# EGG Genius — user reviews

> 150 indexed App Store user reviews of EGG Genius by The Big Green Egg, Inc., rated 4.60/5 from 2,332 ratings.

- Source: https://appshunter.io/ios/app/egg-genius/id1435822038/reviews
- App overview in markdown: https://appshunter.io/ios/app/egg-genius/id1435822038.md
- Rating breakdown: 5★ 1,941 · 4★ 146 · 3★ 49 · 2★ 38 · 1★ 158

## What do users think of EGG Genius?

Overall sentiment: negative

**Pros**

- 🚀 Maintains consistent temperature
- 🔒 Secure remote monitoring
- 👍 Easy to set up and use
- 🚀 Flawless cooking results

**Cons**

- 🐛 Frequent disconnections from Wi-Fi
- 🐛 Inaccurate temperature readings
- 🐛 Buggy app with crashes and login issues
- 🐛 Loses connection when app is in background

**Commonly reported bugs**

- App crashes during setup
- Unable to reconnect device after updates
- Loses all cook history after recent update
- Forced to switch to Celsius temperature scale

**Most requested features**

- Add ability to manually control fan speed
- Implement more customization options for cooking stages
- Allow adding photos and notes to cook history
- Improve app stability and reduce disconnections

## Newest reviews (20 of 150)

### 2/5 — It’s was smoking made simple, and then it updated

*2026-06-18, version 6.7.59*

I’ve had it since 2018, and for some stretches it worked great - but now there’s always an issue. The alerts aren’t reliable, the fan is impatiently trying to raise or lower the temperature too quickly.  It’ll eventually blow out my coals if I don’t catch it. 

I have a medium egg and sometimes it feels like it’s trying to oxygenate an XL running full blast - then all of a sudden it’ll stave the flame until it’s out, then flood it again with full fan to try and recover eventually blowing it out. 

There was a time when I could use it almost like an oven, now I feel like I’m probably better off going old school and just using the vents. The egg can be pretty consistent over a long cook with just the vents, but the egg genius - not a chance anymore. 

Unfortunately, I wouldn’t recommend it now. Maybe there should be a setting for different sizes?  They need to get it going again, that’s all I do know.

### 4/5 — Great App

*2026-04-02, version 6.7.45*

Great app - extremely useful and informative. Seeing the graphs is a game changer.

A feature I’d love to see would be to export data as a .csv!

### 1/5 — Maybe let the AI bots code this??

*2026-03-07, version 6.7.24*

New update - March 6,2026

Constantly has the be restarted. Chart doesn’t update correctly. Almost impossible to use. 

Can someone just ask the AI bots to redo this. Or just go back to the old version which worked just fine for years!! 

—-

New update prevents you from setting a meat’s internal temperature below 140°f. Who decided this and why? Medium rare is 130.

### 1/5 — Look for a different temp controller for Egg

*2026-03-01, version 6.7.24*

Purchased device a few years ago and it was great - freedom to cook a brisket and sleep was wonderful. 
Recently the fan device stopped connecting to the app; I updated to 6.7.24 and still unable to connect reliably. Help in the app points to manuals with no troubleshooting tips.  When attempting to connect I get an error message that states “unable to connect” and when you acknowledge the error the app then states connection successful.

### 1/5 — 140 is minimum temp???

*2026-02-21, version 6.7.24*

Your developers have ruined this software. I want my steaks cooked to 120 degrees and the lowest the software will accept is 140!  Who are you to determine how I can cook my steak?  For the price you have to pay for the hardware, I expect way more in the software. I will be moving to ChefsTemp!

### 1/5 — Can someone who cooks work on this app?

*2026-02-14, version 6.7.24*

New update prevents you from setting a meat’s internal temperature below 140°f. Who decided this and why? Medium rare is 130.

### 1/5 — DONT RESTRICT MEAT TEMPS

*2026-02-08, version 6.7.24*

App is forcing a meat temp between 140-220!!! I use reverse sear method all the time and REQUIRE 120, why mess this up? It was working before

### 1/5 — Geht nicht

*2026-02-01, version 6.7.24*

Schlecht

### 1/5 — I’m done!

*2026-01-17, version 6.7.21*

This product has always been severely over priced. With recent updates your software has chime from good to bad!  As of this moment I cannot set a meat temperature less than 150 degrees!!!  I am cooking steak and want it medium rare.  So I now have to sit and watch the app!!!  I will be leaving this product and your software behind!!!

