# EIQ Connect — user reviews

> 13 indexed App Store user reviews of EIQ Connect by EntranceIQ, LLC, rated 3.50/5 from 18 ratings.

- Source: https://appshunter.io/ios/app/eiq-connect/id6470207811/reviews
- App overview in markdown: https://appshunter.io/ios/app/eiq-connect/id6470207811.md
- Rating breakdown: 5★ 9 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Flashes up and then disappears

*2026-02-26*

This app data used to appear on my Apple Watch as gate entry and no longer does that.  Not a very useful product at this point.

**Developer response:** Hello,

We are sorry for the inconvenience. Please contact us at 561-503-4500 for use to be able to help you with your issue.

### 1/5 — I have changed my Password many times

*2025-12-20*

I don’t remember iit from 10 yrs ago so I changed it again for this and now it is wrong for everything else . Wh as t do I do?

**Developer response:** Hi Linda, 

Please contact us at 561-503-4500 for use to be able to help you with your password.

### 1/5 — Trash

*2025-07-15*

This app is basically useless.

### 1/5 — Awkward to use

*2025-04-13*

Not all data transferred over. App appears to be bug-ridden. The use of ‘I’m not a robot’ is antiquated and awkward. All in all the old one was better.

### 1/5 — Incompatible

*2024-11-16*

Requires iOS 17, but my neighbors’ iPhones can run only iOS 15.

**Developer response:** We have a web application for old phones at https://connect.entranceiq.app

Your neighbor can also contact us at 561-503-4500 or LWCA for assistance.

### 2/5 — Hard to Read!

*2025-01-03*

This app doesn’t make use of Apple Text Sizing in SETTINGS.

It is hard to read even on an iPhone 16 Pro.

The fonts don’t honor the BOLD or LARGER sizes should you want to use them.

If you fix this shortcoming then I’ll give you some more stars.

### 2/5 — No Wallet Support

*2024-11-04*

How can an access app not support passes that can be stored in wallet?  Everyone on the other end of this unfortunate app has a legitimate complaint. And as someone who has been forced to use this app will be recommending its removal to the HOA board until this basic function can be rectified.

**Developer response:** Greetings. EIQ-Connect has Add-to-Wallet feature for visitors. We’re sure you’ve noticed after updates.

### 3/5 — Needs a Calendar View

*2025-01-06*

The primary view of this app should be a calendar view or, at the very least some integration with the users calendar app, allowing users to easily see who is coming when and what for or how often.

### 4/5 — Update Added Wallet Support

*2024-12-15*

Changed review to 4 stars from 2 stars while I continue to use and evaluate this this app. Wallet support has been added in an update.

**Developer response:** Greetings. EIQ-Connect has Add-to-Wallet feature for visitors. We’re sure you’ve noticed after updates.

### 5/5 — User friendly

*2025-08-18*

Super easy to navigate for this senior.

## Most praised reviews (3 highest-rated)

### 5/5 — Reliable and functional

*2025-07-14*

Initial version had several issues which were quickly resolved. Current version is easy to use and seems quite reliable.

### 5/5 — Successful app

*2024-12-18*

Quite simple app. Needed some assistance at the first time because I did not receive a code but they helped us quickly and I was able to login and use since then.

### 5/5 — Long time resident

*2024-07-04*

We recently switched to EntranceIQ, and the transition was seamless. The app is very user-friendly, much better than the previous three systems we used. We're glad we finally found the right solution for our community.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*