# Egnyte — user reviews > 152 indexed App Store user reviews of Egnyte by Egnyte, Inc., rated 4.80/5 from 11,385 ratings. - Source: https://appshunter.io/ios/app/egnyte/id380007014/reviews - App overview in markdown: https://appshunter.io/ios/app/egnyte/id380007014.md - Rating breakdown: 5★ 10,081 · 4★ 723 · 3★ 193 · 2★ 74 · 1★ 314 ## What do users think of Egnyte? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient - 🔒 Secure cloud storage - 👍 Intuitive and user-friendly - 🌐 Excellent mobile access - 💡 Helpful for small businesses **Cons** - 🐛 Frequent crashes and bugs - 🔒 Lacking basic security features - 📁 Inconvenient file management - 🔋 High battery consumption - 🔍 Poor search functionality **Commonly reported bugs** - Login issues and endless login loops - Inability to open password-protected documents - Corrupted or missing files after updates - Incompatibility with latest iOS versions - Unreliable upload and download functionality **Most requested features** - Ability to rename bookmarks - Option to save files in original file names - Landscape mode support for better visibility - Improved offline access and syncing - Integration with more third-party apps ## Newest reviews (10 of 152) ### 4/5 — Improvement suggestion - file sorting *2026-07-30* Can you PLEASE change the folder/file sorting to remember the last selection for that particular folder? This is how windows file explorer works and the last cloud storage service we used before swapping to Egnyte had this functionality for their mobile app. Currently if you change the sorting to “modified date” it changes the sorting for all folders to be by date, wherever you navigate. I need some folders contents to be sorted by “name” and some by “date”. And it would be very helpful if the app could remember and store the latest sorting selection for the current folder so I don’t have to constantly change this setting back and forth as I navigate different folders. ### 2/5 — Workflows Need Better Integration *2026-07-01* The Egnyte mobile app makes Review & Approval workflows harder to use than they need to be. When viewing a document, there is no way to see or access the Review & Approval workflow associated with that file, so approvals have to be completed from the Tasks view instead of from the document itself. Since Tasks are organized by workflow title (which is user-defined and often doesn’t match the document name), finding the correct workflow can require scrolling through the list because there is no search function—only sorting and filtering options. It’s also not possible to view the status of a document’s workflow if you are not a participant in that workflow. Linking workflows to the document and adding workflow search would make the mobile experience much more intuitive and efficient. ### 4/5 — Great app, but needs one more thing. *2026-02-15, version 9.3* There needs to be a way to add a custom name to bookmarked files/folders. I have several book marks that are in a similar folder structure for multiple projects, it would be much easier to keep track of which is which with custom names. ### 3/5 — Upload error on photos *2025-12-09, version 9.1* When I take photos through the app to upload, with preview mode, once I select upload 50%-70% consistency have an error and must be uploaded by tapping each separately to retry. ### 2/5 — Uploading Photos is Often a Nightmare *2025-11-04, version 9.0.2* My main issue is that I often have to upload many photos at the end of the day for work. If for whatever reason the connection is poor I’m stuck on a never ending loop of selecting, attempting to upload, failed to upload, unable to upload… Then I have to sit there and click upload constantly until it finally (hopefully) goes through. Egnyte is not capable of telling me some or all have already been uploaded so I have to go through the full process again and again. If I could set it to upload and it would occur once the connection had improved that would be hugely beneficial. Currently stuck emailing the photos to myself (which works on the same connection) and then uploading them that way. So it’s obviously not my connection that is the issue. ### 3/5 — Sign in needed!!! *2025-05-05, version 8.36.1* It’s very convenient to have an app that accesses the website. However, I can now open the app without using a password! This is supposed to be a secure app. This issue needs to be fixed immediately or the app is useless. If I lose my phone, anyone has access to the information. ### 4/5 — Great but apple Pencil does not work *2024-05-19, version 8.29.0* Very good app, but unfortunately on iPad Air Apple Pencil does not work. Can you help me? ### 5/5 — Best mobile app for content collaboration *2021-06-24, version 8.5.0* Been using the app for some time now and it has been very fast and stable, and it keeps getting better with each release. ### 5/5 — Great app and very useful *2021-06-07, version 8.4.2* This app is very helpful to work on the go to access your files review your files work on your files and send files to clients safe and securely... ### 5/5 — I phone use *2021-05-07, version 8.4* Really nice to access from my phone!