?

The app caters to a wide range of business travel stakeholders. This includes individual travelers, those responsible for arranging travel for others, approvers who need to sign off on travel requests, and travel managers who need to oversee and track their company's travel activities.

### How does the app help with travel management?

The app centralizes business travel management by allowing users to book flights, hotels, and ground transportation. It provides tools for itinerary management, trip modifications, quick approvals, and real-time traveler location tracking, streamlining the entire business travel process.

## Version history (last 5 releases)

### 12.7 — 2026-08-20

- Ability to search for multi-city flights
- Bug fixes and performance improvements

### 12.6 — 2026-08-05

- Optimised flow to attach travel to an existing trip
- Enhanced car rental and ground transfer itineraries with improved visual design
- Ability to select a company group meeting during travel search
- Enhanced travel arranger experience
- Improved user interface for airline credits
- Bug fixes and performance improvements

### 12.5 — 2026-07-20

Bug fixes and performance improvements

### 12.4 — 2026-06-18

Bug fixes and performance improvements

### 12.3.2 — 2026-06-02

- Travel search forms enhancements, including improvements to the rail discount card management flows
- New booking functionality for travel arrangers
- Link to Concur Expense for expense management for eligible users
- Brand identity updates
- Bug fixes and performance improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*