# EI Bank > Mobile banking app for account management, payments, and fund transfers. (iPhone/iPad app by Emirates Islamic Bank P.J.S.C.) - Source: https://appshunter.io/ios/app/ei-bank/id516976912 (this page in markdown: same URL + `.md`) - Developer: [Emirates Islamic Bank P.J.S.C](https://appshunter.io/developer/516976915) - Category: Finance - Price: Free - Rating: 4.39/5 from 4,150 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 10.3 · 196 MB - Languages: Arabic, English - Released: 2012-04-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ei-bank/id516976912/reviews.md ## What is EI Bank? Emirates Islamic (EI) Mobile Banking App offers customers banking services from their mobile devices with Arabic and English support. Banking has never been this easy. With the Emirates Islamic Mobile Banking App, users can check their Account & Card details, make payments for a range of services, and make fund transfers domestically and internationally, anywhere, anytime. Key features include: - Check your Account for: · Account Details. · Account Statement. · Portfolio Summary. · Card Statement. · Investment Term Deposit Statement. - Make payments for: · Utilities (DEWA, SEWA, FEWA, AADC, ADDC). · Salik. · NOL. · Telecommunications (Etisalat, Du). · Credit Cards. · RTA fines. · Emaar. · FlyDubai. - Transfer funds. · Between own accounts with Emirates Islamic . · To other Emirates Islamic accounts . · To other domestic and international banks. · QuickRemit 60-second transfers to India . - Instantly open new Savings/Current/Investment Term Deposit Accounts. - ATM and Branch locator, with capability to issue Branch Queuing ticket from the Mobile App. All registered trademarks are the property of Emirates Islamic Bank. "Continued use of GPS running in the background can dramatically decrease battery life." ## Key features - Account details and statements - Bill payments (utilities, telecom, etc.) - Domestic and international fund transfers - QuickRemit 60-second transfers to India - Open new accounts - ATM and branch locator - Branch queuing ticket issuance ## What do users think of EI Bank? Overall sentiment: neutral **Pros** - 👍 User-friendly - 🚀 Great options available - 😊 Enjoyable to use - 💡 Excellent implementation - 👍 Clear and understandable design - 👍 Comprehensive and informative - 👍 Smooth and available features **Cons** - 🐛 Face ID not working - 🐛 Frequent log-outs - 🐛 Slow performance - 🐛 Crashes and compatibility issues - 🐛 Unreliable and limited functionality - 🐛 Complicated and inconvenient - 🐛 Discrepancies in account information **Commonly reported bugs** - Login issues with password and Face ID - Activation problems with Smart Pass - Incorrect email for password reset - Stuck on white screen after update **Most requested features** - Add debit card application option - Improve beneficiary addition process - Enhance international money transfer capabilities - Implement credit card payment plans - Optimize search for other bank accounts ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/ei-bank/id516976912/reviews.md ### 5/5 — Great *2023-09-19* User-friendly, great options available, I really enjoy using this app. ### 1/5 — I lost my credit cards control *2023-08-11* While compulsive upgrading without proper home work … example is your up gradation to new version by which l cant see my credit cards any more … no 2 months making complaints without getting solution. ### 2/5 — App upgrad *2023-03-24* This app need to review by the developer and take the users feedback and try to update it as the customer’s needs. The face ID was working fine but not stopped working and I need to fill the password each time. Please try to check other banks apps (ENBD at least) I feel am using 1995 version from an app graphics!! ### 2/5 — Face ID and add beneficiaries *2023-02-27* In the update and previous update also, face id removed. It was working before but since the previous version it is not working. Also for adding beneficiaries, it is not logical and not practical if I add new beneficiary to wait 24 hours until it is allowed to transfer. I never saw this obstacle in any bank. ### 3/5 — Good App *2023-02-26* This app is good, no major issues. The reason I gave 3 stars is the app is with Emirates Islamic Bank, so I do not know if the limitations are caused by the app developer or the bank itself. I have only used the app for about 2 months, but ADCB app and bank was by far easier to use and a better design layout ### 1/5 — Juan Ecbiveste *2023-02-19* Just opened account few days ago. Now mobile app opens for few seconds and shuts off. Tried going online on computer and cannot do anything as it requires some kind of tokens to access or do anything and advises to get tokens from mobile app…. This app is a mess. ### 3/5 — Face ID is no longer working *2022-12-03, version 5.0.1* Please repair it . ### 3/5 — Update require *2022-11-25, version 5.0.1* Face ID is not working since week. Maintenance or update require. ### 1/5 — Very Angry *2022-10-05, version 5.0.1* Your application is the worst bank app I ever used It took me 3 days just to reactivate after changing my Mobile ### 1/5 — Unreliable and limited *2022-09-27, version 5.0.1* Emirates Islamic I-banking app is somewhat a representation of the staff ( unreliable and uninterested towards its customers) the owners of the bank should seriously conduct and unbiased audit. As for app is one of the worst that I’ve come across. Funds when transferred are lost without any trace. Transactions are credited and then debited without any reason. The system is slow and limited. I am pretty sure that they can’t do any better cause they don’t what to. **Developer response:** We regret the inconvenience caused and would like to assist you, kindly share your contact details on the following email address, and we will contact you shortly. Apps@emiratesislamic.ae ## Frequently asked questions about EI Bank ### What can I do with the EI Bank mobile app? The EI Bank mobile app allows you to manage your banking services from your mobile device. You can check your account and card details, view statements, make payments for a wide range of services like utilities and telecommunications, and transfer funds domestically and internationally. You can also open new accounts and locate ATMs and branches. ### How do I transfer funds using the app? The app supports various fund transfer options. You can transfer funds between your own Emirates Islamic accounts, to other Emirates Islamic accounts, or to other domestic and international banks. It also features QuickRemit for 60-second transfers to India. ### Is there a cost to use the EI Bank mobile app? Based on the provided information, the EI Bank mobile app is free to use. There are no mentions of subscription fees or in-app purchases for core banking functionalities. ### What services can I pay for through the app? You can make payments for numerous services, including utilities like DEWA, SEWA, FEWA, AADC, and ADDC. Other payable services include Salik, NOL, telecommunications (Etisalat, Du), credit cards, RTA fines, and Emaar. It also facilitates FlyDubai payments. ### Can I open new accounts with the app? Yes, the app allows you to instantly open new Savings, Current, or Investment Term Deposit accounts. This provides a convenient way to start new banking products without visiting a branch. ## Version history (last 5 releases) ### 5.0.6 — 2023-12-15 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 5.0.5 — 2023-07-12 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 5.0.4 — 2023-05-10 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 5.0.3 — 2023-02-25 We are constantly working on improving our app based on your valuable feedback. This version contains minor bug fixes to enhance your experience. ### 5.0.2 — 2023-01-26 We are constantly working on improving our app based on your valuable feedback. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*