# El Paso Public Libraries — user reviews

> 7 indexed App Store user reviews of El Paso Public Libraries by City of El Paso, rated 2.10/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/el-paso-public-libraries/id1494352926/reviews
- App overview in markdown: https://appshunter.io/ios/app/el-paso-public-libraries/id1494352926.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 11

## Most critical reviews (7 lowest-rated)

### 1/5 — Used to work

*2024-01-28*

The app used to be great! I used to request books but now it won’t open! Please fix it!!

### 1/5 — Also encountered no connection to server

*2024-01-15*

Jan ‘24. Still no connection

### 1/5 — Disappointing app

*2024-01-10*

This used to be a good app. It hasn’t been working for a couple months now, and there hasn’t been any updates. I used to be able to search for books and place them on hold. I liked that I could renew checked out books on the app, but now you can’t even do that. It says cannot connect to the server. I have asked about it at the Richard Burges Library, but nobody who works there seems to know anything about it.

### 1/5 — Unable to connect to server

*2024-01-03*

Is this ever going to get fixed? It’s been a while now with this problem.

### 1/5 — App down..?

*2023-12-29*

Haven’t been able to connect to server. Is this app going to be fixed any time soon?

### 1/5 — This used to be a good app

*2023-12-12*

I have used this app A LOT! As a mom and teacher, I have searched and placed holds for pick up many times through this app. However, for the past couple of weeks it has stated “unable to connect to server.” I cannot find any place to report the problem. The website works just fine. There have been no recent updates to this app and I even attempted to delete and reinstall to no avail.

### 5/5 — Thank You

*2025-08-05*

Thank you EPPL for this amazing FREE resource! I love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*