# ekincare — Your Personal Health Assistant

> Integrated health benefits platform for individuals and organizations. (iPhone/iPad app by Aayuv Technologies Private Limited.)

- Source: https://appshunter.io/ios/app/ekincare/id973037249 (this page in markdown: same URL + `.md`)
- Developer: [Aayuv Technologies Private Limited](https://appshunter.io/developer/973037248)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.60/5 from 78 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 130 MB
- Languages: American English
- Released: 2015-03-15
- Data updated: 2026-09-10
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/ekincare/id973037249/reviews.md

## What is ekincare?

Health Benefits, Simplified!

*Enterprise app, Reach out to your HR if you want these benefits!*

Trusted by Fortune 500 companies, ekincare is a patented integrated health benefits platform helping organizations save up to 25% healthcare costs and lowering their health insurance premiums. 

A holistic health benefits platform, ekincare integrates latest technologies with offline healthcare services. Download ekincare and track and manage health of your loved ones.

Manage Health history:
Store all your medical history at one place by uploading them to ekincare! We digitize them and you do not have to share it with your doctor every time you visit them. All your health transactions are converted into one score for you to track.

Book a health check:
Avail discounts up to 50% when booking a health check for yourself or your family member across partner circle of 500+ NABL / NABH / CAP / ISO certified diagnostic centers covering 50+ cities across India. Where possible, the samples can be collected from your home as well. 

Talk to Doctor, 24x7:
Get in touch with a MBBS qualified doctor every time you need a medical advice. 24x7, 365 days. Interact on chat or call without appointment hassles & get your health queries answered. 

Order Medicines:
Get your medicines delivered to your doorsteps at up to 20% discount. You just have to upload your valid prescription for the medicines on ekincare app.

Take care of your family:
Extend the same benefits to your family as well. You can track the health of up to 5 dependents on ekincare and they can transact on the platform too!

Connect wearables:
Using a wearable to measure steps, heart rate, sleep etc? Connect it to ekincare and track the impact on your overall health! ekincare supports Google Fit, Apple Health, fitbit, strava, garmin and many other wearables.

Personalized for you:
Get insights about your health and know how you can improve it through regular engagement on the app. Receive notifications that are personalized based on your health history!

Safe and Secure:
All your health data is safe and secure and cannot be accessed by anyone else, without your permission. ekincare is ISO 27001 certified and takes data security very seriously!

Health Coach Programs:
Manage diabetes, BP, stress, weight, through personal coaches over 3, 6, or 12 months. Designed specifically for your needs, take care of your health issues through the step-wise program on ekincare. Special programs are also available for pregnancy management and smoking cessation as well.

## Key features

- Manage medical history
- Book health check-ups
- 24/7 doctor consultations
- Order medicines with discounts
- Track family health
- Connect wearables
- Personalized health insights

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/ekincare/id973037249/reviews.md

### 4/5 — Health check up completed in 2 hrs!!!

*2026-05-30*

I actually read a lot of reviews on wait time at this clinic and was initially sceptical to book appointment here . But then gave it a shot and it was worth it . Also I booked my appointment on weekday (Friday, that also could be a reason for no wait time ) . The ambience was good, neatly maintained . Nurses were responsive . Explained abt the procedure and it was quick .

### 1/5 — Hopeless support team

*2026-05-02*

Samples were collected 4 days ago, and I’m still waiting for the reports. This kind of delay is not just frustrating, it raises serious concerns about how reliable the test results will even be after such a long gap. I need a clear explanation on how the integrity of these samples is maintained over multiple days.

On top of that, the support experience has been extremely disappointing. There was no proper response to my questions, I was left waiting for a long time, and the chat was simply ended without any resolution. That level of inefficiency and lack of accountability is unacceptable, especially when it comes to something as important as medical testing.

Overall, both the delay in reports and the poor customer support make it very difficult to trust the service.

### 1/5 — Stepathon is buggy and not leader board calculation is not transparent. Beware!

*2025-11-18*

I had two bad experiences with skin care stepathon. One was 2023 where in I was not in top 10 despite having same number of steps as others in top 10. I feel their leaderboard logic is not perfect especially when there are people finishing on same number of steps. They gave lame excuse stating network issue at my end causing delays in syncing steps! Come on! We are living in 4G/5G era. I was told people who finish early are ranked up higher in leader board but that was not the case clearly. People who consistently finished after me every day on continuous basis still ranked higher up than me. This concern was never addressed despite multiple email conversations with Ekin care. I stopped wasting my time. I had decided not to participate in any events of ekin care

Cut to today there is another happening at my company. Step limits per day is 25k. There is one candidate who was trailing me by approximately 60k steps has bypassed me yesterday to move to 2nd spot ( He was  in 9th spot or so) How is that possible in one day? 

There is lack of transparency in leaderboard logic or calculations. It takes significant time and energy to complete 25k steps everyday. Very much disappointed with ekin care 2nd time. Hope you realise this before it’s too late. It’s seriously unfair for hardworking contestants! Good bye ekin care. I won’t participate in any future events

### 2/5 — Appointment booking/reschedule issue

*2025-07-25*

The system of booking any appointment 3-4 days prior is not feasible and the worst part is even in emergency situations the special requests are not considered and they don’t prioritise on customer requests, the system should at least make admins to reschedule appointments on additional requests. Rest all works fine but this needs to be fixed asap for customer convenience.

