# Electric Miles — Your EV smart charging app

> Smart EV charging management for home and business, optimizing costs and energy use. (iPhone/iPad app by Electric Miles Ltd.)

- Source: https://appshunter.io/ios/app/electric-miles/id1529093945 (this page in markdown: same URL + `.md`)
- Developer: [Electric Miles Ltd](https://appshunter.io/developer/1527097322)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 99 MB
- Languages: English
- Released: 2021-12-15
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/electric-miles/id1529093945/reviews.md

## What is Electric Miles?

Electric Miles offers a versatile and all-encompassing platform for managing electric vehicle charging needs, whether at home or in a business environment. With cutting-edge features that optimise energy consumption, reduce costs, and ensure a seamless user experience, Electric Miles is ideal for both individual users and businesses aiming to efficiently manage and monetise their EV charging services.

Home Charging Solution
Electric Miles presents a robust home EV charging solution that includes smart charging algorithms, solar integration, and dynamic tariff management to maximise cost savings and energy efficiency.

Key Features:

Smart charging: Advanced algorithms enable charging during off-peak hours, reducing energy costs and optimising consumption. Users can personalise their charging preferences for a tailored experience.

Solar charging: Integration with home solar systems allows users to utilise renewable energy for EV charging, offering a sustainable and cost-effective option.

Tariff integration: Supports single, peak, and agile tariffs, automating charging at the cheapest times to minimise energy costs.

User management: Allows multiple users to access a single account with personalised settings, ideal for households with multiple users requiring custom schedules.

Multi-location support: Manage chargers at different locations, such as home and workplace, with independent schedules and settings, providing flexibility for users with multiple properties.

Business Charging Solutions
Electric Miles also offers tailored solutions for private and commercial businesses, ensuring flexibility, control, and the potential to monetise charging services efficiently.

1. Private Business Solution
Designed for small businesses, this solution provides secure management of private charging networks, offering ease of access and robust control.

Secure charger access management: Authorise users (e.g., employees, customers) through secure methods like unique codes or mobile app authentication to control charger usage.

Multi-location support: Manage multiple charging sites independently, ensuring flexibility for businesses with various locations.

History tracking and export: Track charging history across all users and locations, with export options for simplified administrative and financial management.

2. Commercial Business Solution
Perfect for larger commercial sites, this solution enables businesses to monetise their charging services effectively. It provides users with seamless access to paid charging options while offering comprehensive management tools via a secure web dashboard.

Tailored tariffs: Set customised pricing for different user groups such as employees, customers, and guests to maximise revenue potential while maintaining competitive rates.

Secure payment options: Integrated with debit and credit card transactions, ensuring a seamless and secure payment experience for all users.

Control access to charging network: Restrict charger access to authorised users only, ensuring the secure use of the network.

Optimise charging availability: Set operating hours to manage when chargers are accessible, optimising energy use and ensuring availability during peak times.

Dynamic pricing: Adjust tariffs dynamically based on peak and off-peak hours to encourage usage during optimal times, maximising both revenue and cost savings.

Comprehensive transaction management: Monitor transactions, track payments, and access detailed revenue reports, payout summaries, and transaction histories in real-time through a secure web dashboard.

Secure and intuitive interface: A user-friendly dashboard designed for security and ease of use, enabling businesses to navigate financial data confidently.

We always love to hear from you. Contact us via support@electricmiles.co.uk today.

## Key features

- Smart charging algorithms
- Solar energy integration
- Dynamic tariff management
- User and access management
- Multi-location support
- Business charging monetization

## What do users think of Electric Miles?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🚀 Seamless integration with charger
- 💰 Saves money on energy costs
- 🌱 Tracks environmental impact
- 👍 User-friendly interface
- 👍 Reliable performance
- 👍 Helpful customer support

**Cons**

- 🐛 Connectivity issues
- 🐛 Unreliable charging schedules
- 🐛 App resets and loses charger connection
- 🐛 Confusing UI and messaging
- 🐛 Frequent app crashes
- 🐛 Compatibility issues with some chargers