### 1/5 — Bad update

*2025-12-26, version 6.7.9*

I’ve used it for a number of years with great success. This Christmas I smoked a turkey and the system kept disconnecting. Thankfully the machine stayed on task but I couldn’t see it.  For Christmas Day it totally failed eventually and had to unplug it and start a new cook. Almost burned my prime rib as it let the temp get way too hot while reporting the temp was falling. My next one will be a cheap one rather than the BGE brand

### 1/5 — Garbage

*2025-12-25, version 6.7.9*

Not sure who they have updating this app, but they obviously have no idea what they are doing!it used to be a good product, now it’s just junk! Don’t waster your money! There are other products that actually work!

### 2/5 — Bad update

*2025-12-25, version 6.7.9*

Latest version disconnects all the time, errors. Buggy. It is very unreliable, won’t hold set temps. Used to work fine and previously would give it about 4.5 stars. Great when it works, but now with the update, that’s only about 10% of the time. My network is fine.

### 2/5 — Trending downward

*2025-12-25, version 6.7.9*

Agree with another review. Had this product for ~ 3 years, and the app has gotten gradually worse to the point that it’s unusable. I now use the web interface from Flame Boss, but the website has issues for ‘touch devices’ and best on a laptop.

1. The trends graph don’t refresh automatically 
2. The “Share Cook” function doesn’t appear (or appears unreliabily
3. The app has to be open for the connection to remain in place.

I think BGE should no longer make its own app and just stop white labeling the Flame Boss hardware.

### 2/5 — Updates have made it bad

*2025-12-24, version 6.7.9*

Use to be super snappy and reliable - now almost impossible to use the egg genius, barely stays connected, laggy, and error after error message.

### 1/5 — Garbage, find a different tool.

*2025-12-24, version 6.7.9*

This thing has been a pain in my butt since I got it... way over priced and doesn't connect 75% of the time. I'm constantly having to reset it, re-add it and play with the thing to get it to work. It's always last min hiccups, I'm starting a smoked ham, for Christmas, and it just stopped connecting. Please fix this!! Ps if you can help me I'd love to hear solutions you have done.

### 1/5 — Worst $250 I’ve ever spent

*2025-12-24, version 6.7.9*

Complete junk. The app is a joke and the hardware is even worse.

### 2/5 — Just updated - Buggy

*2025-12-17, version 6.7.9*

It appears that a lot of new bugs have been added with the most recent update. The app is crashing regularly and I can’t effectively monitor the cook without restarting the app each time I want to get an update. Continues to function great and reliably as usual.
Please take this update back to the drawing board and conduct Far more thorough testing before releasing.

### 1/5 — Use to work great and now it’s a brick

*2025-12-07, version 6.7.9*

When I first bought this device it worked great. Now after all the updates it is basically worthless. It won’t stay connected to my WiFi even when I bring it inside and set it right beside my router. Why do companies do this? BGE is a great cooker and has been for 20 years. I wish this device had been as reliable.

### 1/5 — Update

*2025-12-01, version 6.7.9*

This was a very good product until the app update. I have lost almost all of my cook history, it is very unreliable now. It will stop working with my phone app out of the blue and I will have to go to my browser and get on flame boss website to finish my cook. I really enjoyed this product before, but now it is unreliable and frustrating.

### 1/5 — What did you do?? 2025

*2025-11-28, version 6.7.9*

This thing has worked great until this recent update 11/2025. Now it disconnects and I have to close the app out and reopen before the device will reconnect! Thanks for ruining Thanksgiving… Back to manual mode. 🤬

## Most critical reviews (10 lowest-rated)

### 1/5 — Just updated - STILL Buggy

*2026-08-09, version 6.7.72*

Can’t believe that after a half dozen updates over past couple months for ’stability’ still leaves an app that forgets about a cook underway and starts a new cook everyone I leave the app or my iPhone locks. If lucky, it is still connected to my cooker and I can select the current cook from the history tab. If unlucky, most of the time, the device shows not connected. I have to close the app and restart the app. It quickly sees the controller and connects. I then select the book from history and I’m up and running again until I set my phone down. 
Unbelievable!