### 1/5 — Unsupportive Support; ChatBot like responses; High TAT even after having data; Highly Unreliable

*2025-01-10*

On Saturday, I booked a certain prescribed test via Ekincare for Tuesday (they didn't have slots earlier than Tuesday), and on the final page, I got a message that slots would be confirmed after we get a call from their support team. I had to reach out to them multiple times on Monday (as support is not available on Sunday) for 4 to 5 times to get my slot booked, and then the slot was only booked for Wednesday and not Tuesday because all slots for Tuesday were no longer available. 

Took the test on Wednesdays through a third party (Healthians Lab) and contacted Healthians for reports in the afternoon; they responded that it was a B2B request, but they confirmed that reports were prepared and delivered to Ekincare. Now, Ekincare delayed the report because their TAT is 48 hours and they digitise the reports. We had contacted at least four times (on Thursday) for the results because we had a doctor's appointment. It is now Friday (48 hours have gone) and we are still waiting for one report from Ekincare, which they already have, as validated by Healthians labs but they now say that our TAT starts excluding the day day of test and hence wait till day end (Friday) for your test report.

### 1/5 — It’s a disgrace that they call themselves customer support

*2025-01-03*

Pathetic and poor is the least that can said about the customer support team.., takes days to get an issue resolved… after days and days of efforts and follow-up- booked an appointment (which later just took less than 5mins on a call)… After a week they call to inform that they are cancelling the appointment… worst is the service that you can expect from the team…

I suspect a paid/foul play in inflating the overall ratings

### 1/5 — Unprofessional support staff and mismanagement

*2024-12-31*

Twice my appointment with facility reschedule as first time USG machine breakdown and 2nd time doctor was not available both the time data was shared with Ekincare but the did not update same in application. I took a a day off to finish my health check but my time was wasted. Post this ekincare team randomly scheduled the appointment with some other center which I did not even opted for and force me to go for the test within a week. Even after requesting to cancel this as time and center is not convenient for me they still not agreed to it

### 4/5 — Pretty good and useful app

*2024-09-14*

Really good app to take care of all your health needs and achieve your wellness goal. Has lot of useful options. One feedback would be when we browse through pharmacy options and open a particular product page and then go back, it completely takes you to the start page pf pharmacy and not the immediate back option. This becomes a bit frustrating to scroll back until you get the same option. This needs to be taken care of. Apart from this user experience issue app is 10/10 and highly recommended.

### 1/5 — Worst experience

*2024-08-20*

I had a very disappointing experience with the Ekin Care platform. The delivery time took much longer than expected, which was already frustrating. To make matters worse, the price increased after the delivery, and they charged an additional amount for services that ended up being more than the cost of the product itself. Overall, the experience was bad, and I won’t be using this platform again.

### 1/5 — The worst ever app

*2024-08-19*

Results for Tests booked through this app takes 2 business days. In today’s age who gives test reports in 2 buisness days? And thats not all, they dont even give it as per this timeline. Also their support chat is non responsive for hours. By the time they reply you would have closed the app. And then due to your non availability on chat they close the issue. When asked to escalate with their manager they ghost you.

## Frequently asked questions about ekincare

### What is ekincare?

ekincare is a patented integrated health benefits platform designed to simplify health benefits for both organizations and individuals. It offers features like medical history management, doctor consultations, medicine delivery, and health check-up bookings.

### How does ekincare help organizations?

For organizations, ekincare is an enterprise app that helps save on healthcare costs and lower health insurance premiums. It integrates technology with offline healthcare services to provide a holistic health benefits solution.

### Can I track my family's health with ekincare?

Yes, you can extend the same benefits to your family. ekincare allows you to track the health of up to 5 dependents, and they can also transact on the platform.

### Does ekincare offer doctor consultations?

Yes, ekincare provides 24/7 access to MBBS qualified doctors for medical advice via chat or call, without the need for appointments.

### Can I order medicines through ekincare?

Yes, you can order medicines through the ekincare app and get them delivered to your doorstep with up to a 20% discount. You will need to upload a valid prescription.

### Does ekincare integrate with wearables?

Yes, ekincare supports integration with popular wearables and health tracking platforms like Google Fit, Apple Health, Fitbit, Strava, and Garmin to track steps, heart rate, sleep, and their impact on overall health.

### Is my health data safe with ekincare?

Yes, ekincare prioritizes data security and is ISO 27001 certified. All health data is safe and secure and cannot be accessed by anyone without your permission.

### Does ekincare have ads?

Yes, ekincare contains advertisements. As a free application, it utilizes ads to support its services.

## Version history (last 5 releases)

### 26.8.2 — 2026-08-28

**What's New**

Thank you for choosing ekincare!

This update includes:

* Reverted the previous release to address issues affecting some users.
* Improved app stability and performance.

We appreciate your patience and continued support as we work to provide the best possible experience.

### 26.8.1 — 2026-08-19

**What's New**

Thank you for choosing ekincare!

This update includes:

* Reverted the previous release to address issues affecting some users.
* Improved app stability and performance.

We appreciate your patience and continued support as we work to provide the best possible experience.

### 26.7.2 — 2026-07-09

**What's New**

Thank you for choosing ekincare!

This update includes:

* Reverted the previous release to address issues affecting some users.
* Improved app stability and performance.

We appreciate your patience and continued support as we work to provide the best possible experience.

### 26.7.1 — 2026-07-07

Thank you for choosing ekincare! Our recent update offers notable enhancements to the user interface, resolves several glitches, and boosts the overall functionality of our platform

### 26.6.2 — 2026-06-18

Thank you for choosing ekincare! Our recent update offers notable enhancements to the user interface, resolves several glitches, and boosts the overall functionality of our platform

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All apps by Aayuv Technologies Private Limited: https://appshunter.io/developer/973037248

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
