# El Dorado Disposal — user reviews > 43 indexed App Store user reviews of El Dorado Disposal by El Dorado Disposal Service Inc, rated 4.80/5 from 669 ratings. - Source: https://appshunter.io/ios/app/el-dorado-disposal/id878518595/reviews - App overview in markdown: https://appshunter.io/ios/app/el-dorado-disposal/id878518595.md - Rating breakdown: 5★ 570 · 4★ 82 · 3★ 7 · 2★ 1 · 1★ 8 ## What do users think of El Dorado Disposal? Overall sentiment: positive **Pros** - 📅 Helpful pickup reminders and notifications - 👍 Easy to navigate and user-friendly interface - 🎯 Clear bin/container identification for collection days - 💡 Eliminates need for printed schedules - 📱 Convenient bill payment feature - ⭐ Excellent customer service from staff - 🚚 Professional and reliable pickup service **Cons** - 🐛 Persistent 'out of date' error messages - 🐛 Frequent app crashes and loading failures - 🔗 Broken links to archaic website - 📱 Version compatibility issues - ❌ Update notifications without available updates - 🧠 Confusing recycling number guidelines - 🏠 Organic waste storage challenges (refrigerator space, odor, bear concerns) **Commonly reported bugs** - App shows 'out of date' error even when no updates are available - Persistent update notification loop - Version not supported error messages - App fails to load approximately 50% of the time - Uninstall/reinstall does not resolve errors - Broken links within app **Most requested features** - Clearer recycling number guidelines and accepted materials list - Display unlimited pickup information - Biodegradable bag provision details - Weekly organic waste pickup instead of bi-weekly - Improved website integration ## Newest reviews (13 of 43) ### 5/5 — Great app *2022-09-02, version 2022.5.8* The El Dorado Disposal app is a welcome addition to our iPhones. Let’s us know exactly which cans need to be put out for pickup. Thanks! ### 5/5 — Love the app *2022-05-04, version 2021.12.17* 2nd week using app love that It tells me what bins to take out the night before ### 5/5 — Trash talk *2022-04-20, version 2021.12.17* You’d think I’d remember what goes out when, especially after over 35 years in the same house!!! I LOVE THIS APP! ### 5/5 — Great idea to be online *2022-04-13, version 2021.12.17* El Dorado Disposal had a great idea for this online information and it's really appreciated. Good to know the day before pickup whether yard waste or recycle goes out for pickup. Wish the disposal service for our Bay Area home would have the same online notifications. ### 5/5 — App Teview *2022-03-24, version 2021.12.17* The app makes it easier to figure out what cans to put out. ### 5/5 — Which Bins? *2021-10-29, version 2021.5.29* This app is very helpful as I am forgetful. I no longer have to depend as to which bins our neighbors are putting out.. ### 5/5 — Great app *2021-08-24, version 2021.5.29* El Dorado Disposal had awesome service and our pickup guy is great. This app helps us to remember whether it’s recycle or yard waste pickup. Thank you ### 5/5 — ED Disposal App *2021-07-12, version 2021.5.29* Great! ### 5/5 — Best app on my iPad!! *2021-01-11, version 2020.12.14* Very helpful for an old fart like me! ### 5/5 — Does the job *2020-11-22, version 2020.7.23* Not fancy or complicated. Just like El Dorado Disposal, gets the job done. ### 5/5 — Great Company *2020-11-09, version 2020.7.23* They are very helpful and try to do their best to get things done ### 5/5 — Awesome App! *2020-06-08, version 2020.5.30* All utilities companies should have an app like this. Excellent! Michael Andrews ### 5/5 — Great App! *2019-08-01, version 2019.5.24* Very useful, Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does this app work or no? *2026-01-02, version 2023.4.21* I keep getting a notification to update and there is no update. Uninstalled and reinstalled, no change. ### 1/5 — App doesn’t work *2025-12-26, version 2023.4.21* I keep getting an error that this version isn’t supported. I deleted it and reinstalled it without success. ### 1/5 — Constant Bugs, Rarely Ever Works *2025-10-16, version 2023.4.21* Consistently says “out of date”, even when no updates are available and I uninstall and reinstall. It’s trash (pun) ### 2/5 — Glitchy *2024-09-19, version 2023.4.21* At least 50% of the time the app fails to load and has to be closed and re-opened. Frustrating to use. ### 3/5 — Organic/Yard waste pick up *2023-08-07, version 2023.4.21* I am finding the process of sorting my organic/compostable waste complicated. Living in Pollock Pines we have bears that love to get into our yard waste can that has the organic food waste. We keep it in the garage but it is very stinky. My suggestion is to pick up the yard waste/organic waste can weekly instead of every 2 weeks to help with this problem. We are trying to follow the regulations but would like to make this process easier for folks living up here. ### 3/5 — Needs more! *2016-07-14, version 2015.12.21* This is handy but would be so much better if you could pay your bill right here too! ### 4/5 — Works with me *2024-11-10, version 2023.4.21* All the staff is helpful from the trash collection to the dump to the office crew. ### 4/5 — Could use help with: *2020-10-25, version 2020.7.23* Recycle #’s accepted or #’s that aren’t as confusing and also changes on occasion. Other thing is it would be great to post the unlimited pick ups. ### 4/5 — Great for what it is *2015-03-10, version 1.2.1* Never have to guess about what is going to the side of the street. Goodbye trash sched on the fridge. You wont be missed ### 5/5 — Not Helpful *2026-04-02, version 2026.3.18* Broken links and actually more of a link to their archaic website ## Most praised reviews (9 highest-rated) ### 5/5 — New customer in Pollock Pines *2026-01-19, version 2023.4.21* I am a new customer and the service by El Dorado Disposal over the last 3 months has been exceptional. I always get great Customer service from the office when I call. The app is awesome! The trucks and drivers are awesome too. Thank you! 😊 ### 5/5 — Easy to Navigate *2025-05-19, version 2023.4.21* I really like the app. It’s easy to use and the calendar feature is much better than posting the sheet in our garage. ### 5/5 — Great app *2024-12-04, version 2023.4.21* Very useful and informative. The reminder the day before is extremely helpful and makes my life easier. Thank you devs ### 5/5 — Tool to Remind Me *2024-08-07, version 2023.4.21* This tool helps this old man prepare for what container I need to fill up. Thank you. ### 5/5 — Really like the pickup notifications But *2024-01-29, version 2023.4.21* I empathize with the person concerned about the bears. Actually, I think mixing the food scraps with green waste is a nice idea, but I really don’t like having to store it in my refrigerator for 2 weeks. It takes up a lot of needed space. Also, are you going to provide the biodegradable bags again this year? ### 5/5 — loving the app *2023-06-09, version 2023.4.21* I love how easy it is to navigate. I enjoy that it sends me a reminder of my trash pick up date. the convenience of paying my bill. ### 5/5 — Excellent App *2023-03-02* It is great being reminded what is being picked up. Much better than the calendar ### 5/5 — Reminders! *2022-10-23, version 2022.9.26* Great app that removes the guess work from recycling vs. green waste. The reminder the night before pick up is another bonus. So glad I downloaded this app! ### 5/5 — Reminders *2022-09-13, version 2022.5.8* Thanks again for the weekly reminders! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*