# El Paso Times — user reviews

> 69 indexed App Store user reviews of El Paso Times by Gannett, rated 4.40/5 from 926 ratings.

- Source: https://appshunter.io/ios/app/el-paso-times/id1025203188/reviews
- App overview in markdown: https://appshunter.io/ios/app/el-paso-times/id1025203188.md
- Rating breakdown: 5★ 646 · 4★ 168 · 3★ 41 · 2★ 22 · 1★ 49

## What do users think of El Paso Times?

Overall sentiment: negative

**Pros**

- 👍 Intuitive interface
- 📰 Comprehensive local news coverage
- 🚀 Quick updates
- 💡 Useful push notifications
- 🏠 Connects readers to their hometown

**Cons**

- 🐛 Frequent crashes and stability issues
- 💰 Aggressive paywall and subscription model
- 🔍 Difficulty accessing content with active subscription
- 📢 Excessive advertising
- 🔄 Outdated or stale content

**Commonly reported bugs**

- Login issues and inability to access subscriptions
- Compatibility problems with older devices
- Inconsistent performance and freezing

**Most requested features**

- Ability to customize content and layout
- Improved offline reading capabilities
- Enhanced comics and crossword experience
- Better integration with social media

## Newest reviews (14 of 69)

### 4/5 — .

*2023-11-14, version 7.3.2*

Read it semi-regularly.

### 3/5 — App Forces Ads on you

*2023-02-26*

This app brings up a page to subscribe every time I use it, which is daily.  Better apps do not do this.  I am already signed in and have an active subscription.

### 2/5 — Signed out repeatedly.

*2022-09-29*

I have a subscription, but every time  I want to read an article, it invites me to subscribe. So I log out and close the app. Then I try signing back in and get the same thing. Ready to just delete the app. Not worth the hassle.

### 1/5 — Promotional subscription is a scam

*2022-09-09, version 6.12.5*

It said $9.99 for a year and when purchased the charge was for $69.99 + tax. This is wrong!

### 1/5 — A bunch of crap

*2022-06-11*

This app is a rip off charged me for the subscription but everytime i try to open a article states for subscribers only even though I’m signed in don’t waste your money on this crap

### 1/5 — Cannot access subscription material

*2022-05-24*

After signing up and paying for the service the app will not let me view subscription articles.  App says I am paid up until future date.

**Developer response:** Hello,

We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible.  For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication.  Our technical support team is available ready and eager to assist via your preferred service channel. 

Please note, if you subscribed through the Apple app store you can manage your subscription on your mobile device or by contacting the originating service provider for assistance.

Thank you.

### 4/5 — Very good app

*2022-01-22, version 6.8.1*

It's robust and just needs to be refreshed more quickly.

### 1/5 — Comics

*2021-09-19, version 6.5.9*

Still cannot read the comics. As Charlie Brown said, “Good grief!”

### 2/5 — Doesn’t recognize prior subscription

*2021-09-05, version 6.5.9*

App keeps telling me to subscribe even though I have an active subscription.

### 2/5 — Needs Work

*2021-03-03*

When this app has not been opened for some time, there is no way to refresh content. 

I just used it for the first time in several months and it is still displaying old, stale news, from October even though it’s now 25 December.

### 2/5 — Difficult to change payment method

*2021-01-29*

Had to change my credit card information. Unable to do so through the app.

### 1/5 — Bias

*2020-11-04, version 6.1.4*

Pro liberals within a Catholic community- media has poised to brainwash its citizens of El Paso. One side view media. Not balance . Shameful

### 1/5 — Crashes

*2020-10-08, version 5.25.2*

Closes while reading articles.

### 2/5 — Keeps closing

*2020-09-20, version 5.25.1*

Really loved the app but now can’t use it. Every time I open the app it automatically closes after a few seconds.

## Most critical reviews (10 lowest-rated)

### 1/5 — The Feds (fake google apple)

*2025-06-20, version 8.1.0*

People that manufacture and distribute child pornography fake porn sites fake job ads to conduct sophisticated phishing attacks then pose as google and apple representatives use this app.

