# EHTERAZ — user reviews > 176 indexed App Store user reviews of EHTERAZ by Ministry of Interior, rated 3.24/5 from 2,695 ratings. - Source: https://appshunter.io/ios/app/ehteraz/id1507150431/reviews - App overview in markdown: https://appshunter.io/ios/app/ehteraz/id1507150431.md - Rating breakdown: 5★ 1,262 · 4★ 200 · 3★ 142 · 2★ 118 · 1★ 973 ## What do users think of EHTERAZ? Overall sentiment: negative **Pros** - 🚀 Preregistration required - 👍 Helpful for the community **Cons** - 🐛 App not working - 🐛 Registration issues - 🐛 Crashes and freezes - 🐛 Unreliable status updates - 🔋 High battery consumption - 🔒 Privacy concerns - 👎 Poor customer support **Commonly reported bugs** - Fails to register user information - Excessive login requirements - Incompatible with some devices - Delayed status updates **Most requested features** - Add family member profiles - Improve notification alerts - Provide interactive map - Support older iOS versions ## Newest reviews (19 of 176) ### 1/5 — Awful App *2022-10-15, version 8.0.1* Poor developed app ### 1/5 — Piss poor app *2022-10-14, version 8.0.1* Terrible app design unable to get past registration page as app freezes have deleted and downloaded multiple time. ### 1/5 — The app does not move past the start screen *2022-10-02, version 8.0.1* After entering all personal & passport details, the app refuses to move past this point & we get the circle of death. We need this fix & addressed prior to Qatar 2022 arrival as it is required for access to all facilities whilst on the ground ### 1/5 — Horribly designed app *2022-09-07, version 8.0.1* I downloaded the app earlier today. After over twenty tries, I am still not getting past the registration step. Baffled as to how an app that is required to be downloaded and on for the entirety of a trip in Qatar can be so faulty. ### 1/5 — App not working *2022-08-20, version 8.0* The app is not letting me create a profile - just keeps loading when I input the information ### 1/5 — Awful *2022-08-15, version 8.0* Just awful ### 1/5 — Can’t even register *2022-08-06, version 8.0* The app just hangs on the registration screen after entering passport details. ### 1/5 — Horrible app *2022-08-06, version 8.0* I’ve been trying to register with the app for 10 hours and have been unsuccessful. ### 1/5 — Unresponsive crashing app *2022-07-09* If it works, it works. Most of the times, it has not worked for me in the last 3 days. Trying to get my information in for my upcoming trip and the app is just stuck. Uninstalling and reinstalling does not work. It’s frozen screen with a message please make sure your Bluetooth is turned on which btw is on. Surprised with all the resources at their disposal the team responsible for developing it perhaps would have done a better job. SMH ### 1/5 — App issues *2022-06-07* Installed the app, and during registration the application behave strange, upon filling the boxes, one by one, during third box (I’m from outside Qatar) all the information goes beyond the screen and even when you try to scroll down to complete the process the window keeps go up beyond the screen and no way to finish the process, tried with hot line but no success and no app support to report the problem properly!! Thus one star!! ### 1/5 — Mr P *2022-06-05, version 8.0* One of the worst apps the helplines don’t work the app itself is slow and often non responsive Iv been stuck trying to register for over 2 hours with no improvement ### 1/5 — Exceeding number of activation *2022-05-28, version 8.0* first golden frame disappears with both the doses and booster of covid vaccine, while trying to login again, it shows exceeding number of activation. one can not go outside without green Ehteraz, many people facing the same issue facing many people, kindly fix it asap. ### 1/5 — Not working *2022-05-28, version 8.0* This app doesn't work! ### 1/5 — Ehteraz *2022-05-23, version 8.0* The app doesnt work at all!!! Since week ago.. we contact the hot line they said there is an issue.. and we cant move without it! ### 1/5 — Very poor technical support *2022-05-19, version 8.0* I tried hard to re-register again each I type the information requested the screen slide up and disappear and cannot push the “register” to proceed as it disappears It is really a nightmare ### 2/5 — والله البرنامج فيه مشاكل واجد *2022-05-12, version 7.9* والله نجمتين هاي على الي شغالين ف الاتصالات على 109 فنانين اما البرنامج اسمحلي ### 1/5 — App isn’t signing in *2022-05-11, version 7.9* I am trying to sign into my ehteraz app but it’s not working since last night. It says exceeded limit reached call 109. When I called them they said it’s technical issue. So if it’s technical issue thn why still app is not working? I have travel and really need it. ### 1/5 — Does not work iOS 15.5 *2022-05-10, version 7.9* If a country wants to welcome people for the World Cup, they want to make sure the app works or have an alternative for foreigners. ### 1/5 — Registration issue *2022-05-10, version 7.9* It was working before without any problem. But now I am installing