# Elavon Mobile — user reviews > 59 indexed App Store user reviews of Elavon Mobile by talech, Inc., rated 4.20/5 from 226 ratings. - Source: https://appshunter.io/ios/app/elavon-mobile/id1509544782/reviews - App overview in markdown: https://appshunter.io/ios/app/elavon-mobile/id1509544782.md - Rating breakdown: 5★ 171 · 4★ 10 · 3★ 3 · 2★ 1 · 1★ 41 ## What do users think of Elavon Mobile? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 💸 Low fees - 🚀 Fast deposits - 📱 Mobile payment acceptance - 💡 Digital receipts - 👍 Simple and effective - 🔒 Secure against data breaches - 👍 Great for small businesses - 👍 Easy to use - 👍 Intuitive interface - 👍 Loyalty rewards feature - 👍 Great for mobile payments - 👍 Cost-effective solution - 👍 Entire POS on mobile device - 👍 Easy payment acceptance - 👍 Great product **Cons** - 🐛 Login issues - 🐛 App crashes - 🐛 Freezes during transactions - 🐛 Inability to copy/paste - 🐛 Poor customer service - 🐛 Funds held unexpectedly - 🐛 Account closures without clear reason - 🐛 Lack of transaction history - 🐛 Unrealistic requirements - 🐛 Fees for innocent chargebacks - 🐛 Random account closures - 🐛 App is awful/terrible - 🐛 Frustrating login process - 🐛 Cannot log in - 🐛 Lost business due to Elavon - 🐛 Chargeback fees even when innocent - 🐛 Loss prevention randomly closes accounts - 🐛 Kept my money - 🐛 Funds not available immediately - 🐛 App doesn't store transaction history - 🐛 Difficult to work with - 🐛 Unresponsive customer service - 🐛 Impractical requirements for small operations - 🐛 Constantly freezes - 🐛 Cannot look up or save invoices - 🐛 Horrible app - 🐛 Cannot edit text properly - 🐛 Cannot copy/paste in login - 🐛 App seems like a scam - 🐛 Fishy stuff going on - 🐛 Held funds for 90 days - 🐛 Investigator threatened to hold money indefinitely - 🐛 Everyone unavailable - 🐛 Closed account due to credit - 🐛 Barely any details available - 🐛 Doesn't show all sales - 🐛 Outdated and clunky interface - 🐛 Minimal transparency on payouts - 🐛 Confusing and outdated - 🐛 Engineers lack UX understanding - 🐛 Update issues - 🐛 No paste option - 🐛 Ludicrous to not have copy/paste - 🐛 Nonsense fraud departments - 🐛 Not working with US bank properly - 🐛 Never gives reports or receipts - 🐛 No support in Quebec - 🐛 Bias reviews - 🐛 App keeps crashing - 🐛 Advertised free mobile, charged $25/month - 🐛 Hassle to get money back - 🐛 Rude customer service - 🐛 No statements - 🐛 Poor customer service - 🐛 Not a bargain - 🐛 New version is downhill - 🐛 Developers should be embarrassed - 🐛 Cannot download inventory report - 🐛 Website won't load list - 🐛 Not acceptable - 🐛 Doesn't integrate well - 🐛 Ruined my business - 🐛 Update rendered everything useless - 🐛 Phone app is horrendous - 🐛 Device didn't work upon arrival - 🐛 Terrible service - 🐛 Changed name disrespectfully - 🐛 Dumb update - 🐛 Fails to register sales/tips - 🐛 Randomly charges customers twice - 🐛 Support lacks skills - 🐛 Worst app designed - 🐛 New dashboard is worse - 🐛 Scam company - 🐛 Problems after certain transactions - 🐛 Busy days give errors - 🐛 Still getting charged after trying to close - 🐛 Useless - 🐛 No customer service email - 🐛 Complicated merchant services - 🐛 Cannot tell who you charged - 🐛 Cannot find receipts - 🐛 Endless wait on hold - 🐛 Caught in update loop - 🐛 Version not supported loop - 🐛 Customer support email undeliverable - 🐛 No phone number on app - 🐛 Unable to take payments - 🐛 Terrible system - 🐛 Upgrade doesn't work - 🐛 Big waste of time - 🐛 Idiots doing programming - 🐛 Glitches - 🐛 Keeps logging me out - 🐛 Messing up business - 🐛 Beyond me why any business recommends this - 🐛 Issues getting set up - 🐛 Crashes in the middle of transactions - 🐛 Awkward to redo transactions - 🐛 Notes disappear - 🐛 User UNfriendly - 🐛 Basic features cost extra - 🐛 Terrible experience from setup to tech support - 🐛 Crippled operations - 🐛 Crashes when using discount - 🐛 Support's answer: delete and reinstall **Commonly reported bugs** - Cannot login - Login credentials incorrect - Password reset issues - App freezes - App crashes - Cannot save invoices - Cannot look up invoices - Cannot edit text properly - Cannot copy and paste - App seems like a scam - Funds held for extended periods - Account closed without clear reason - Transaction history missing - App doesn't store transaction history - Device not working upon arrival - App fails to register sales - App fails to register employee tips - App randomly charges customers twice - New dashboard is worse - App keeps crashing