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Compatible with Most Recent IOS update *2026-05-13, version 9.6* Not working, and is slowing down my work schedule eating into personal time. ### 1/5 — Removed markup accessibility *2024-07-09, version 8.30.1* With the last update you removed the markup accessibility on the mobile version, and made it substantially harder to save files back into Egnyte. That was the whole purpose we were using it, now it’s rendered useless, so we will likely move everything back to OneDrive ### 1/5 — Good when it works *2023-08-09, version 8.21.0* Whenever I turn my iPad off this app prompts me to resign in and I get stuck in a loop of log in successfully then it kicks me to relogin again, and again ### 1/5 — Keeps kicking me out on iOS devices. *2023-07-20, version 8.20.0* Lately the app constantly kicks me out on iOS/iPadOS. Seems to be a glitch from a recent update. No issues on other platforms. ### 1/5 — Do the writers of the positive reviews actually use Egnyte? *2023-03-13* Egnyte is perhaps the worst and least reliable cloud service in the planet. Do the positive reviewers actually use this app or the service? The whole point is collaboration which just doesn’t work on iOS or iPodOS (or anything else). Unacceptably high downtime. V poor integration with apple ecosystem. Try moving files back and forth with files app. Just try it. Do yourself a favor and use a modern cloud provider. iCloud, google, Dropbox, box, even share point. Just don’t waste your time with Egnyte. **Developer response:** Thank you for taking the time to share your opinion about Egnyte. We’re sorry to hear that you’ve experienced some issues within our service. We’d love to understand the specific problems you faced with collaboration and the Files App so that we can improve the experience for you. Updating the integration with Files is on our roadmap for Q2/2023 but we'd love to understand your feedback better so we would appreciate it if you could kindly send an email addressed to support@egnyte.com so that we can contact you as soon as possible. ### 1/5 — Not a good design *2023-01-31, version 8.14.0* App is difficult to use. Many steps just to do one thing. I’m not sure the purpose of app. It actually makes the process more cumbersome ### 1/5 — Customer service went down hill *2022-08-25, version 8.12.0* I’ve been a customer for 10 years. Had a legacy deal at $50 a month. All I want is more storage, yet they’re trying to force me to a new plan. So, just to get more storage, my plan would more than double. I’ve asked to talk to a manager but they will not respond. They force a rep on me who will not respond to my emails. He just charges our account for the new huge price of around $179 a month. All the other companies we’ve been with the same time show respect to our loyalty, as they should. Simian gave us free storage and kept the price the same out of respect for our loyalty. USE A COMPANY THAT RESPECTS YOUR BUSINESS. NOT Egnyte!!! Use to love them. Not anymore. Customer service matters! ### 1/5 — Pretty bad developed app *2022-08-11, version 8.12.0* Really bad app. Connection keeps failing ### 1/5 — App bug / error *2022-07-25, version 8.12.0* App gives ‘access forbidden, you are no longer authorised, please log in again’ error, without any log out / log in options anywhere in the app. ### 1/5 — Useless App *2021-07-31, version 8.6* Any time I try to upload files the app takes 10 minutes to prepare then every single file has an upload error. Then I have to go through and do each file manually but the app always crashes in the middle of it and never works again. Then I have to delete it and start all over again. Fix this app and add a mass select for files that fail to upload. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it!! *2026-08-13, version 9.9.1* Makes working anywhere convenient. Took a heavy backpack with folders and laptop off of my back because everything is at my fingertips on my phone when I’m doing site visits. ### 5/5 — Great construction tool *2024-10-17, version 8.33.0* Does everything needed quickly ### 5/5 — Egnyte is awesome on an iPhone *2023-11-27, version 8.24.0* I work for a GC and Egnyte just rocks for finding files on a file server while on a job site. Progress photos, plans, Subcontracts PDFs, etc… ### 5/5 — Egnyte will Delight! *2023-10-01, version 8.23.0* I love this app! It’s a must for a business with multiple people working on the same projects and so much more. ### 5/5 — APP just crashes *2023-09-27, version 8.23.0* Keep going through login and app just crashes. So much for integration across platforms! ### 5/5 — Best in the Business *2023-08-04* As an IT consultant that has been using this system for 12 years, it’s undoubtedly one of the most intuitive and exceptional services we use. One of the last companies with a great tech support that responds quickly and effectively. Our team loves it as does our clients. They’ve been way ahead of the game on configurations, management and features though some have caught up but still not as good. Highly recommended Egnyte for a hybrid cloud file system. ### 5/5 — Professional Agent *2023-03-30, version 8.16.0* I’m just learning this App and I’m loving it so much. It seems to be everything I’ve ever needed. I would recommend it to anyone asking about this type of program. ### 5/5 — Big files *2023-02-10, version 8.14.0* I’ve been using it for sharing very large files with my family. ### 5/5 — Life easier *2022-06-27, version 8.11.1* This app makes my life much easier! ### 5/5 — Love this Cloud! *2021-08-01, version 8.6* I am new to the usage of a cloud account, but all I know is that Egnyte makes it very easy, even for an old guy like me (age 66)! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*