# EGO Connect — user reviews > 109 indexed App Store user reviews of EGO Connect by Chervon Ltd., rated 4.80/5 from 6,468 ratings. - Source: https://appshunter.io/ios/app/ego-connect/id6474987190/reviews - App overview in markdown: https://appshunter.io/ios/app/ego-connect/id6474987190.md - Rating breakdown: 5★ 5,740 · 4★ 573 · 3★ 84 · 2★ 13 · 1★ 58 ## What do users think of EGO Connect? Overall sentiment: negative **Pros** - 👍 Ease of use - 🚀 Informative app - 💡 Useful features **Cons** - 🐛 Lost connectivity with Nexus power station - 🐛 No longer able to monitor battery levels - 🐛 Removed Bluetooth control features **Commonly reported bugs** - Unable to connect to charger - Cannot register riding mower **Most requested features** - Restore Nexus power station connectivity - Bring back battery level monitoring ## Newest reviews (16 of 109) ### 4/5 — Bonne application mais peut être améliorée *2026-08-20* J’aime bien le principe de la lecture d’un code QR pour enregistrer un produit. Cependant, j’ai eu quelques difficultés avec le souffleur à feuilles et le coupe bordure dont le code QR ne fonctionnait pas; j’ai dû saisir le numéro de série manuellement D’autre part, l’app nous permet d’enregistrer la facture de l’appareil. Cependant il n’est pas possible de visualiser plus tard cette facture ou la modifier. Ce serait bien pour ceux qui perdent leurs factures ### 3/5 — Charge timer was added but… *2026-07-21* Have been working with customer service to try and get my app to work correctly. The charge timer is a great add the program. However, it only sometimes works, and as far as I can tell, it’s only been if I have used the mower down the point where the blade shut shuts off. I’m also being asked to look at my runtime information in the app, but there is no place where I can find it even when given instructions by customer service. Not sure what’s going on, because the app is fully updated, and has been kept updated the entire time we’ve owned the mower. **Developer response:** Hi there! Thank you for sharing your experience. We understand how frustrating it can be when features within the app don't perform consistently, especially when you're actively working with customer service to resolve the issue. We appreciate the detailed feedback regarding the charge timer and runtime information, as this helps identify areas where the user experience can be improved. We are always looking for ways to improve our products and support resources, and we'll be sure to share your comments with the appropriate team for review. If you continue to experience issues, please send us a direct message on Facebook, Instagram, LinkedIn, or X, and we'd be happy to take a closer look! ### 4/5 — Almost perfect *2026-07-21* Would give it 5 stars if it just had the option to open up on a favorite machine or to complete the start of the lawn mower upon opening. It is annoying to have to click to a different section, then scroll to my lawn mower, enter it, then tap the key icon just to turn on the mower every time. Other than that it is dependable and works well without ever crashing. ### 5/5 — Product Durability *2026-07-04, version 1.4.0* Very relatable for yard work ### 5/5 — Ego mist fan 👍 *2026-07-02* I got the ego mist fan and this thing is my new favorite ego product. I own several devices and battery’s and while it is on expensive side. Being able to control the fan with my phone and its efficiency is awesome. The app itself is useful as hell for registering products for warranty. Highly recommend ### 5/5 — Great one stop shop for all my EGo products *2026-06-30* Finally a place that I can go to that as all of my EGo products in one convenient location. Registering them was a breeze as well! ### 5/5 — Love EGO products *2026-06-30* I’ve purchased a lawnmower, hedge, trimmer, and string trimmer, and I am very happy with all of my purchases. The ego products are high-quality. The manuals are straightforward, and I’m looking forward to many years of use! Ego came highly recommended from a close friend and trusted contractor. ### 5/5 — Good app *2026-06-28, version 1.4.0* Very user friendly ### 5/5 — Satisfied Customer *2026-06-27, version 1.4.0* Ego brand is hands down the best battery powered equipment on the market. It performs as advertised and always gets the job done. Support is fantastic as well. Thanks Ego! ### 5/5 — Amazed *2026-06-25, version 1.4.0* Last year bought a lawnmower that I was happy the minute I felt EGOs i was very happy. My teenager says the same thing! ### 5/5 — Garden tools *2026-06-11* Love my Ego leaf blower and string trimmer. So little fuss, quiet, and clean. ### 5/5 — Ego is now my only choice. *2026-06-09* I bought my Ego self propelled lawnmower 4 years ago. It has exceeded all my expectations and the original 7.5 amp battery is going strong. It replaced my old Honda self propelled gas mower that was 8 years old. It was an excellent lawn mower. My Ego is better, it packs the leaf bag tighter and cuts better. I now have 5 more Ego garden tools, a 3000 watt generator and a pressure washer on order. I just love the performance and build quality . I did try some of the cheaper lawn tools, not a fan. ### 5/5 — Super *2026-06-07, version 1.4.0* Awesome ### 5/5 — EZ Registration *2026-06-06, version 1.4.0* Very easy to register new equipment with EGO App. Just scan the QR code, and upload your receipt. It was so simple! ### 5/5 — Ego Fan *2026-06-06, version 1.4.0* Super pleased with power and run time. ### 5/5 — Trust me. You'll love it. *2026-06-06, version 1.4.0* Enough said. I have 90% of their products. Love them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed with Ego Connect app. Zero owner support now. *2026-08-11, version 1.4.0* Ego’s iOS app and website support is not operational and I’ve received abysmal “hands are tied”, sorry…sucks to be you, customer support. I own 3 EGO tools, with chargers and batteries. All had been registered