### 1/5 — What?

*2025-03-21, version 8.1.0*

What has happened?    I cannot access the newspaper that I have subscribed to for the last 30 or so years??    You have not made my life easy.

### 1/5 — Disgusting

*2025-03-19, version 8.1.0*

It doesn’t open e newspaper edition I already contacted you many times and no help. You are a complete mess

### 1/5 — Really?

*2024-06-21, version 7.10.0*

A paid subscriber, and the app constantly pops up ads like a scam site.

### 1/5 — New e version very difficult

*2024-05-13, version 7.9.1*

The new enewspaper not user friendly!!
Where do I find other papers that before were easy to find and read.  They have totally disappeared!!

### 1/5 — What?

*2024-04-18, version 7.8.0*

What has happened?    I cannot access the newspaper that I have subscribed to for the last 30 or so years??    You have not made my life easy.

### 1/5 — Terrible new app

*2023-11-07, version 7.3.2*

The new app is really bad.

### 1/5 — What happened to my El Paso Times eNewspaper app?

*2023-11-06*

I lost the app on my iPad so I went to restore it in the Apple App Store. The old app is gone the new one is awful. I can’t get the full page of the paper to fit the page it keeps bouncing to two pages or one page and index. I hate it. I’ve tried setting, nothing works. I want the old app back.

### 1/5 — Way too many ads

*2023-08-31*

I am a paid subscriber and there’s no way to opt out of anything except alerts. In settings as well as the occasional tracking alerts, you cannot turn off any kind of data collection. It’s says “always” active with no way to disable if within the app. Even when reading stories it’s littered with ads. Not something a paying subscriber should have to go through.

### 1/5 — Be Aware you cannot be refunded any yearly subscription if you cancel.

*2023-05-01, version 7.0.4*

I canceled this subscription in Apple in March 2023 and the subscription states it will be canceled March 2024.  No refund is offered.

## Most praised reviews (10 highest-rated)

### 5/5 — Late

*2026-03-09, version 8.8.1*

6 o’clock.   No paper on line office asleep?….

### 5/5 — I love the El Paso Times

*2025-04-14*

Local, National, International news, comics and more. I love that it looks like my print newspaper and I can zoom in to the story I’m reading. I read it daily and it’s an important part of my morning routine. 👍🏼

### 5/5 — A good experience

*2025-03-30*

Interface is intuitive and you can jump easily between pages and stories

### 5/5 — El Paso Times

*2024-12-10, version 7.13.3*

News is very informed App .

### 5/5 — El Paso Times

*2021-11-19*

As superficial as a USAToday-crafted article can seem at times, a concise approach to the news of the day can be a real benefit. When you can learn the meat of a story in 300 words, it is often much better than having to dissect it out of 1200 words. The Times is part of the USAToday group. Depth occurs rarely, and generally in Sunday editions, with stories of import. Daily, its a quick but insightful read, and the ONLY place in El Paso to give you anything like a comprehensive treatment of the local scene. National and International news (esp. Juarez) could and SHOULD be emphasized more, but that’s where Newsweek comes in. I do miss the kind of depth I could find in Chicago or Atlanta, but this is a totally different market, trying to maintain it’s only daily. If you want, and need, to know what’s happening in El Paso, the TIMES is where you have to be! Before you give up and say you’ll just watch TV news, give an intro subscription a test drive. To paraphrase the old Alka-Seltzer TV ad, Try it, you just might like it. I certainly do!

### 5/5 — Great news..

*2021-03-26, version 6.4.0*

I loved the sports coverage!

### 5/5 — Awesome

*2020-08-20, version 5.25.1*

Awesome

### 5/5 — Journalism is a necessity

*2020-06-29, version 5.25.1*

Let’s keep local journalism alive. Subscribe to your local newspaper

### 5/5 — The best app...

*2020-04-30, version 5.24.3*

For to the point and trustworthy news.

### 5/5 — Great notifications

*2020-04-29, version 5.24.3*

Great notifications

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
