# EK Platinum — user reviews > 45 indexed App Store user reviews of EK Platinum by Emirates, rated 1.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/ek-platinum/id1146335535/reviews - App overview in markdown: https://appshunter.io/ios/app/ek-platinum/id1146335535.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (15 of 45) ### 1/5 — Old and out of date *2021-08-20, version 1.0.9* None of the links work, can’t search for any offers. ### 1/5 — App worse than website *2020-12-13, version 1.0.9* This needs a rewrite. Great benefits for crew but app just doesn’t work. ### 1/5 — NOT working!!!! *2020-10-21, version 1.0.4* Could you please fix the app, not working at all 🤦🏼‍♀️ Thanks. ### 1/5 — App does not work on phones *2020-01-02, version 1.0.4* The app allows me to sign in but it shows no offers. It always shows the message “request timed out” whenever I search ### 1/5 — Zero Star *2019-12-31, version 1.0.4* The worst app in the store ### 1/5 — Bad App.. Doesn’t work most of the time . Keeps on showing the timer 5 -10 minutes after logging in. *2019-12-27* Bad App.. Doesn’t work most of the time . Keeps on showing the timer 5 -10 minutes after logging in. Today also have been trying for the past hour or so but unable to access any offers ### 1/5 — App keeps searching *2019-12-25, version 1.0.4* App keeps searching but does not give any results. ### 1/5 — Update *2019-11-16, version 1.0.4* Missing a lot of features ### 1/5 — Terrible! *2018-11-23, version 1.0.4* It is so useless and frustrating to use this app. It keeps crashing and logging you out constantly. It’s unfair to make people use it ### 1/5 — Unresponsive *2018-11-18, version 1.0.4* Frequently logs out whilst being use. Takes a long time to respond. Not user friendly. ### 1/5 — crashes all the time *2018-10-11, version 1.0.4* I had to log in again and again..😔 ### 1/5 — Bad *2018-09-16, version 1.0.4* Its keep on logging out what the hell is this .. its so annoying 👎🏻 ### 1/5 — Need improvement *2018-09-14, version 1.0.4* The app keeps crashing and logging out. It works as a web based app, not very easy to search and go back page. ### 1/5 — Iphone x support *2018-09-05, version 1.0.4* X support needed ### 1/5 — Needs update, improvement! *2018-08-11, version 1.0.4* Very outdated, keeps crashing and its just a copy of mobile page, has no special app features! ## Most critical reviews (10 lowest-rated) ### 1/5 — Logins *2026-01-25, version 3.0.0* The app doesn’t Use the Face ID nor let me access saved passwords ### 1/5 — Very old and Buggy App *2025-09-17, version 3.0.0* Keeps logging me out regardless of the „Keep me logged in“ tickbox. The App is unresponsive, unintuitive and of little use. The main part of showing the digital card at Partner outlets is as difficult as possible. Clearly no maintenance or effort is made on this App. The Website is easier to use and faster. ### 1/5 — The app doesn’t work *2024-06-22, version 1.4.0* Seems developing this app is ignored. ### 1/5 — Pathetic *2024-04-06, version 1.4.0* Can’t believe how bad the app have been for so many years now ### 1/5 — This app is spoiling the name of emirates airlines *2023-09-06, version 1.3.2* 90% of the time not opening in ios. ### 1/5 — nightmare *2023-03-16, version 1.3.2* It is a night mare to login and it keeps log you out . I can login to my bank account in much easier way . What is wrong with this application . Please please make it simpler it is just discount card nothing more . ### 1/5 — Horrible App *2022-06-17, version 1.2.0* App is impossible to use , shameful ### 1/5 — Emirates Platinum *2021-11-20, version 1.0.9* Terrible App. Very warped. Not at all user friendly Doesn’t have any definitive pattern. Very frustrating ### 1/5 — This app need to be fixed *2021-10-17, version 1.0.9* As this application belongs to one of the biggest aviation industry it need to be more proffitional , kindly update the app and make it more easy ### 1/5 — Location list should be only cities/emirates *2021-09-16, version 1.0.9* Are u even reading reviews or care to change? Developers of this app are just shame on Emirates, while some teams are on top of burj khalifa making history for Emirates company, others at Emirates making a shame by how poor this app is👎 ## Most praised reviews (10 highest-rated) ### 5/5 — Out of date *2018-02-15, version 1.0.4* Please update the app, it feels like a 10 years old app. ### 5/5 — Great App. Useful for all EK Platinum Card Holders *2016-10-18, version 1.0.1* This app works smoothly and will be very useful to those owning the platinum card of Emirates. ### 5/5 — Mr *2016-10-13, version 1.0.0* Excellent App 👍🏻 ### 4/5 — No Arabic Language *2023-12-11, version 1.4.0* No Arabic Language ### 4/5 — Great app lacking a minor feature *2016-10-14, version 1.0.0* The app looks great, however it is lacking one important feature of sorting the offers alphabetically in each of the categories. Would appreciate if it can added in the next update. ### 3/5 — Poor login *2018-08-08, version 1.0.4* Please add a fingerprint option to login ### 3/5 — Crashing all the time *2018-03-01, version 1.0.4* Crashing all the time and log me out. It doesn't save my credentials from first time. ### 2/5 — App needs to be fixed! *2020-12-13, version 1.0.9* The app doesn’t support wide screens and requires logging in without remembering the email and password. This is annoying! ### 2/5 — Unable to sign in *2019-11-04, version 1.0.4* This app is very buggy. I cannot sign in on the app with the exact same sign-in details as the website online. ### 2/5 — Out of date- to be updated ASAP *2018-09-02, version 1.0.4* App crashes all the time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*