# Eglin FCU CardControls — user reviews > 18 indexed App Store user reviews of Eglin FCU CardControls by Eglin Federal Credit Union, rated 4.58/5 from 372 ratings. - Source: https://appshunter.io/ios/app/eglin-fcu-cardcontrols/id1519341529/reviews - App overview in markdown: https://appshunter.io/ios/app/eglin-fcu-cardcontrols/id1519341529.md - Rating breakdown: 5★ 307 · 4★ 28 · 3★ 9 · 2★ 3 · 1★ 25 ## What do users think of Eglin FCU CardControls? Overall sentiment: negative **Pros** - 🚀 Immediate notification for unauthorized charges - 🔒 Ability to quickly turn off cards - 👍 Single sign-on for Eglin app and CardControls - 👍 New card controls interface is nice - 👍 Glad to be back with Eglin - 👍 Helpful staff at branches **Cons** - 🐛 App no longer alerts users - 🐛 App requires opening Eglin banking app - 🐛 Always a problem with the app - 🐛 Unreliable card unlocking - 🐛 Users don't trust the app - 🐛 Balance feature removed - 🐛 App requires update but no update available - 🐛 Travel plans function makes users distrustful - 🐛 Card control function is off and cannot be turned on - 🐛 App prompts for update but is already updated - 🐛 Hard to register a new account **Commonly reported bugs** - App no longer alerts users - App requires opening Eglin banking app - App is unreliable for unlocking cards - App requires update but no update is available - Card control function is stuck in the 'off' state - App prompts for update when it's already updated - Difficulty registering a new account **Most requested features** - Combine the two apps or make CardControls accessible on its own - Fix the balance feature removal ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped working *2025-03-26, version 3.11.4* This was a great app but it no longer alerts you. This started back in early March. ### 1/5 — ALWAYS A PROBLEM! *2024-03-28, version 3.11.4* There is Always a Problem with your App! Why? Seems like we shouldn’t Lock our cards anymore! Because when we go to Unlock our card, you re either Down or like now, you have a problem and I can’t unlock my card to make payments! You Keep Updating your App but NOTHING! It’s still Very Unreliable!! ### 1/5 — Delete this app *2024-03-27, version 3.11.4* It makes people not trust it there always something wrong with it ### 1/5 — This crap *2023-12-16* Is still saying that the version needs to be updated but there is no update to the app showing in the App Store. Garbage. **Developer response:** We're so sorry for the inconvenience! This issue was resolved on Saturday, so please contact our Online/Mobile Banking Team at eglinfcu.org/contact if you're still having a problem accessing the app. Thank you! ### 1/5 — Delete this app *2023-12-16* It makes people not trust it there always something wrong with it **Developer response:** We're so sorry for the inconvenience, Greg, and we definitely don't want to lose your trust! The issue was resolved on Saturday, so please contact our Online/Mobile Banking Team at eglinfcu.org/contact if you're still having a problem accessing the app. Thank you! ### 1/5 — Travel plans *2023-06-10, version 3.11.1* This function and it’s interface makes me not trust this app, and makes me feel that it’s a good idea to not use Eglin cards on trips ### 1/5 — card control *2023-03-20, version 3.11.0* Every time i open da app it say download latest version when i already got da latest version. Last time i was on da app i turned my card off so now my card has been off fa da last 3 days🤦🏽🤦🏽 ### 1/5 — App not working. *2023-03-19, version 3.11.0* Updated the app to a new version and now it won’t work says I have to update to the new version which was done three days ago. ### 1/5 — Doesn’t work *2023-03-18, version 3.11.0* Literally just installed the app and it tells me it’s out of date and to go to the App Store to get the latest version. So I can’t use it. ### 1/5 — Hard to register a new account *2022-04-10, version 3.10.6* When the app opens, it prompts me to go to my Eglin app to register my account. However, there’s nothing in the Eglin app to register a new account for this app! ## Most praised reviews (8 highest-rated) ### 5/5 — Quickly Stops Theft *2026-04-11, version 3.12.0* I got an immediate notification for a charge on my card that I didn’t make, and I was able to turn it off in seconds ### 5/5 — Wilton Glenn *2026-02-04, version 3.12.0* EFCU does a great job since I've been a Treasurer in HS at CHS, with a small loan on a junk car many moons ago and saving my money through this extended D Loan so that I can pay the Bills and also my other facets of life that we all have. Everyone has helped out so much at many branches. I'm very glad I prodigal son came back home to Eglin. It's easier and less stressful than my teenage and young adult years. Respectfully, Rev. Wilton McKinley Glenn, MA Th. ### 5/5 — 5 STAR BANKING *2024-03-07, version 3.11.4* I LOVE EGLIN FEDERAL CREDIT UNION ❣️THE BEST BANK AROUND ‼️ ### 5/5 — Need help *2023-03-18, version 3.11.0* I try to open card controls and I get a message saying this version is no longer supported. It says to go to the App Store and download the current version. The link takes me to the App Store to the card control app. I delete the old one and install the “new one” and when I open it I get the same no longer supported message. What gives??? ### 5/5 — Card controls *2022-04-27, version 3.10.6* The new card controls is nice. I like being able to have just a single sign on to access it and view my transactions and make any changes to my alerts for my card. ### 5/5 — I love CardControls *2022-04-27, version 3.10.6* I love how there is only one sign on. I just log into my Eglin app & click on CardControls and it brings me straight to CardControls . I don’t have to have 2 separate username and password. **Developer response:** Thank you so much for sharing your feedback and for letting us know that you love the easy access between our two apps! We’re grateful that you’re a part of the EFCU Family! ### 2/5 — Another app required *2025-02-05, version 3.11.4* The only way to access this app is by opening the Eglin banking app. Either combine the two apps or make it accessible on its own. ### 2/5 — Balance?!?! *2024-03-26, version 3.11.4* Why have they been removed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*