# ElaraCare – Team Connections — user reviews > 29 indexed App Store user reviews of ElaraCare by Elara, rated 4.30/5 from 408 ratings. - Source: https://appshunter.io/ios/app/elaracare-team-connections/id1603260595/reviews - App overview in markdown: https://appshunter.io/ios/app/elaracare-team-connections/id1603260595.md - Rating breakdown: 5★ 311 · 4★ 26 · 3★ 19 · 2★ 6 · 1★ 46 ## What do users think of ElaraCare? Overall sentiment: mixed **Pros** - 👍 Easy to use app - 👍 Helpful and informative - 👍 Great for staying connected - 👍 App is great and easy to use - 👍 Love the app - 👍 Amazing services - 👍 Great application for new employees - 👍 Good company to work for - 👍 Love it - 👍 Great experience with supervisors - 👍 Phenomenal team - 👍 Happy employee **Cons** - 🐛 Payroll issues and delayed pay - 🐛 Confusing and overwhelming - 🐛 Lack of information and training - 🐛 Unhelpful support coordinators - 🐛 Poor PCA performance - 🐛 Difficult to navigate - 🐛 Does not update or provide correct links - 🐛 Hard to pull check stubs - 🐛 Low pay - 🐛 Terrible company to work for - 🐛 Supervisors and managers have poor communication - 🐛 Inconsistent app functionality - 🐛 Ghosting after hiring with no guidance - 🐛 Unprofessional company - 🐛 Lawsuit worthy company **Commonly reported bugs** - Daily pay app is the only problem - App does not work half the time - App does not work correctly most of the time - Unsuccessful clocks without help for problems **Most requested features** - More training and less promotion - Clearer indication of paid e-learning time - Better communication from supervisors in Oklahoma - More development for positive PCAs and actual oversight - Higher pay for long-term employees ## Newest reviews (9 of 29) ### 4/5 — 4/5 *2026-03-27* I’m having a difficult time getting my daily pay and payroll issues resolved. It’s been a week since I’ve been paid and it’s starting to affect my ability to take care of my family. I’m more quick response to this issue would be helpful. ### 3/5 — No easy to navigate *2025-09-18* Navigation is complicated and does not clearly states when the hub e learning is time paid. ### 3/5 — Provider *2025-06-08* The daily pay app is the only problem with the whole system ### 4/5 — Faye’s Pay *2024-08-31* The one I left out is because I feel I should make more than $9.00 after all the years I have given to you guys. I love my job. All together I have put almost 19 years. I just spoke with a friend who said we’re told not to discuss pay but we are too embarrassed to do that anyway 😂 ### 2/5 — Application *2024-03-15* Doesn’t work half the time, pay isn’t great Laura is a great person ### 4/5 — Low pay *2023-07-01* It’s a good company to work for but the pay is low ### 1/5 — Absolutely awful *2023-05-08* It doesn’t work correctly most of the time ### 5/5 — Appreciation *2022-11-17* This company is amazing. Be apart of a phenomenal team! Shotout to all the workers especially NW okc office!!! ### 5/5 — Great Application *2022-03-10* It’s helping me as a new employee to get connected! ## Most critical reviews (10 lowest-rated) ### 1/5 — It is no good *2026-01-20, version 3.225.0* It is no good ### 1/5 — Too overwhelmed!! *2025-11-15* It is so much going on I don’t know where to start!! So confusing and not getting paid for hours worked!! Transferred to several different people that don’t know how to solve a e!! No communication with supervisor in Oklahoma!! Needs serious attention and improvement for the caregivers immediately!!! ### 1/5 — Not helpful *2025-09-27* I get no information about my actual job. Too much time spent on promoting and not enough training. Support coordinators are not helpful. PCA’s do not do a good job by the clients. Spend more time developing positive PCA’s and provide actual oversight rather than worthless chatter. ### 1/5 — Does not work *2025-09-15* Does not update and give you the appropriate links ### 1/5 — Too overwhelmed!! *2025-06-23* It is so much going on I don’t know where to start!! Do confusing!! ### 1/5 — Provider *2025-01-29* Hard to pull check stubs to print ### 1/5 — Lawsuit *2024-08-30* Never was a fair company, who can look into this company head CEO to file complaints!! These people needs to be fired!!! Out of Business!! I’m going to start a lawsuit asap!! ### 1/5 — Just awful *2024-04-10* Terrible and unprofessional company ### 1/5 — In home attendant *2023-12-06* Very confusing to live in Texas and work for this company. They hire you then ghost you with no guidance when issues come up but they sure are quick to tell you you can’t get paid for unsuccessful clocks … but no one to help you when there is a problem… vicious cycle!!!! Do yourself a favor and find another company… ### 1/5 — Work *2023-07-18* HORRIBLE, company to work for. The pay is not worth it for what you do, the supervisors and managers are terrible at communication as well. ## Most praised reviews (10 highest-rated) ### 5/5 — Employee *2026-05-19* Great place to work for! ### 5/5 — 👍🏼 Great App *2025-07-13* This app is easy to use and extremely helpful. Ty ### 5/5 — Happy employee *2025-02-14* I love the app it has everything work wise and plenty of information very good and proud to know my employers have my interest in the company. ### 5/5 — services *2024-12-09, version 3.163.0* amazing ### 5/5 — Love staying connected *2024-10-18* Learning more on the app every day. Like having access when I want it. AlayaCare app is a different story. Not accurate at times and no options for anything. Another story. Your app is great! ### 5/5 — Changing app. *2024-09-13* Thank you for changing your app. This app is much easier to use you guys are doing great thank you. Evelyn Borges. ### 5/5 — Sherry Tindall *2024-04-12, version 3.159.0* Love all the wonderful people and help i received getting a job . Everyone has been Great.So blessed. ### 5/5 — Caregiver Review *2023-04-26, version 3.118.0* Absolutely love it. ### 5/5 — Personal Care Assistant *2023-03-15* I came aboard the team in Kennett Missouri in January 2023. I’ve had a great experience with the supervisors and I’m trucking doing what love to do and that’s care for the people in capacity. No agency is perfect of course not including people. But passion and love looks pass perfection striving each and every day to be better and do better than day before. I will continue to be great in the this company. Thanks for the opportunity to help serve our clients. ### 5/5 — Negritta *2023-02-22, version 3.107.1* Love the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*