# eIVF CareSync — user reviews

> 3 indexed App Store user reviews of eIVF CareSync by PracticeHwy.com, Inc., rated 2.40/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/eivf-caresync/id6477145996/reviews
- App overview in markdown: https://appshunter.io/ios/app/eivf-caresync/id6477145996.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 2

## Most critical reviews (3 lowest-rated)

### 1/5 — Hard to use and slow

*2026-05-01*

Flowsheets/calendar are inaccesible. Every time I clicked them I get an error. Messages, I’m unable to respond. I also keep getting emails that I have a new message and when I log in, there is no new message.

**Developer response:** Thank you for your feedback—we’re sorry for the inconvenience you’re experiencing.

We’re currently working on a fix for a known issue that may prevent some flowsheets and the calendar from opening properly. This will be addressed in an upcoming app update.

Regarding messages, if you’re receiving notifications but don’t see any new messages when you log in, we recommend contacting your practice so they can submit a support ticket for further investigation.

Additionally, the ability to reply to messages in the app is a feature that can be enabled or disabled by your practice. You may wish to reach out to them directly to request this option be made available for their patients.

### 1/5 — Lost functionality

*2026-01-07*

Cannot respond to messages

**Developer response:** Thank you for the feedback. Please share this with your practice as well.  The ability to reply to messages in the app is an optional feature that is enabled or disabled by the practice.

### 2/5 — Slow

*2026-03-19*

It takes a long time to load anything on the app, very slow in operating system to even open the app. You can respond to a message as you have to start a new message and no option to upload documents when they are requested.

**Developer response:** Thank you for your feedback. If you’re still experiencing slow performance in the app, we recommend reporting this to your practice so they can submit a support ticket. This will allow our team to investigate further and help improve performance.

The ability to reply directly to messages within the app is a feature that can be enabled or disabled by your practice. You may wish to contact them to request that this option be made available.

Document upload functionality is currently on our enhancement roadmap for a future release. In the meantime, you can upload documents through our patient web portal.

We appreciate you taking the time to share your feedback—it helps us continue to improve the app experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*