# Electro Savings Mobile Banking — user reviews > 29 indexed App Store user reviews of Electro Savings Mobile Banking by Electro Savings Credit Union, rated 4.76/5 from 2,052 ratings. - Source: https://appshunter.io/ios/app/electro-savings-mobile-banking/id537704828/reviews - App overview in markdown: https://appshunter.io/ios/app/electro-savings-mobile-banking/id537704828.md - Rating breakdown: 5★ 1,778 · 4★ 166 · 3★ 44 · 2★ 15 · 1★ 49 ## What do users think of Electro Savings Mobile Banking? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 👍 Convenient features - 💯 Excellent service - 🤩 Great app experience **Cons** - 🐛 App bugs and crashes - 🔒 Security issues - ⚠️ Lack of updates - 🤯 Frustrating user experience **Commonly reported bugs** - Fingerprint login not working - App freezes and crashes - Transactions not showing up in the app - Unable to access the app after iOS updates **Most requested features** - Update app for latest iOS versions - Add payment scheduling feature - Improve fingerprint login functionality - Provide better transaction notifications ## Newest reviews (9 of 29) ### 5/5 — Mobile deposits *2019-12-27* Very convenient and easy ### 5/5 — AWESOME SERVICE!!! Manchester Location *2019-12-07* I have a great experience every time I go in to this branch. The Staff is always friendly and the Manager (Anthony) is always very patient, courteous and is very knowledgable when addressing my concerns. This crew definitely goes above and beyond to make sure you have a great experience. Way to go guys!!! Keep up the AWESOME work!!! ### 5/5 — Electro Savings Credit Union *2019-05-10, version 4.20.121* Nice and easy app to use. ### 5/5 — My Experience *2019-05-08, version 4.20.121* Nice! ### 5/5 — Great program. Love it. *2019-03-11* Electro Savings Credit Union in a great place to do business because of their wonderful employees and programs. ### 4/5 — Electro app *2019-02-23* The quality of the electro savings app has significantly improved over the years ### 5/5 — Convenience *2019-02-12* I appreciate the ease of access and ability to move money as needed. ### 5/5 — I love this app! *2019-01-16* I was without it for a few days while transitioning devices and didn’t realize how much I use it. Love the new Search feature! ### 5/5 — Worthy effort, but still somewhat lacking *2015-02-02, version 3.8.38* With the latest update, some bugs that I never knew about were apparently fixed but unfortunately on their way out one of the bugs eight balance portion of the screen ## Most critical reviews (10 lowest-rated) ### 1/5 — Fingerprint doesn’t save fix it!!! *2023-10-14* Fingerprint login use to work then about a year ago it stop every time i try to use it, it tells me to set it up. I have reset it a million times. Still doesn’t work the toggle just turns itself off after you reset it. ### 1/5 — App does not work *2022-05-03* I used to love this bank until the app started working. When I called they told me it’s a glitch and I should just delete and reinstall the app. I have done this several times, still cannot login. Error message says “USERPASS Lockout” I even deleted the app for over a month, gave it some time to get fixed, just redownloaded it and still says the same thing. Online banking works fine, it’s just not as convenient. Please fix the app. ### 1/5 — Needs an IOS update *2021-08-03* Unable to access the mobile app as it is not been updated to the current IOS version. Keep getting an error when trying to log in. ### 1/5 — FIX THE APP! *2020-04-27* This app is ridiculously frustrating. Each time a new IOS update comes out all my other apps come out with their updates to make sure they function good. Does Electro? No. Not ever! And good luck getting someone to talk to or to call you back. If I sign up for account change alerts I should get them! If I transfer money from one account to another within the app I should see those transaction in the app! Everything is behind on this app! As soon as this bank opens its doors up again I’m taking my money out and going to a bank that has an app that actually WORKS! ### 1/5 — Not user friendly *2019-09-18, version 4.20.121* I can’t view my statements. ### 1/5 — Won’t work *2019-02-04* I have had this app for years. Now it tells me I need to update it but there is no update available for it. I called the bank and they see no problem with it. I’d love the issue to be fixed soon. ### 1/5 — Errors 100% of the time *2017-09-26* The app shows balances okay. But if you try to do something like mobile deposit or send money, it gives "internal error" and fails every time. ### 3/5 — Password change *2023-03-15* I tried numerous times to change my password ### 3/5 — Lacks basic features *2023-01-17* Works well but lacks some very basic features like payment scheduling. I wanted to schedule loan payments from my checking account every month, but I am not able to. ### 3/5 — Freezes on every other screen *2015-11-02, version 3.10.220* Unable to use Touch ID to login. User interface is somewhat weird. When the app is working there are long pauses between taps when it freezes - forcing a reload of the app. Do not rely on this app when you absolutely positively must complete a transaction. 3 stars for beginner effort on the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great bank *2025-05-17* This is the best bank I’ve been with you forever and I’m going to miss everything about you ### 5/5 — Needs an update *2023-09-05* Needs an update for iOS. Uninstalled. Reinstalled. Restarted phone, restarted network settings, Got new phone, again. Moved twice in multiple states. Stopped using app. ### 5/5 — Amazing App *2021-11-18* Easy to use with great features! ### 5/5 — Love ya *2021-08-07, version 4.34.109* Electro is amazing ### 5/5 — Best Credit Union in the World! *2021-04-01* I love this App. It never freezes or anything. I love the credit union as well. ### 5/5 — Greatest app *2021-02-02* We love this app. So easy to use for electronic deposits and a wonderful credit union. ### 5/5 — Satisfaction Guaranteed *2021-01-31* From the moment I established my accounts with this Credit Union I’ve been completely pleased with everyone’s service. If I needed help understanding anything on my accounts it’s been thoroughly explained to me. When I’ve ask for a loan I’ve received the best rates and terms available. The staff is always courteous and so very helpful. I always promote your services to my family and friends when they state they are looking for a new place to bank. Thank you all for your Excellent service, Sandra Henrich ### 5/5 — Great Credit Union (Godspeed Godspeed bless Electro Credit Union Staff& America *2020-04-20, version 4.20.121* Great Bank ### 5/5 — Awesome *2020-02-02, version 4.20.121* Your app is very so easy to use ### 5/5 — Five stars *2020-01-21* This app saved my life! It notifies me immediately after every transaction and I can check my balance right from my phone before making any purchases. Easy and convenient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*