**Commonly reported bugs**

- App unable to detect or connect to charger
- Scheduled charges not working as expected
- Boost charge feature not functioning properly
- Charger settings reset after app updates

**Most requested features**

- Ability to schedule recurring charges
- Option to choose start and end times for charging
- Support for multiple electric vehicles
- Offline mode for charging
- Improved charging history reporting

## Recent user reviews (10 of 124)

All indexed reviews: https://appshunter.io/ios/app/electric-miles/id1529093945/reviews.md

### 2/5 — Nice interface but not functional

*2026-08-30, version 4.0.1*

I have multiple issues with EM app. It sometimes logs me out for no reason and then it says my EV charger is offline when it is not. 

My main frustration is that they don’t maintain the electricity provider tariffs at all and if you want to add your tariff in manually it only allows you to use two rates (it assumes you have one rate for the night). I have a tariff with an off-peak rate at two periods during the day so I’m unable to use this as I wouldn’t be able to charge my car during one of the off-peak periods due to the restrictions imposed by the app. 

Please can you maintain the electricity provider tariff before you roll out the Project Plug-in and add in the option to manually input at least three rates (daytime x 2 plus night time).

### 1/5 — Awful

*2026-08-23, version 4.0.1*

Won’t even let me verify my account, keeps saying network error. Even tried deleting and re-downloading

### 1/5 — Truly awful

*2026-08-14, version 4.0.1*

So many obviously fake reviews, so many bugs. The most frustrating one is that if I put my charger in ‘Plug & Charge’ mode, and then remove the charge window from the app, it reverts to ‘App’ charging mode which conflicts with smart charging managed by the vehicle. 

Smart charging through the app fundamentally doesn’t work with Intelligent Octopus Go so that’s a non starter. 

So annoying as I inherited this charger but I think I would rather pay an electrician to replace it rather than continue with this app

### 1/5 — So unreliable… 😫

*2026-08-01, version 4.0.1*

Easy to work with and understand but so so so unreliable, always freezing and crashing… the amounts of times that I had to reinstall to see if it would solve problems is ridiculous. Find it even worse since last update

### 1/5 — Completely unusable

*2026-07-27, version 4.0.1*

I live in a new build property with an EV-IQ charge point, this app crashes every single time without fail when I attempt to open the charger page within it. Save yourself the headache and buy a better EV charger with working software

### 1/5 — Latest update

*2026-07-05, version 4.0.1*

Not sure what has happened but in the last week or so the app must have updated now it just won’t start and when it does it doesn’t seem to keep up to date with the charger status if it’s on, and if car is plugged meaning that the app won’t allow the car to charge. Was working fine until it updated

### 1/5 — App/charger instability

*2026-05-21, version 4.0.1*

Latest update has led to the app crashing whilst loading. Not a problem as I have the charger set to plug and play. But now the charger keeps crashing when charging starts resulting in minimal charge to the car. The two issues feel linked

### 1/5 — Not Good

*2026-05-07, version 4.0.1*

Doesn’t work half the time, when it does it will stop charging for an unknown reason and is not particularly easy to set up and navigate.

### 1/5 — Has potential… but frustrating reliability issues

*2026-04-16, version 4.0.0*

The app has a solid idea behind it, but the experience is let down by reliability problems and inconsistent performance. Charging sessions frequently stop due to network issues, and at times it keeps stopping and starting charging by itself, which makes it hard to rely on the app for a smooth experience.

The messaging within the app can also be confusing. It’s not always clear whether charging has actually stopped or if it’s just a temporary glitch, which adds unnecessary stress when trying to manage charging.

I’ve reached out to the support team multiple times via email, but despite several attempts, I haven’t received a proper solution. Responses are either delayed or don’t address the issue properly, which is disappointing.

Overall, the concept is great, but the app feels unstable in its current state. I hope these reliability and support issues are addressed soon in future updates.

