# EGO: Women’s Clothing & Shoes — user reviews > 107 indexed App Store user reviews of EGO by Fashmode Ltd, rated 4.70/5 from 1,005 ratings. - Source: https://appshunter.io/ios/app/ego-womens-clothing-and-shoes/id6451486514/reviews - App overview in markdown: https://appshunter.io/ios/app/ego-womens-clothing-and-shoes/id6451486514.md - Rating breakdown: 5★ 893 · 4★ 41 · 3★ 21 · 2★ 16 · 1★ 34 ## What do users think of EGO? Overall sentiment: negative **Pros** - 💎 Quality clothing - 🛒 Easy to order - 🚚 Fast delivery - 💳 Good customer service **Cons** - 🐛 Glitchy app and website - ⚠️ Shipping issues - 🔍 Difficulty finding regions/locations - 🕰️ Slow performance - 🔒 Poor account management **Commonly reported bugs** - App crashes and freezes - Inability to add items to cart - Login issues and frequent logouts - Shipping and refund problems **Most requested features** - Allow changing location/currency - Improve app stability and responsiveness - Enhance product viewing and browsing experience ## Newest reviews (13 of 107) ### 2/5 — Such a shame *2026-05-22, version 2.1.7* Used to love this store. Their shoe game has fallen off fs. What’s with the fake designer prints & logos? The Mui Mui & LV lookalikes are very tacky. Also why is there only one picture on some of the items? Ya’ll on a budget? How am I meant to decide if I want something when I cant see tops from the back or shoes from the top angle? Very weird. This store used to be good. ### 1/5 — Terrible App *2026-02-27, version 2.1.4* I have purchased from EGO online several times, and the website works fine. However, the app is terrible. When I go to an item, the page is blank. When I try to sort, it says zero items, so I have to give up and use the website instead. I’m sure they must be losing sales because of this. ### 4/5 — AMAZING but.. *2026-02-16, version 2.1.4* I love shopping on EGO because the clothes are actually so cute and the material is really good quality for the price. My orders always come pretty fast too, which I appreciate. But the app definitely needs work. It will say something is “on sale” and the price is literally the same as before, which is confusing. The pictures also don’t load sometimes, and the app glitches a lot while scrolling or checking out. Another thing — we really need customer reviews with pictures and details about the material and fit. That would help so much before buying. Overall, I love the clothes, but the app performance needs serious improvement. ### 1/5 — APP IS TERRIBLE! *2026-02-15, version 2.1.4* I’ve shopped at ego for years now. I love the clothes… however, the app has always been awful to use. For some reason it only shows 50 items from your wishlist, starting with the oldest things you have liked. To find the new items you have saved, you must scroll to the bottom and delete items from the top for the new ones to show!!! Ridiculous. For such a big company, you’d think they would sort the app out but no. Pls fix the app!!! ### 1/5 — Don’t buy *2026-02-09, version 2.1.4* Never received my package. I requested for fast shipping and my package has never been delivered ### 1/5 — Terrible app *2026-02-09, version 2.1.4* Has caused me nothing but stress since I’ve got it, put up with it as there is good clothes but the app is honestly the worst I’ve came across. It has selective amnesia when it comes to buying unlimited next day delivery as I must have bought it about 5 times yet it still says I have never got it. I have made multiple orders yet the app shows me one which is funny because my bank account remembers more. Even made a new account thinking the app just personally hated me but it clearly just hates everyone because that resolved nothing. Use the website this is a piece of piss. ### 1/5 — Terrible quality *2026-01-07, version 2.1.3* Wouldn’t recommend spending your money here clothes are shockingly poor. App is also frustrating always times out and reloads to the top. ### 1/5 — Ego *2026-01-04, version 2.1.3* I got refunded for an item that i ordered and i neeeded it badly ### 1/5 — Terrible site *2025-12-30, version 2.1.3* I’ve had problems with this site so many times. Between the next day delivery very rarely works they offer to refund but never do plus I can’t log into my account on the app anymore. What a load of rubbish ### 1/5 — Poor quality dupes and broken app *2025-11-17, version 2.1.3* Bought a track set that I didn’t even realise was a dupe until recently. Inner thigh area had already bobbled up in one wear (5 hours🥴). Plus; now even with the 500 updates I’ve done within the last few days; when you add items to your basket, your basket still displays empty. Make it make sense man Can I also add- £4 for standard delivery?? In Keir stammers climate four pound?? ### 1/5 — App and unlimited delivery not working *2025-11-09, version 2.1.2* I purchased an item through the app, all worked fine initially, item was delivered next day as I subscribed to the “unlimited next day delivery” service which cost me £9.99. Since then, the app simply won’t let me log in, says wrong user name or password. Tried resetting numerous times, still won’t let me in. The website, on the other hand, allows me to log in so I deleted the app altogether. However, when I tried to order for the second time, my unlimited delivery service no longer worked. It tries to charge me the full amount for next day delivery despite me having an active subscription. There are just so many glitches, it has put me off using it and i can’t be bothered with this place now. ### 1/5 — Thievingnjouvv *2025-11-02, version 2.1.1* Is it just me or the app doesn’t work l, I use an iPhone 14 Pro Max ### 1/5 — DOESNT WORK *2025-11-01, version 2.1.1* F EGO, WEBSITE AND APP DOESNT WORK DONT BOTHER ## Most critical reviews (10 lowest-rated) ### 1/5 — Logging me out the app *2026-08-22, version 2.2.0* It logged me out the app a day after I ordered something so I can’t check the basket or anything I have now tried to reset the password but again the link on my email doesn’t work it’s extremely sketchy and I can’t track anything that I have bought. ### 1/5 — App is broken ??? *2026-08-19, version 2.2.0* Searching for clothes is fine …BUT when I want to add it to my basket the basket shows empty ??? I hope I’m not the only one struggling with this the only thing the app will let me do is add it to the wish list😬 ### 1/5 — Awful customer service *2026-08-10, version 2.1.9* I wanted to return something and they have stated that I have to pay and charge and handling fee? Will never buy from here again, quality of clothes are dreadful as well and feels like cheap rubbish ### 1/5 — Review *2026-06-29, version 2.1.9* Everything I’ve bought from here lately is an awful fit and the material is so cheap ### 1/5 — Worst company & app ever *2026-06-05, version 2.1.8* App does not work, does not display categories properly and basket always shows empty. Next day delivery NEVER comes on time, clothing quality is horrible, customer service attitude is dismissive and rude ### 1/5 — The app never works *2026-05-11, version 2.1.7* Just updated the app and it’s still riddled with bugs. Can never favourite any items ### 1/5 — SCAM *2026-05-09, version 2.1.7* I tried to purchase clothes on this site and use Apple Pay as my payment. The app took money from my account but never gave me an order confirmation nor did the items ever leave my cart and the app said error in processing payment. I’m currently trying to dispute this now. This company and this app is either severely flawed or a SCAM ### 1/5 — don’t order from here! *2026-04-28, version 2.1.6* I’ve purchased a corset top and a matching skirt and top set but it’s not arrived and it’s saying it’s been delivered, I’ve also paid for next day delivery and it’s definitely not came I’ve email them and they’ve said it’s been delivered but it had not ### 1/5 — Website *2026-04-18, version 2.1.6* This website is horrible everytime I add an item to my cart it never shows but says it there . I can’t purchase anything ### 1/5 — App doesn’t work *2026-03-01, version 2.1.4* The app does not show any of the clothes or items. I have checked back for several days, and there is no update for the app outstanding. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-04-04, version 2.1.5* Nice outfits for great price so happy ### 5/5 — FAB *2026-03-27, version 2.1.5* Loso ### 5/5 — Postage *2026-03-15, version 2.1.5* I love EGO but I have paying postage especially when I spend a lot, but quality usually good I still will return and buy from them ### 5/5 — Loving Ego *2026-01-13, version 2.1.3* I am always pleased with the items i order from Ego. Thank you 🥰❤️ ### 5/5 — Great *2026-01-11, version 2.1.3* Great options and amazing delivery ### 5/5 — Beautiful *2025-12-15, version 2.1.3* Nice ### 5/5 — Clothes *2025-11-05, version 2.1.1* My first time ordering, very excited to receive my order. Website does seem to glitch a little, my items in my cart were deleted 3 times and everytime I went to purchase it would delete all my items. But we ordered & waiting on shipment! ### 5/5 — The service *2025-09-22, version 2.0.9* There is so many option of delivery I’m excited for my delivery and it’s not too long. ### 5/5 — ego *2025-08-10, version 2.0.7* cheap ### 5/5 — 5 stars *2025-07-20, version 2.0.7* Ego as a fashion shop it’s self always outdoes itself along with the ego app always willing to give offers n codes and has the best style of all types of clothes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*