# Ekka Fun Pass — user reviews

> 8 indexed App Store user reviews of Ekka Fun Pass by Dexels B.V..

- Source: https://appshunter.io/ios/app/ekka-fun-pass/id6746854991/reviews
- App overview in markdown: https://appshunter.io/ios/app/ekka-fun-pass/id6746854991.md

## Most critical reviews (8 lowest-rated)

### 1/5 — Unnecessary

*2025-08-18, version 1.0.3*

No idea why this was implemented. Queuing for tickets has never been an issue. The app was clunky for users and staff and I hate the admin of having to claim a refund. If this is reducing staffing for the Ekka, I shouldn’t have to pay a fee to remove my money. I would rather just tap a credit card rather than downloading another app, signing up another account and having to claim back at the end.

### 1/5 — Cannot get a refund

*2025-08-17, version 1.0.3*

Trying to get a refund but it rejects my bsb
Have tried 3 different accounts but still no joy.
Do not do this next year.

### 1/5 — No 'Refund button' as advertised

*2025-08-17, version 1.0.3*

Don't top up your pass with too much money, you won't get the money back because there is no refund button as as advertised on the Ekka FAQs.

### 1/5 — Doesn’t work + I miss physical tickets

*2025-08-14, version 1.0.3*

I couldn’t even go on any rides bc this app wouldn’t even send a verification to my email. I used 2 different emails and it didn’t work. Would 100% rather have physical tickets than this app.

### 1/5 — One time taken email doesn’t work

*2025-08-10, version 1.0.3*

Can’t log into the app or use because the one time token doesn’t work

### 4/5 — Please include dark mode

*2025-08-08, version 1.0.3*

Please include a dark mode setting in the app

### 5/5 — Love this system

*2025-08-11, version 1.0.3*

Such a seamless process. Made our day so easy. Loved that I could track the kids when they were off doing their own thing. Didn’t even have to line up!!!

### 5/5 — Good

*2025-08-10, version 1.0.3*

Pretty easy to top up and go

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*