successfully using the Ego Connect App/Website. Potential purchasers should know that an Ego tech support rep told me today 8/11/2026 that Ego will no longer offer any further WiFi connectivity or tech support to their battery chargers. This is not a warranty matter, also, I was curtly told. I used to be able to monitor my charge process, battery health and battery history for my ego 10amp hour ego battery health. This was useful info. Now 4 months later, zero support, zero company care. I wish there was a way the Ego owner community could put pressure on the company to invest in continuing existing customer software support. Mower, trimmer, blower, batteries work great. Lack of previously provided operational tech support for their website and iOS app, nothing. Be advised before you buy. ### 1/5 — Disappointed by mandatory Wi-Fi for chargers *2026-07-06* I am very disappointed with the rigid connectivity requirements of the EGO Connect app for battery chargers. The app completely blocks local Bluetooth-only usage and forces users to enter their home Wi-Fi password. It is completely reasonable to want to keep smart devices off a private home network for security and privacy reasons. Forcing internet access just to check a battery status through an app while it would be easy to allow a Bluetooth-only connection is unacceptable. EGO needs to update the app to allow a Bluetooth-only dashboard option. Until then, I am deleting the app. **Developer response:** Hi there! We appreciate you taking the time to review the EGO Connect app. We're sorry to hear the app's connectivity requirements did not meet your expectations. We understand your concerns about privacy and the desire for a Bluetooth-only option, and we appreciate you sharing this feedback. We'll make sure your comments are shared with the appropriate team for consideration. Thank you! ### 1/5 — You’ve got to be kidding *2026-06-20, version 1.4.0* Don’t get me wrong, I just now mowed with my brand new Ego Zero Turn Mower and WOW I love that mower but an app to use with a LAWN MOWER! As I downloaded this app, I was STUNNED that it wants access to EVERY BLUETOOTH DEVICE I own including my CPAP machine and 49 other items. Talk about an invasion of privacy. They want your name, email address and entirely TOO MUCH PERSONAL INFORMATION and if they have a data breach like many other apps have, you’ll be in deep trouble JUST FOR A LAWN MOWER! I ### 1/5 — App starts *2026-06-10, version 1.4.0* But when i log in it tells me i have no network connection.. ### 1/5 — App really has no purpose *2026-05-27, version 1.3.8* Good luck getting any utility out of this application. ### 1/5 — Sux *2026-04-21, version 1.3.8* Don’t waste your money, they got a long way to go! Great if you’re mowing dead dry grass but can’t mow a 1/2 acre yard with 5 batteries!!! Wish I could lower the star rating and get my money back!!!!!!!! ### 1/5 — Accout access *2026-04-07, version 1.3.8* I have had an account for several years and can login online to my account. The app won’t let me login. ### 1/5 — Must use cell data *2026-03-21, version 1.3.8* I removed the app because it required cell data access and would not work without it. ### 1/5 — Nexus power station *2026-02-22, version 1.3.8* No support for nexus power station and most of my other products has mysteriously disappeared from my account. How am I supposed to find my receipts for years ago to re-add my products. ### 1/5 — Product no longer supported *2026-02-06, version 1.3.8* Released a new app, discontinued the old app, now the nexus is no longer supported. ## Most praised reviews (10 highest-rated) ### 5/5 — 20” Chainsaw *2026-08-18, version 1.4.0* Far exceeded my expectations! I will definitely be buying other products ### 5/5 — Great app and products! *2026-08-16, version 1.4.0* My ego collection is growing! I love all my ego products! ### 5/5 — Misting Fan *2026-08-12, version 1.4.0* Ego makes excellent products ### 5/5 — EGO 30” *2026-08-03, version 1.4.0* Wow is an understatement this machine is a cutting beast! The video’s doesn’t do the size justice. And the best part for the size it is amazing light and easy to move. Amazing mower! ### 5/5 — Very simple *2026-07-22, version 1.4.0* Ego app contained all my needs very organized ### 5/5 — Should have bought sooner *2026-07-20, version 1.4.0* Had a pull behind 40 gallon, always breaking and taking way to much time to repair ### 5/5 — I love my ego tools *2026-07-18* I tell anyone who will listen about how great all ego tools are lawnmower, snow overs, Weedwhacker, and I want to get a chainsaw. I love every piece of equipment that I have that you guys make. I even talked a guy who I didn’t even know into getting the most expensive eagle lawnmower great products I’ve never changed ### 5/5 — Happy customer *2026-07-16, version 1.4.0* I love the ego lawnmower. It works very fine. I love it. I won’t buy anything else. ### 5/5 — Misting Fan with Bluetooth 🤯 *2026-07-16* This fan was purchased for the dugout full of sweaty boys, and when I went to register it I discovered I could operate it from my phone?! This is a fantastic fan, with a great misting feature and an app so I can turn it off when the boys leave it on while they are on the field?! Amazing. ### 5/5 — Ease of use *2026-07-05, version 1.4.0* I just got done registering everything battery battery charger and mower. Very easy to set up. Pull it out the box and with the handle I was trying to scan the QR code on the box, but you have to scan the item itself. It’s a real small QR code but once I figured that out, everything was good to go. I was duped by the Lowe’s employee told me that I would get a free battery after five years. After I got home and set everything up. I did some research on the free battery and found out that was a myth, but that’s on Lowe’s not on ego I’ll write another review after I use it a bit. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*