during transactions - Notes disappear during transactions - App keeps logging out - App glitches - App requires updates constantly - Update required loop - Version not supported loop - Customer support email undeliverable - App crashes when adding new services - App crashes when using discount - App crashes when trying to save discount **Most requested features** - Add copy/paste functionality - Fix annoyance with text editing - Add 'X' to erase text line - Improve reporting and receipts - Allow copy/paste in login - Improve transaction history detail - Allow retrieval of specific details like 'tips' - Fix sales not showing - Add dark mode - Improve integration with other apps - Make inventory reports downloadable - Improve dashboard usability - Add customer service email - Provide phone number for support - Allow editing of text properly - Enable copy and paste for login and text fields - Fix issue with not showing all sales - Provide better transaction details - Improve mobile charging ease of use - Add ability to look up and save invoices - Improve fraud department responsiveness - Provide statements and reports - Improve integration with other services - Add ability to paste numbers and addresses ## Newest reviews (13 of 59) ### 3/5 — Too many glitches! *2026-08-16, version 5.21.0* Sooooo, I didn’t have any issues for a long time but recently I’ve had to double check all my transactions throughout the day,major one is when system shows PARTIALLY PAID when the amount had been already charged, please fix this major glitch immediately. ### 2/5 — So many glitches!! *2026-07-22, version 5.20.0* Despite the frequent updates and bug fixes, the app still has numerous glitches. It often feels like the updates don’t actually improve the user experience. The interface isn’t very user-friendly, and using it for payments can be frustrating. Unfortunately, I can’t recommend it and would suggest looking at other payment options instead. ### 1/5 — Can no longer edit text properly *2025-11-14, version 5.14.1* Until 2022, I could easily copy and paste text, and edit a catalog to make corrections or any changes. Like any other App, it should have the “X” to completely revive a text line such as item name etc. After an update somewhere in 2023, it cannot accept copy and paste such as clients email. They have to type the whole thing again just to send a receipt. I can’t even copy and paste in the LOGIN. I have to put every single digit of a 32 character password! You know what they said? After IOS 17, it’s no longer possible, when EVERY APP OUT THERE ALLOWS copy and paste and the X to single tap erase is there. PLEASE FIX THIS ANNOYANCE!! it makes it difficult to get things done!! ### 1/5 — Garbage *2025-11-10, version 5.14.1* This app seems like a scam. Very fishy stuff going on. First they approved everything and opened an account. On my first transaction, they held the funds, told me they were investigating for fraud and could hold the money for 90 days. The "investigator" got upset when I told her she could easily look me up on WA DOR website, threatened to hold the money indefinitely because "this call isn't going to be productive," and hung up on me. When I tried to contact someone above her pay grade, everyone was on vacation or unavailable for some reason. They did eventually release the funds after I provided my customer's information (which seems extremely weird/risky) and then called him and asked a barrage of questions. They also closed my account and told me my credit isn't good enough to process cards because I need to be able to cover any chargebacks. Definitely recommend using something else for CC processing. ### 3/5 — It’s OK *2025-11-10, version 5.14.0* I switched from gopayments to this because it’s what my bank suggested(cobalt) and honestly it’s just OK. Go pay was far more user-friendly in every aspect from automatically jumping to the next box when manually entering credit cards to easily finding all the information on a credit card charge and much more. If gopayments hadn’t screwed me out of $250 on a charge back that I proved was a legitimate charge, the customer just didn’t wanna pay, I would 100% still be with gopayments. Their mobile charging ease of use 10 out of 10, Telech mobile charging ease of use 5 out of 10. I thought maybe I just needed to get used to this new system but over a year later it’s still barely OK. ### 1/5 — Barely any details *2025-08-28, version 5.12.0* The data that is available on this app to review your