# EI + — Emirates Islamic

> Mobile banking application for enhanced financial management. (iPhone/iPad app by Emirates Islamic Bank P.J.S.C.)

- Source: https://appshunter.io/ios/app/ei-plus/id1499264261 (this page in markdown: same URL + `.md`)
- Developer: [Emirates Islamic Bank P.J.S.C](https://appshunter.io/developer/516976915)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 4,546 App Store ratings · 239 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 677 MB
- Languages: American English
- Released: 2022-04-18
- Data updated: 2026-08-31
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/ei-plus/id1499264261/reviews.md

## What is EI +?

Emirates Islamic's newest mobile banking offering brings the latest in technology, and enhanced user experience to our existing and new clients.

## Key features

- Advanced technology integration
- Enhanced user experience
- Manage finances on the go
- For existing and new clients

## What do users think of EI +?

Overall sentiment: negative

**Pros**

- 🚀 Excellent
- 🚀 Easy to use
- 🚀 Secure and easy access
- 🚀 Impressive UI/UX and features
- 🚀 Instant transfer to mobile
- 🚀 Easy access and easy to use
- 🚀 Secured and easy banking
- 🚀 Recommended
- 🚀 Easy app and safe way for banking
- 🚀 Great app
- 🚀 Easy access and easy to use
- 🚀 Excellent service
- 🚀 Excellent app and very easy to navigate
- 🚀 Amazing improvement
- 🚀 Excellent bank with great efficiency and customer service

**Cons**

- 🐛 Doesn't work, app crashes
- 🐛 Impossible to reach customer support
- 🐛 Unfriendly app, confusing, and not user-friendly
- 🐛 Terrible app, doesn't function properly
- 🐛 Complicated to use, not user-friendly
- 🐛 Slow and not user-friendly
- 🐛 Useless app, outdated system
- 🐛 Complicated and difficult to use
- 🐛 Can't login, not eligible to use
- 🐛 App crashes, slow response, issues with face detection
- 🐛 Bugs, glitches, and issues with the new app

**Commonly reported bugs**

- Credit card balance and transactions not updating
- Can't access credit card details
- Lost all beneficiary accounts and historical data
- Unable to transfer money, international transfers not working
- Forced to re-enter all account details and beneficiaries

**Most requested features**

- Increase credit card limit
- Provide a link to relationship manager
- Add more communication options
- Improve customer service and response time
- Restore old app features and functionality

## Recent user reviews (10 of 239)

All indexed reviews: https://appshunter.io/ios/app/ei-plus/id1499264261/reviews.md

### 1/5 — Bad Customer Service

*2026-08-29, version 26.8.10*

No option to raise complaints

### 1/5 — Card

*2026-08-28, version 26.8.10*

If the card is blocked, it is disappeared from the app and we cannot contact the customer service

### 2/5 — Not simple

*2026-08-08, version 16.20.1*

App is not user friendly

### 5/5 — Good service

*2026-07-31, version 16.20.1*

Good service

### 5/5 — Others Card shows in my app related to my son where his account already separate from my account

*2026-07-16, version 16.19.3*

Every time I have an IT issues technical and no body know why or want to take action .. just I would thanks customer care and my account manager for there follow up

### 5/5 — Customer care

*2026-07-15, version 16.19.3*

More than 5 years get brilliant service from Lovely EIB

### 5/5 — The Best online banking services in the UAE

*2026-06-28, version 16.19.0*

This is The Best online banking mobile app in the UAE by far.
With simple and easy navigation throughout the services.

### 5/5 — Good app almost perfect

*2026-06-27, version 16.19.0*

Keep up the good work

### 5/5 — Payments

*2026-06-26, version 16.18.0*

Easy

### 4/5 — Issue

*2026-06-22, version 16.18.0*

Today , i faced issue in the supermarket because i couldn’t able to use my card ,reason for “expired of the record of Emirates ID” from the bank , which was not informed totally and i had to call service and make a phone call to fix the issue for more than 25 minutes call. And we found out the reason at last . Not totally acceptable . Why there’s no informations about expired of ID record ?!!!!!! 
You just wasted my time

## Frequently asked questions about EI +

### What does this mobile banking app do?

This mobile banking application provides clients with access to the latest technology for managing their finances. It aims to offer an enhanced user experience for both new and existing customers.

### What are the key features of this app?

The app integrates advanced technology and offers an enhanced user experience. It is designed for both existing and new clients to manage their finances conveniently.

### Is this app free to download?

The provided information indicates the app has ads, suggesting it is likely free to download and use, with revenue generated through advertisements.

### What devices is this app compatible with?

While specific compatibility details are not provided, mobile banking applications are typically designed for both iOS and Android smartphones and tablets.

### Who is this app intended for?

This app is intended for existing and new clients of Emirates Islamic who are seeking a modern and technologically advanced mobile banking solution to manage their accounts.

## Version history (last 5 releases)

### 26.8.10 — 2026-08-27

This update includes performance improvements, enhanced stability and bug fixes to make your banking experience smoother, faster, and more reliable.

Update to the latest version to enjoy these enhancements and access all features seamlessly.

Thank you for banking with Emirates Islamic.

### 26.8.2 — 2026-08-17

This version brings,

New Teal-themed app design - Enjoy our modern new Teal-themed interface designed for a cleaner and more intuitive experience.
Dark Mode support - Switch to Dark Mode for a more comfortable and personalized viewing experience.
Revamped Pay & Transfer dashboard - Manage your payments and transfers more easily with our redesigned dashboard and improved navigation.
Real-time Application Tracking - Track your service requests and applications in real time and stay updated every step of the way.

Update to the latest version to enjoy these enhancements and access all features seamlessly.
Thank you for banking with Emirates Islamic.

### 16.20.1 — 2026-07-28

This update includes performance improvements, enhanced stability and bug fixes to make your banking experience smoother, faster, and more reliable.

Update to the latest version to enjoy these enhancements and access all features seamlessly.

Thank you for banking with Emirates Islamic.

### 16.20.0 — 2026-07-22

This update includes performance improvements, enhanced stability and bug fixes to make your banking experience smoother, faster, and more reliable.

Update to the latest version to enjoy these enhancements and access all features seamlessly.

Thank you for banking with Emirates Islamic.

### 16.19.3 — 2026-07-10

This update includes performance improvements, enhanced stability and bug fixes to make your banking experience smoother, faster, and more reliable.

Update to the latest version to enjoy these enhancements and access all features seamlessly.

Thank you for banking with Emirates Islamic.

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## More apps by Emirates Islamic Bank P.J.S.C

- [EI Bank](https://appshunter.io/ios/app/ei-bank/id516976912)
- [EIFB Mobile](https://appshunter.io/ios/app/eifb-mobile/id1124595619)
- [EI Rewards](https://appshunter.io/ios/app/ei-rewards/id1304999916)
- [EI Business](https://appshunter.io/ios/app/ei-business/id6762098534)

All apps by Emirates Islamic Bank P.J.S.C: https://appshunter.io/developer/516976915

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*