### 1/5 — Do not update

*2026-07-12, version 6.7.70*

Update broke my device, it no longer reads pit temperature. Was mid cook and things working perfectly, update applied automatically and even with a spare brand new probe, the device won’t read

### 1/5 — Never connects

*2026-07-04, version 6.7.65*

It’s a good piece of kits when it works. Unfortunately it drops connection and ‘device can’t be found’ each time you take it out to cook. Zero from me

### 1/5 — Save Your Money and Frustrations

*2026-06-20, version 6.7.59*

This Egg Genius is a POS - it is a hassle every time I use it since the beginning. Constantly having to add it back to the app and never works. Do not depend on this if you plan on smoking.

### 1/5 — Very buggy

*2026-06-08, version 6.7.59*

Frustrating App

### 1/5 — Never connected

*2026-05-31, version 6.7.47*

This thing is pretty much worthless when it doesn't connect to the internet. Getting it to link is the worst and the "help" they give you to work this is non-existent. I have had trouble since day 1 getting this to connect to WiFi.

### 1/5 — Terrible tech

*2026-05-26, version 6.7.47*

I am beyond disappointed at the complete lack of effort BGE put into the app they created for what is otherwise a great product. It’s clunky and works about 20% of the time at best.

### 1/5 — Updates have broken a good thing

*2026-05-23, version 6.7.47*

I’m having the same issue others are. The app doesn’t connect evenly after all the updates.

### 1/5 — Genius my eye

*2026-05-22, version 6.7.47*

Will not connect to my device sitting right next to it. Won’t even connect to the FB local network

### 1/5 — Breaks down.

*2026-05-05, version 6.7.47*

In four years I have had two. Work fine the first year each then the second years they don’t work well until they don’t work.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect addition to the BGE!

*2023-04-09*

Love the app. 

Pros:
1) can have up to three meat thermometers going at once
2) easy to setup and get going
3) with WiFi connectivity, you don’t have to worry about range
4) push notifications are super helpful and prompt 

Wishes for future releases:
1) allow you to use the thermometers without the fan for regular grilling 
2) a button to reset the cook timer so you can start it when you put the meat on the BGE
3) maybe I’m misunderstanding the Cook Name field, but mine resets to numbers after each use. Would be nice if it stayed.

### 5/5 — 5 Star Egg!

*2022-04-18, version 6.0.4*

Love using and cooking on the Egg. Back to charcoal is great. The Egg is very easy to control and the bbq results are to die for!

### 5/5 — The EggGenius is an Egg Lovers Dream!

*2022-04-02, version 6.0.4*

A must have for every Big Green Egg user!  So easy to use and makes the BGE a true “set it and forget it” cooker.

### 5/5 — Lior

*2022-03-17, version 6.0.4*

Amazing device!

### 5/5 — The Big Green

*2022-02-28, version 6.0.3*

Best grill ever I love cooking with it easy to lite and grill on food come out perfect wish I would have bought one years ago I’m not a good cook but with this grill I’m fantastic at it

### 5/5 — Great Product and Support

*2021-07-09, version 5.2*

I have worked multiple times with the flame boss support, and had a great experience. I use my egg genius for all my long cooks, and it has been on point. I have bad AT&T network, picked up a mesh network. Terry, Frank (flame boss) and their team have handled my questions every time and helped me get set up. I highly recommend this product and encourage people to reach out for help if you have any issues, because they do a great job accommodating their customers. Simplify your long grill smokes with the egg genius!

### 5/5 — Great support!

*2021-03-30, version 5.1*

I’ve owned my Egg Genius for several years with mostly zero issues but a couple of times when I’ve had connectivity issues, the support team has been super quick to fix all issues.

### 5/5 — Best customer service.

*2021-01-25, version 5.1*

I dealt with Frank today on some issues with my unit. I was extremely happy with the out come of my issues. Amazing customer care and responsiveness. I was considering using a different setup, even though I have always had good luck with 18 min smokes to 6 hour rib  smokes. I’ll stick with these guys for sure.

### 5/5 — Effortless Brisket

*2020-02-06, version 4.0*

Great app and devise, I was hesitant to purchase because I’ve had my egg for years and I’m comfortable with long cooks. However this controller and app allow me to start a long cook on Sunday and run errands all day while monitoring the cook from anywhere.
This was a game changer for getting me EGGing more!!!

### 5/5 — Cookin with confidence

*2020-02-06, version 4.0*

I have had an Egg for 12 years and even though I have my temps dialed in very well, the Egg Genius is even more accurate. I have used mine and a handful of my friends over different WiFi’s and it’s worked like a champ every time. It gives me the confidence to know I’m cooking my best even when I am not near my Egg and it allows me to replicate cooks more easily. Old Egghead or New Egger the Egg genius is worth it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