in my new phone it’s showing “exceed number of activation call 109” since last 5 days. Whenever I am calling to that number representative said “technical issues it will solved very soon” but it has been 1 week almost, situation as it is. I don’t what to do? ## Most critical reviews (10 lowest-rated) ### 1/5 — This app not working *2023-06-19, version 8.05* Why you create this system when you can’t handle this . This system give so much trouble for traveler. I have to cancel my flight because of this stupid system. ### 1/5 — App is broken *2023-01-26, version 8.03* Accidentally uninstalled the app and its not letting me sign in again since with error "ID card details not verified". Called 109 many times to no avail. Kindly fix it. ### 1/5 — Did nothing *2022-12-27, version 8.03* Nothing would load past the first screen. App seems very broken ### 1/5 — App not working *2022-11-17, version 8.02* Have been trying to log in for hours both in app and website, not taking QID in web and not doing anything on app????? I am under the impression that this is something we must have??? ### 1/5 — This app doesn’t work. Can’t register *2022-11-05, version 8.0.1* Can’t register ### 1/5 — App doesn’t work *2022-11-01, version 8.0.1* Please update the app. It doesn’t work. Won’t go past the registration screen. ### 1/5 — it’s not working, been loading FOREVER *2022-10-28, version 8.0.1* Fifa is in less than a month and your app is still not working. Are you expecting everyone to use your app and its required to enter your country when it actually doesn’t work?!!! millions of people are coming to qatar, what are you expecting them to do?! please fix this, it’s a big issue thats been for almost year of not more. what a shame!!!! ### 1/5 — Keeps spinning on registration *2022-10-28, version 8.0.1* Entered a US phone number and the app keeps spinning. Never gets an OTP. Given this app is required to enter Qatar basic registration feature isn’t working. ### 1/5 — Dreadful !!! *2022-10-22, version 8.0.1* Doesn’t work.. who ever built this should be ashamed ### 1/5 — Impossible to register *2022-10-16, version 8.0.1* I've been trying to register as visitor for more than a month and no success. It's simply impossible to get through the first page. The data is correct, the problem is the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Preregister *2022-06-07, version 8.0* If you’ll be visiting Qatar you definitely need this app to go anywhere. You need to do the preregistration part (submitting vaccination records) before you try to login. Otherwise it will just look like it’s never sending you the text verification code. ### 5/5 — Third Shot *2021-11-01* View compatibility is not working well as the third shot doesn’t all show, only the top part of the date shows, the rest is hidden and you can’t pull the screen up. I’m using iPhone 12 Pro Max ### 5/5 — Wonderful App *2021-06-03, version 7.0* This app is so great because I can use it to go wherever I want. Thank good no crashes..✨ ### 5/5 — Person’s profile to include photo *2021-06-02, version 7.0* It would be good to consider a photo of the person in the app ### 5/5 — Re-Install the app after updating *2021-06-02, version 7.0* For anyone having issues with the HC not showing up or any bugs. After you’ve updated the app just delete it and download it again. This will do a fresh install and fix any issues you have. Hope this helps. ### 5/5 — Develop the app *2021-03-27, version 6.4* Dear sir, I would like to thank you for this app its help the community to avoid the Covid-19 I suggest to can develop this app to works with Apple Watch if it suit Once again thanks a lot for supporting the community ### 5/5 — Error please try again *2020-10-23* Last one week using this apps, but today evening stop apps then showing ‘Error please try again’ actually I’m here in Quarantine with out apps I can’t go outside also, so I want immediately close this issues as soon as possible, I’m waiting positive responses ,Thanks Shihab ### 5/5 — Come on... *2020-06-26* You sit here talking about how you will download this app when it’s better or restricts your privacy less. You know it’s the law to download this, it’s not a terrible app even though the UI is a little dated. And I mean come on, what scandalous things do you think the government of a relatively small Arab country is going to do with your information? ### 5/5 — Working good but.. *2020-06-26* The app is great but only we need to improve one thing, when we receive a notification that there is an Infected person near, there should be something to let him know that everyone around him can identify him, that will make him leave the area. التطبيق رائع ولكننا فقط بحاجة إلى تحسين شيء واحد ، عندما نتلقى إشعارًا بوجود شخص مصاب بقريب مننا، يجب أن يكون هناك شيء لإعلامه بأن كل شخص حوله يمكنه التعرف عليه ، مما سيجعله يغادر المنطقة. ### 5/5 — My sister phone is iPhone 6 *2020-06-17, version 5.0* My sister phone is iPhone 6 and it’s not working she can’t even download the app :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*