# eKey 2.0 — user reviews

> 5 indexed App Store user reviews of eKey 2.0 by eGovernment Authority Bahrain, rated 3.63/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/ekey-20/id6651830217/reviews
- App overview in markdown: https://appshunter.io/ios/app/ekey-20/id6651830217.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Can’t register via Saudi national ID

*2025-11-26*

Every time I try registering with my Saudi national ID it gives me an error and cannot process. I’ve been clicking the “need help” each time but still haven’t heard back

**Developer response:** Thank you for your interaction. To be able to register in eKey 2.0 you must have a valid Bahraini ID card.  For more Information about issuing an ID card for GCC Residents please visit: 
https://www.bahrain.bh/wps/portal/GCCIdentityCardInformation_en
For assistance, please call the Government Services Contac Centre on 0097377777333, or share your details and contact information with the Information & eGovernment Authority via Tawasul system www.bahrain.bh/tawasul

### 1/5 — GCC ID

*2025-05-28*

Not supporting GCC ID Number to login as we owned BH VH

**Developer response:** Thank you for your interaction. To register in eKey 2.0 you have to be a resident in the Kingdom of Bahrain. For assistance, please contact the Information & eGovernment Authority via Tawasul www.bahrain.bh/tawasul 
or call 80008001.

### 1/5 — Not working

*2025-04-26*

Cannot scan face or CPR, it always fails on devices below iOS 17

**Developer response:** Thank you for your interaction. Please download the latest version of the app from www.bahrain.bh/apps and try again. If the problem persists, please send the details with a screenshot of the issue and your contact details to the Information & eGovernment Authority via Tawasul system www.bahrain.bh/tawasul

### 5/5 — Seamless and fast

*2025-02-16*

Convenient and effortless, thanks for making a great solution hope we see more like this

**Developer response:** Thank you for your interaction. We are glad that our eServices & application have met your expectations! To enjoy other services please visit bahrain.bh/apps

### 5/5 — Does exactly what it says

*2025-02-16*

Super easy to use app that solves such a big problem!

**Developer response:** Thank you for your interaction. We are glad that our eServices & application have met your expectations! To enjoy other services please visit bahrain.bh/apps

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*