# eight Telecom — user reviews > 42 indexed App Store user reviews of eight Telecom by Eight Telecom PTE. LTD., rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/eight-telecom/id6737943815/reviews - App overview in markdown: https://appshunter.io/ios/app/eight-telecom/id6737943815.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (10 of 42) ### 2/5 — App does not load *2025-11-14, version 1.7.42* App currently is showing blank screen. Not responsive dunno what happened ### 2/5 — Line quality *2025-08-19, version 1.7.42* Very bad line quality, it’s appear to have coverage everywhere, but when come to quality, it’s not stable and Keep have network issue when continuos streaming. Need to chg asap. ### 2/5 — Data viewing *2025-07-04, version 1.7.42* Please update the app on the data viewing part. It is not viable to calculate how much data we use in total ### 3/5 — AJ *2025-04-30, version 1.6.37* No option to use Face ID for log in so have to login with OTP again and again ### 3/5 — Troublesome constant logins *2025-04-30, version 1.6.37* I wonder why this app needs to login every time I load it when I didn't even logout. It's the most troublesome telco app l came across. Can you do something about it? ### 2/5 — Data *2025-03-27, version 1.5.33* Data is good but can’t stack data and must wait month end until can use 😒 ### 2/5 — Terrible must SMS login every time!!!! *2025-03-25, version 1.5.33* Troublesome! Eight no improvement. Feedback and take how many months already still no progress !!!! ### 3/5 — needs improvement *2025-03-15, version 1.4.32* 2 things: - get a "remember me" option on the login screen or let me stay logged in so i dont have to enter my mobile number and wait for OTP every. single. time. - please show data usage in a graph chart format, according to each month. Please read the reviews and make the app better. im a new subscriber here and wish to see Eight get better, thanks. ### 1/5 — Same as web based no options to see multiple phone lines *2025-03-02, version 1.4.32* Can you at least have the options to list all the phone numbers registered under the same account/email? It’s troublesome to having to login based on the phone number as one may have more than 1 line ? ### 1/5 — No use of app *2025-02-14, version 1.0.20* I can just login via OTP in the website instead of downloading this app and wasting storage. Would like to know if any improvement would be made, and when. ## Most critical reviews (10 lowest-rated) ### 1/5 — App login still requires OTP *2025-09-03, version 1.7.42* No major issues with the actual mobile service and connectivity. The 1 star is for the app which still requires SMS sent OTP to login. This is no different from using the website, so there is no point. Make an app which allows seamless login from the device without the SMS OTP. ### 1/5 — Lousy connection *2025-08-08, version 1.7.42* Always no reception and forever shows “reconnecting” at every part of Singapore. Please do something about it!!!! It was fine when i first signed up but now i see that it’s not just me, but everyone’s complaining that the signal is BAD, yet Eight has the audacity to tell everyone that based on their network team, coverage is healthy with no reported issues. Like hello? So many people complaining so how can it be coverage healthy and no reported issues??? Seriously stop coming up with so many promotions when you can’t even tackle the connection issues. Existing users will eventually leave once they finish using their credits if such problem still exist. Consumers are not stupid. ### 1/5 — Unable to work in iPhone *2025-08-06, version 1.7.42* Downloaded the Eight app in iPhone 12, when open, shows unable to load the page, error ### 1/5 — Don’t subscribe to Eight !! *2025-07-26, version 1.7.42* I have been using Eight for a few months. Since Day 1, my package is inclusive of 018 IDD calls but until now I am still deprive from using this service. In my recent trip to China for last 2 weeks, I have difficulty connecting Starhub’s roaming partner, China Mobile and I am very surprise my data was depleted very fast. But my ZYM mobile is working fine and seamless. I am carrying ZYM SIM card and Eight e-SIM to China together at the same time. ### 1/5 — OTP Login Everytime *2025-06-20, version 1.7.42* Hello? ### 1/5 — Stupid Apps Log Off Automatically. *2025-06-07, version 1.6.37* This stupid apps will log off automatically, need to get OTP to log in every time again and again. Had already feed back to the stupid management, but no action being taken. ### 1/5 — 临时号码 *2025-05-16, version 1.6.37* 真的很垃圾，给个临时号码，又收不到OTP. ### 1/5 — What a horrendous app. *2025-04-30, version 1.6.37* What a horrendous app. ### 1/5 — Cannot use the app. Once keyboard pop up, I cannot see other information. *2025-03-28, version 1.5.33* Cannot use the app. Once keyboard pop up, I cannot see other information. ### 1/5 — Why need OTP every time *2025-03-15, version 1.4.32* When I open this APP, it logs me out and ask OTP for login. I don’t know how much you pay for your software team. Either you fire them or pay higher for a better app. ## Most praised reviews (10 highest-rated) ### 5/5 — Own passcode *2025-08-28, version 1.7.42* App good , possible to set own passcode for login ? Then possible to login by ic by that one login able to see multiple mobile status -(no need individual login to see usage ) please consider thanks ### 5/5 — Dark Theme & Passkey *2025-06-30, version 1.7.42* The app is getting so much better to use now especially with the implementation of passkey. Can you have an option to allow us to choose DARK THEME as using the app at night with the bright theme is very bright and very glaring to the eyes. ### 4/5 — Smooth so far *2025-09-22, version 1.7.42* Have been using eight for couple of months. Sengkang area. So far so good. Tried it in malaysia too. ### 4/5 — Is it safe to pay by credit card *2025-07-25, version 1.7.42* Maybe can add pay Apple Pay as another payment choice. Safer for users. ### 3/5 — Patchy Connections @ Aeon Terbau *2025-09-14, version 1.7.42* Recently , I was in JB, Aeon Terbau. Signal shows 4G $ 5G connection however the connection was patchy. Even outdoors , internet connection was patchy. Unable to open up the eight app as well to check on balance data Eight telco works better when I was in Frankfurt. Signal was 4G and connection was stable . Eight should review its partnership ### 3/5 — better way to see my data usage please *2025-08-22, version 1.7.42* i think one huge way to improve this app is to allow us to see our data usage in a better way? the way the app displays the data usage is how much kb or mb we use in each sitting - each time we turn on our mobile data i’m assuming. but let’s be honest, no one really cares about that.. and if displayed that way, does that mean i have to manually count all of the displayed numbers to find out how much data i’ve used?😭 i think a much better way to display it is for us to see how much of the data we have used and how much data we have left overall. like for instance some other telecom companies have a huge circle to depict the total number of data we have an a highlighted component to see how much data we have used. i believe this will be much better compared to the current format. ### 3/5 — Account Expiry Validity *2025-07-05, version 1.7.42* Pls fix the bugs that can show the account when was expired! And the login so annoying pls upgrade it when we will no need to login again ### 3/5 — Sign out everytime *2025-06-04, version 1.6.37* It’s annoying that the app do not rmb the user. It signs out everytime and require OTP to go in. No Face ID or password. ### 3/5 — App UI *2025-05-07, version 1.6.37* You guys really need to improve the user interface in the app, especially when it comes to viewing how much data we’ve spent in a day/week/month. Reference from other telco apps and how much easier it is to view data spent. Please read and consider. Other than that, I don’t have many complaints. ### 3/5 — Digital Fair Promotion *2025-05-03, version 1.6.37* There was a promotion sometime back Buy $28 to topup $28 But up to date we dnt see anything like that ? 🤷‍♀️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*