# El Pollo Loco - Loco Rewards

> Loyalty program for earning and redeeming points on El Pollo Loco purchases. (iPhone/iPad app by El Pollo Loco, Inc..)

- Source: https://appshunter.io/ios/app/el-pollo-loco-loco-rewards/id1138437085 (this page in markdown: same URL + `.md`)
- Developer: [El Pollo Loco, Inc.](https://appshunter.io/developer/1224194695)
- Category: Food & Drink
- Price: Free
- Rating: 4.90/5 from 110,989 App Store ratings · 784 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 104 MB
- Languages: American English
- Released: 2016-11-17
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/el-pollo-loco-loco-rewards/id1138437085/reviews.md

## What is El Pollo Loco?

Delicious Rewards. Juicy Benefits. 
 
Join Loco Rewards and earn points every time you order El Pollo Loco in the app, on our website, or in a restaurant. Then redeem your points for a feast of rewards. 
 
The best deals are in the app! Get personalized offers, birthday rewards and exclusive access to new menu items and experiences. Plus, use special app features to order ahead, save your favorites, pay from your phone, and redeem points for free food.
 
Download the app and start eating today.

## Key features

- Earn points on orders
- Redeem points for rewards
- Personalized offers
- Birthday rewards
- Order ahead
- Save favorites
- Pay from phone

## Chart rankings

- #139 in Top Free · Food & Drink (US App Store)

## What do users think of El Pollo Loco?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient curbside pickup
- 👍 Easy to navigate app
- 🚀 Allows pre-ordering for pickup
- 👍 Rewards program

**Cons**

- 🐛 Coupon/offer redemption issues
- 🐛 Inconsistent order accuracy
- 🐛 Confusing user interface
- 🐛 Delivery issues and lack of support
- 🐛 Rewards program limitations

**Commonly reported bugs**

- App crashes on newer iOS versions
- Location data not accessible
- Inconsistent behavior when changing orders
- Rewards not properly applied to purchases

**Most requested features**

- Add Apple Pay or mobile wallet payment options
- Improve rewards program flexibility
- Allow customization and substitutions in the app
- Integrate delivery tracking and support
- Streamline the ordering and checkout process

## Recent user reviews (10 of 784)

All indexed reviews: https://appshunter.io/ios/app/el-pollo-loco-loco-rewards/id1138437085/reviews.md

### 5/5 — Burbank pollo loco- Alameda

*2026-08-25, version 4.3.0*

The best customer service and fast! Love stopping by for my lunch.

### 5/5 — 10/10

*2026-08-24, version 4.2.2*

Amazing food

### 4/5 — Pick up orders

*2026-08-24, version 4.2.2*

Please add drive thru as an option

### 5/5 — I love u

*2026-08-24, version 4.2.2*

Yes

### 5/5 — Easy to use.

*2026-08-24, version 4.2.2*

App is very helpful & easy to use.

### 5/5 — The Crazy Chicken!!!

*2026-08-23, version 4.2.2*

El pollo loco will make you go loco!!

### 5/5 — Easy to use

*2026-08-23, version 4.2.2*

I enjoy having the app to order me food so I can just stop in and pick it up.

### 1/5 — Doesn’t work with Apple ID

*2026-08-21, version 4.2.2*

I made an account with Apple ID, won’t let me log in. I try making a separate account but my phone number is linked to my Apple ID that I can’t log in with. Frustrating.

### 5/5 — Food

*2026-08-20, version 4.2.2*

Escondido California Pollo Loco has delicious food always with Pollo Loco’s chicken spices

### 1/5 — Made Me Update My Account And Now Says My Phone Number Is Already Taken

*2026-08-20, version 4.2.2*

What the title says; I can’t use the app anymore because I can’t even login to my own account because somehow my phone number is already taken, when it’s the same account and email. I just deleted it and am not trying anymore, it’s ridiculous.

## Frequently asked questions about El Pollo Loco

### What is Loco Rewards?

Loco Rewards is a loyalty program that allows you to earn points on every El Pollo Loco order. You can redeem these points for a variety of rewards and enjoy exclusive benefits.

### How do I earn points?

You earn points every time you order El Pollo Loco through the app, on their website, or at a restaurant. The points are automatically added to your Loco Rewards account.

### What kind of rewards can I get?

You can redeem your earned points for a 'feast of rewards,' which typically includes free food items. The app also offers personalized offers, birthday rewards, and exclusive access to new menu items.

### Can I order food with this app?

Yes, the app allows you to order ahead, save your favorite orders, and pay directly from your phone. This makes the ordering process convenient and efficient.

### Is there a cost to join Loco Rewards?

No, joining Loco Rewards is free. You can download the app and start earning points and enjoying benefits without any initial cost.

## Version history (last 5 releases)

### 4.3.0 — 2026-08-25

We’re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience

### 4.2.2 — 2026-07-15

We’re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience

### 4.2.1 — 2026-06-25

We’re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience

### 4.2.0 — 2026-06-02

Your rewards, looking hotter than ever.
We've freshened up the Rewards tab and made checking out with Apple Pay and Google Pay faster than ever. Plus a few behind-the-scenes fixes to keep things running smooth.

### 4.1.1 — 2026-04-21

We’re fine-tuning our grills and adding new ingredients to bring you an even better experience.

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## More apps by El Pollo Loco, Inc.

- [2019 EPL Leadership Conference](https://appshunter.io/ios/app/2019-epl-leadership-conference/id1478029679)

All apps by El Pollo Loco, Inc.: https://appshunter.io/developer/1224194695

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*