businesses sales is extremely low. You can’t retrieve any specific details, like ‘tips’ for example. Sometimes it doesn’t show me any sales, when I know they happen. Awful app and customer service. ### 1/5 — Terrible app for “Tap to Pay” *2025-05-17, version 5.10.0* I used this app to accept 4 card payments for my small business. All customers were successfully charged, but I never received the funds. The app’s interface is outdated and clunky, with minimal transparency about payouts or batch settlements. Navigating settings is frustrating, and there’s zero clarity on where your money is. Absolutely unacceptable for a payment processor — avoid this app if you care about getting paid on time. THERE ARE BETTER APPS and SERVICES out there. This one is way too confusing and outdated. The engineers that built this have no understanding of UX. I would much rather use Square or Venmo. ### 1/5 — Update *2025-04-06, version 5.10.0* It keeps telling me to update and not able???? ### 1/5 — No “Paste” Option?!? *2025-02-04, version 5.8.0* How can a payment app, where you manually enter customer’s payment and billing information not have the ability to “Paste” copied numbers or addresses? Seems absolutely ludicrous to me. So I have to write everything out on paper, then transfer it to the app letter by letter. Please add a Copy/Paste functionality. ### 1/5 — This non sense bank *2025-01-05, version 5.7.0* They have nonsense fraud departments I have the service last 14 years have but stupid bank fraud department will make you nut Talech app is massy not working with US bank proper and have problem never give you report or receipt My opinion stay away from this fraud bank ### 1/5 — Pas de support au Québec *2024-12-10, version 5.7.0* Le service à la clientèle est pas disponible au Québec ### 1/5 — App Keeps Crashing *2024-10-10, version 5.7.0* The app keeps crashing when I go to the invoice section of the settings. I need to make an import change and I can’t. I even tried downloading and reinstalling the app and it’s still not working. ### 1/5 — WARNING DO NOT USE *2024-09-12, version 5.6.0* Advertise free mobile yet they charge me $25 a month even though I didn’t use it and even after I canceled the service and made it such a hassle and hostile environment just to return my money ## Most critical reviews (10 lowest-rated) ### 1/5 — Elavon cost me my business… *2026-07-13, version 5.20.0* I started a new company. I opened a business bank account. I was told that Elavon was the payment processor that the bank utilized for business transactions. I had previously vetted my clients and had those clients awaiting the remote payment processing link to be provided. Elavon refused to provide the payment processing link my potential clients were awaiting. Elavon cost me business and my clients. The damage to those business relationships are irreparable. Elavon cost me my business. Protect yourself and yours from suffering a similar outcome. ### 1/5 — Can’t Login *2026-07-02, version 5.20.0* I haven’t been able to use the mobile app because of how frustrating it is to even try to login. I create a username and password through online banking and it’s instructed to use the same credentials when logging into the Elavon Mobile app. Once I punched those credentials inside the yellow on mobile app it tells me that the login is wrong and so I create a new password several times to try to get in. However, every time I change the password through the Elavon Mobile app. It also changes my password through the online banking app. I noticed that the password criteria required for the app includes a special character versus the online banking that does not and I think that’s what’s messing up with the communication between the two. If I can’t even login, I’m not going to use it. ### 1/5 — Never been able to log in *2026-06-22, version 5.19.0* Despite getting assistance, we couldn’t resolve the log in issue. ### 1/5 — Not Recommended *2026-06-04, version 5.19.0* At first, I used this a good bit until I got a chargeback and had to ask a consumer to reverse it. They still charge a fee for chargeback if you’re innocent. The loss prevention teams can cut you off and close your account at anytime randomly. ### 1/5 — This app is AWFUL *2026-05-31, version 5.19.0* It is absolutely IMPOSSIBLE to log into this app. Username doesn’t work. Email doesn’t work. You click forgot password and type in your password, and then “can’t set it to prior password”. Then you enter that in and STILL DOESNT