### 5/5 — Good App

*2026-02-12, version 3.10.0*

Used this app for over 2 years and haven’t yet experienced an issue with it, it’s worked well for us our friends who visit and charge their cars as well.

## Frequently asked questions about Electric Miles

### What does the Electric Miles app do?

Electric Miles is a comprehensive platform for managing electric vehicle charging. It offers smart charging features to optimize energy consumption and reduce costs, integrates with solar power systems, and supports various tariff plans. The app also provides solutions for businesses to manage and monetize their EV charging infrastructure.

### What are the key features of Electric Miles?

Key features include smart charging algorithms that charge during off-peak hours, solar charging integration to use renewable energy, tariff integration for cost automation, user management for multiple users, and multi-location support for managing chargers at different sites. Businesses can also benefit from secure access management and payment options.

### Is Electric Miles free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases required for its core functionality.

### Who is the target audience for Electric Miles?

The app is designed for electric vehicle owners, whether for home charging or for businesses. It caters to individuals seeking to optimize their charging costs and energy efficiency, as well as small to large commercial entities looking to manage and potentially profit from their EV charging services.

### Can Electric Miles be used for business charging?

Yes, Electric Miles offers specific solutions for private and commercial businesses. Businesses can manage secure charger access, track usage history, set tailored tariffs for different user groups, and enable secure payment options for users to monetize their charging services.

## Version history (last 5 releases)

### 4.0.1 — 2026-04-21

This update focuses on stability improvements, minor UI enhancements, and overall app experience refinements.

Improvements
- Improved navigation for a smoother and more intuitive user experience  
- Minor UI updates to enhance usability and clarity

Bug Fixes
- Resolved an issue with the **Energy Bar** when setting a charging target in residential zones  
- Fixed a problem where **notifications were not being received reliably**

### 4.0.0 — 2026-04-09

Electric Miles v4.0.0 brings a major app redesign focused on simplicity, clarity, and a driver-first experience.

New app structure:

- Navigate easily with three main tabs: Home, Public, and History
- Account settings are now always accessible from the top-right corner

Clear separation of charging experiences:

- Residential and Public charging flows are now fully separated
- Improved clarity and smoother navigation across both journeys

Driver-focused experience:

- The app is now dedicated to drivers
- All admin actions (zones, chargers, users) have been moved to the Empact Platform

Improved zone management:

- Revamped zone selection screen
- Zone settings now accessible directly from Home
- Reduced duplicate zone creation issues

Better smart charging access:

- Smart Charging is now prominently placed as a button on the Home screen
- No changes to functionality, just easier access

Public charging enhancements:

- See zone type and number of chargers upfront
- Access support details directly from the Public tab
- Clear breakdown of costs before starting a session, including:
  - Connection fee
  -  Estimated charging cost
  -  Idle time fee
  - Pre-authorisation amount

Transparent charging sessions:

- Charging starts after payment confirmation
- Sessions end automatically at target or when stopped manually
- Grace period and idle fees are clearly explained

History improvements:

- Separate history views for Residential and Public users
- Continued support for CSV downloads and filtering (Residential)

This update focuses on improving usability, reducing confusion, and delivering a smoother overall charging experience.

### 3.11.0 — 2026-02-13

This update includes minor bug fixes and targeted improvements to enhance address retrieval accuracy and improve overall user experience. These changes help streamline the flow and ensure a smoother, more seamless interaction.

### 3.10.0 — 2025-12-08

Our chatbot is back and better! This update brings our improved chatbot to life with enhanced features and a smoother overall experience. You can now manage your marketing consent directly in the app under the Profile section. We’ve also resolved several bugs affecting user experience and introduced UI updates for more seamless navigation.

### 3.9.0 — 2025-08-18

This update brings a smoother, more reliable experience with several improvements and fixes. We’ve resolved various bugs, refined the user interface for selected features, and streamlined the authentication flow to ensure clear, accurate error messages. Additionally, we’ve expanded support to include more Octopus tariffs, giving you greater flexibility in managing your energy plans.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*