# El Barrios Car Service — user reviews

> 12 indexed App Store user reviews of El Barrios Car Service by El Barrios Car Service, rated 4.70/5 from 517 ratings.

- Source: https://appshunter.io/ios/app/el-barrios-car-service/id1050198954/reviews
- App overview in markdown: https://appshunter.io/ios/app/el-barrios-car-service/id1050198954.md
- Rating breakdown: 5★ 453 · 4★ 33 · 3★ 9 · 2★ 3 · 1★ 19

## Most critical reviews (10 lowest-rated)

### 1/5 — Rude customer service center

*2024-05-12, version 5.2*

I downloaded this app 4 days ago to get to n from work and eveytime I get in the cab the drivers are rude n the base is rude. All 4 rides the past 4 days were horrible. I called the base to see what’s going on the man that answered was also rude and yelling at me in the phone saying that this app is having issues with trip Pricing and that I’m taking advantage of them and a hole lot  of other stuff. I wasn’t aware of that for this is a new app for me and I just started working at that place I assume that the app was correct. There’s a way to talk to ur customers n explain the issue without being unprofessional and rude. I tried to explain how I didn’t know and the rep on the phone was saying how I was lying and a lot of other rude stuff to me. I asked how much was the real price and can I still take the ride n pay what ever they said it is on the phone and they told the driver no to not take me and when I try to get a cab they cancel it. 
My advice use best deals car service, kiss car service or America car service apps not this el barrio app

### 1/5 — Bad service

*2023-07-28, version 5.1*

Taxi never came!

### 1/5 — Terrible

*2022-04-06, version 5.0*

Terrible service the drivers always pick up other people at my location and not me that ordered the cab just rediculious. Wait is ten minutes and you still have to wait more time for drivers to actually show up then the drivers drive slow when you finally do get in the car

### 1/5 — So rude , 🤔to change Lyft or Uber .

*2019-08-16, version 4.08*

I’m a regular customer but The women that answer the  phone between 7 and 12 am is so rude, she doesn’t listen and always with attitude.. she should not work there 😡

### 2/5 — 👎🏽

*2021-07-22, version 5.0*

Changes the prices everyday when i’m going to the same place i did the day before.

### 4/5 — ChampagneRozay

*2019-06-28, version 4.01*

Great

### 5/5 — Passenger

*2026-03-17, version 5.2*

Awesome job

### 5/5 — Best app ever

*2026-01-25, version 5.2*

I used to call the base for years until I found this app a life saver frfr affordable fast and always 3 mins away

### 5/5 — 5 Stars ⭐️

*2023-11-15, version 5.1*

GREAT SERVICE! Very fast

### 5/5 — I wish i could request Ibrahim all the time

*2023-05-06, version 5.0*

My drivers usually get lost going to this specific location but Ibrahim did not only get us there in a timely manner, he had a great sense of direction and he was polite.

## Most praised reviews (2 highest-rated)

### 5/5 — Excellent safe secure car service

*2021-06-29, version 5.0*

My fiancé was actually stranded 6/29/2021 in Harlem due to the trains running backed up I called El Barrios car service And immediately came picked up my hubby. It’s now 3:10 a.m. Nd they came .
 Thank you much El Barrios car service !!!!😃

### 5/5 — Great upgrade!

*2019-01-04, version 4.01*

Glad they have an app now it’s sooo much better than calling the company and having to wait like 15 mins for a response ! 
Now I’m a regular costumer .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*