WORK. They send you a verification code for you to log in (so clearly my email is correct), and then it says error again. This app is awful, the platform is terrible. Just spend the $20 a month and use quick books ### 1/5 — Log in Glitches every time!! *2026-05-22, version 5.19.0* I got the Elavon service complimentary with my business bank account provider… it’s been nothing but frustrating headaches. It looks nice and all but it’s for a side hustle I don’t use often yet. Every time I need to log in to make an invoice, my log ins and usernames will NEVER take. I write everything down because of this app. Even when I go through the steps to recover and reset my passwords. I’ll write them down. Go to log in and it doesn’t take. Will wait even a business day or 2. Try again. Still no luck. Driving me absolutely nuts and ready to switch to a different platform like Quickbooks. ### 1/5 — Stay AWAY THEY KEPT MY MONEY *2026-05-17, version 5.19.0* So I tried for the first time and everything went fine I received the payment the next day on my bank account. Next time I used it I got paid for 220 dollars and they kept my money. I submit a report and they told me they decided to cancel my agreement and they no longer want to work with me? Like whaaat? ### 1/5 — Frustrating to use the app *2026-04-21, version 5.18.0* Whenever my customers pays me via card or invoice. Funds are not getting available immediately. Moreover app do not store any history of those transactions. ### 1/5 — WARNING STAY AWAY *2026-04-16, version 5.17.0* As a small business owner, I have found this company and its application extremely difficult to work with. I was referred to their services by my bank for credit card processing, but the experience has been consistently disappointing. Customer service has been unresponsive and unhelpful, and the requirements imposed on my business were, in my view, unrealistic and impractical for a small operation. Having been in business since 1985, I have worked with many service providers, and this has been one of the most challenging experiences I have encountered. Based on my experience, I would advise other small business owners to carefully evaluate their options before engaging with this company. ### 1/5 — Hate it!! *2026-03-04, version 5.16.0* The app constantly freezes, I can not look up or save invoices. Horrible app ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2026-02-28, version 5.16.0* I have loved using Elavon mobile for my Small business. The fees are so low and it’s very user friendly. I get the money deposited into my account within a day or two. I have really liked the features! I love that I can send a digital receipt as well! ### 5/5 — Nice app *2025-12-04, version 5.14.2* Simple but effective app. Has what you need and is easy to use. ### 5/5 — Secure and User Friendly *2025-06-19, version 5.11.1* I don’t know about some peoples comments…No funds have nothing to do with the app! lol. It’s a register, so no it won’t allow you to “paste”. What it IS is security against Data breaches, which Square has zero. I don’t want my customers to EVER call and say is “my card was scammed and your shop was the last place I used it”… FAR more important than “paste” ### 5/5 — Great Application *2025-02-13, version 5.8.0* I have had any issues. I love the being apple to accept payments from iPhone. I would highly recommend this to any small business that wants the simple and easy way of accepting payments. ### 5/5 — Stars *2024-12-23, version 5.7.0* Thank you all at talech. It makes payment from clients easy. ### 5/5 — Super easy to use *2024-11-21, version 5.7.0* Great interface- super intuitive. And I was able to get up and running in a day. ### 5/5 — Great app *2024-10-22, version 5.7.0* Nothing but great feed back for this app. The loyalty rewards feature is amazing to enable to attract more customers to the business. Tons of updates and new features have been added as well. I am super satisfied don’t let the bias reviews ruin your perspective on the app! ### 5/5 — Great app, always updating *2024-05-02* Great up, just need to check for updates as it is always changing to work better ### 5/5 — Best app ever *2023-06-15* Haven’t used this app that much yet just starting new company but seems to work so is the best most important app for being paid! ### 5/5 — Love being mobile *2023-02-28, version 3.7.0* Super easy to use and I love the ease of it. The invoice part is super easy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*