# 醫健通eHealth — user reviews > 62 indexed App Store user reviews of 醫健通eHealth by eHR Office, Health Bureau, HKSARG, rated 3.20/5 from 44 ratings. - Source: https://appshunter.io/ios/app/ehealth/id1514742468/reviews - App overview in markdown: https://appshunter.io/ios/app/ehealth/id1514742468.md - Rating breakdown: 5★ 16 · 4★ 8 · 3★ 3 · 2★ 2 · 1★ 15 ## Newest reviews (17 of 62) ### 3/5 — Update Not Available *2026-08-14, version 26.07.01* Apps requires you to update, but there is no update available on IOS App Store. ### 2/5 — Unfit for purpose *2026-07-13, version 26.06.01* Takes forever to load; can never book an appointment ### 3/5 — Adding reminder failed *2025-04-01, version 2.3.59* Please fix the function in adding the appointment reminder to calendar, fail since last iOS update, still not working on 18.4. ### 4/5 — Appreciation *2025-01-07* Very useful & efficient ### 2/5 — 經常打唔開 *2024-12-04* 一個打開唔到嘅方便程式 仲要睇拒心情！ ### 4/5 — Health Management *2024-03-11, version 2.3.35* There is a 7 days reminder function, but I tried many time, it always come back with ‘Tuen on failed’? ### 1/5 — As expected *2023-12-20, version 2.3.31* Difficult to register, cannot load and keep redirecting. ### 3/5 — 不能儲存輸入的資料 *2023-09-22* 體重、身高、腰圍 ### 1/5 — It doesn’t work! Keep loading forever!! *2023-09-18, version 2.3.28* Rubbish!! ### 2/5 — Keep asking me to update *2023-08-29, version 2.3.28* Keep asking me to update the App and can’t get into the App ### 1/5 — App updated fail *2023-08-28, version 2.3.28* Just same problem as comment! Didn’t open the app now ### 1/5 — Can’t Open *2023-06-22, version 2.3.23* Can’t even open the app, keep on loading and spinning, can’t go into the app. Not the first time this happen😕 ### 4/5 — Not yet support iPhone 13 *2023-05-18, version 2.3.22* Still not yet support iPhone13 as the top bar is not optimized yet ### 1/5 — Does not have landscape mode *2023-03-20* Does not have landscape mode ### 1/5 — 垃圾app *2023-02-01* 垃圾app ### 1/5 — Having network requests failed when showing vaccine pass *2022-10-29, version 2.3.15* The app showing network problems when trying to show the vaccine pass. Seems it is trying to have some extra network requests ### 1/5 — It was nice but the latest update… *2022-08-06, version 2.3.10* It was nice but the latest update…ruins the entire ux by enforcing a server check during startup. And this leads to inconvenience that i cannot even check my offline records when there are network outage esp i store my covid vaccine in ehealth app as a replacement of paper cert. Please be considered to your users ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t load *2026-08-01, version 26.07.01* I re-downloaded the app after a long time. I waited for ten minutes and it is still in loading page. My phone connection is fine but the app just won’t bring me to the front page. I tried restarting and it’s still the same. ### 1/5 — No updates! *2026-03-27, version 2.3.88* Cannot use without update ### 1/5 — Can someone fix this app *2026-01-30, version 2.3.85* The app is not working on iPhone after log on. Can someone please look into it and fix? ### 1/5 — After update it got stuck after logging in *2026-01-27, version 2.3.85* It keeps ever loading ### 1/5 — App Integration ? *2025-11-10, version 2.3.78* User have to manually select which data to record. Did developer test this so called “App Integration”？ There are thousands of data that user have to scroll down in order to select which data to record. ### 1/5 — eHealth records not found *2025-10-15, version 2.3.76* My son’s appointments past and upcoming, vaccines and investigations records not updated properly or not found. My linked family members details are somehow can be found. Don’t know what’s going on. ### 1/5 — Malfunction *2025-08-06, version 2.3.67* Totally cant load the app after install… whats going on! Please fix it ### 1/5 — Unable to load the Apps under iOS 18 *2025-06-24, version 2.3.62* After click the Apps, it’s looping for long time and still fail to open under iOS 18. Please check ### 1/5 — Unable to complete registration *2024-11-25* Can’t complete registration because of identity authentication issue with the app ### 1/5 — Not working *2024-10-06, version 2.3.49* The apps keeps loading on the first page showing the number of 75. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2024-10-20, version 2.3.50* Very good service ### 5/5 — Why can’t update *2023-05-03, version 2.3.22* Ask me to update the App but no such icon for update just open. When go back to App. still ask me update and can’t go inside the app. ### 5/5 — Real good app *2022-12-12, version 2.3.17* Very well done. Can see all my vaccination record. ### 5/5 — A Must To Have *2022-05-11, version 2.3.2* The App consolidates all my health records for reference by my doctors. It saves me from remembering details of my medical history. Great help ### 5/5 — Great *2022-04-17, version 2.3.0* Easy to use, showing all the past record, and future appointment. Really surprised —- a great app! ### 5/5 — very user friendly *2021-10-03, version 2.0.4* It is a very health app to help HK people to get to the right info and also help protect HK from COVID-19 ### 5/5 — Medical experience *2021-08-14, version 2.0.0* User friendly and convenient to share my info with doctors to improve my medical consultation and medical appointment ### 5/5 — Great concept and extremely helpful to the elderly *2021-08-07, version 2.0.0* Easy to use and great for sharing data with doctors ### 5/5 — ehealth *2021-05-10, version 1.1.0* It is very useful. Specifically for kids. Thank you kh gov 🙏 ### 5/5 — Cant open on iPhone 12 Pro Max under iOS 14.4 *2021-02-25, version 1.0.7* Cant load app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*