# Electromaps: Charging stations — user reviews > 73 indexed App Store user reviews of Electromaps by Wallbox, rated 4.80/5 from 342 ratings. - Source: https://appshunter.io/ios/app/electromaps-charging-stations/id606186464/reviews - App overview in markdown: https://appshunter.io/ios/app/electromaps-charging-stations/id606186464.md - Rating breakdown: 5★ 303 · 4★ 20 · 3★ 4 · 2★ 3 · 1★ 12 ## What do users think of Electromaps? Overall sentiment: negative **Pros** - 👍 Lifesaver for EV travel - 👍 Works with alternative payment - 👍 Useful in Spain - 👍 Fast and easy to use - 👍 Essential for Europe travel - 👍 Good potential - 👍 Superb across Europe - 👍 Works after re-installing **Cons** - 👎 No customer service - 👎 Unreliable station availability - 👎 App shows unavailable stations - 👎 No way to report errors - 👎 Inconvenient phone number location - 👎 Cannot use Canadian postal codes - 👎 Cannot use Canadian/US phone numbers - 👎 Incompetent service - 👎 Few chargers in Australia - 👎 Registration fails - 👎 Postal code invalid - 👎 Invalid postal code - 👎 Very poor customer service - 👎 Unusable on iPhone - 👎 Invalid postal code - 👎 Unrecognized postal codes - 👎 Purchased card not recognized - 👎 Extremely expensive charging - 👎 Postal code not valid - 👎 Postal code issue - 👎 Cannot register - 👎 Connection issues - 👎 Map not zoomable - 👎 Postcode not recognized - 👎 Rubbish registration - 👎 Unusable app - 👎 Too expensive - 👎 No stations displayed - 👎 Charging bookings fail - 👎 Ads are annoying - 👎 Registration hangs - 👎 Registration difficult - 👎 Expensive - 👎 Poor verification - 👎 Not usable in Berlin - 👎 Map is slow - 👎 No filter for free chargers - 👎 Difficult to see tariffs - 👎 No return button - 👎 Terms not in German - 👎 Limited offering - 👎 App freezes - 👎 Tariffs rarely indicated - 👎 Incomplete application - 👎 Doesn't work - 👎 New version is horrible - 👎 Limited private parking - 👎 Dreadful - 👎 Cannot register - 👎 Registration crashes - 👎 No map points displayed - 👎 Charger not used at time of query **Commonly reported bugs** - 100,- credit disappeared - App shows unavailable stations as available - No response to emails - No support for days - No way to report errors - No customer service - Incompetence in providing tickets - Few chargers on maps in Australia - Registration fails - Cannot proceed without postcode - Postal code invalid - Invalid postal code - Invalid postal code - Unusable on iPhone SE - Invalid postal code - Fails to recognize valid UK post codes - Purchased card not recognized - App tells me postal code is invalid - Postal code issue - Cannot register - Connection is a misery - Codes never work - Map not zoomable - Postcode not recognised - Rubbish, couldn't register - Kept telling me postcode was invalid - Unusable app - Cannot access without registering - System doesn't accept UK or French postcodes - No stations displayed - Charging bookings don't always work - Charging errors very frequent - Ads are annoying - Clock still running in charging history - Registration hangs - Cannot complete registration - Password reset doesn't work - User not recognized for password reset - Registration difficult - Verification stage hangs - Cannot input verification code - Not usable in Berlin - Map is slow - No filter for free chargers - Difficult to see tariffs - No return button - Terms and conditions not in German - App freezes sometimes - Tariffs rarely indicated - Incomplete application - Doesn't work at all - Cannot select connector to start charge - No tariff indication - New version is horrible - Loses useful information - Adds more taps to access information - Limited private parking chargers - Dreadful - Doesn't recognise locations - Cannot register - Registration crashes - Registration fails on iPad - No map points displayed - Charger not used at time of query - Login errors: Wrong User, Error Token, generic_error - Cannot log in, only see stations as guest - Login screen too low for iPhone SE 2022 - App hangs or crashes on sign up - Unable to activate fields or buttons - No reply to email - No landscape mode on Samsung tab - Cannot use external keyboard - Registration hangs when selecting country on iPad - App opens but shows no points - Search does not work - Cannot select country on iPad **Most requested features** - Make charger information easier to access and read - Improve map window when driving - Easier exit after looking for chargers - Add option to report closures or errors - More chargers needed in town square - Support for Canadian postal codes - Support for Canadian/US phone numbers - Provide tickets for professionals - Display more chargers in Australia - Fix registration issues - Accept all valid postal codes - Improve customer service responsiveness - Add more chargers in Montry or Esbly - Improve user interface for beginners (e.g., icons for plug types) - Add filters for higher power charging classes (150kW+) - Show tariffs directly - Improve map loading speed - Indicate if charger is in use - Add option to filter by free chargers - Add a return button in menus - Provide terms and conditions in German - Improve charger selection and tariff display - Indicate tariffs for all chargers - Show private parking chargers - Improve real-time availability updates - Add hotels with EV charging and solar options - Improve updates for out-of-order chargers ## Newest reviews (15 of 73) ### 2/5 — Disponibilités des bornes pas fiable *2026-03-07* Toutes les bornes à Sens sont en travaux, donc indisponibles mais l’application les voient toutes utilisables… ### 4/5 — Guthaben verschwunden *2026-02-26* 100,- kürzlich (!) aufgeladenes Guthaben ist weg, keine Antwort auf Emails, kein Support seit Tagen **Developer response:** Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Wir konnten Ihre vorherigen E-Mails leider nicht in unserem System finden. Bitte öffnen Sie ein Ticket über den Support-Bereich in der App, damit wir Ihnen umgehend weiterhelfen können. Vielen Dank für Ihre Geduld ### 4/5 — Chargers in Bigastro *2024-07-24, version 4.9.4* Excellent. More chargers needed in the town square. ### 1/5 — Didn’t even get started… *2024-06-29, version 4.9.3* App refused to accept our (or any) postcode. I’m not in the business of debugging amateur apps ### 2/5 — Fails to recognize valid post codes *2024-06-27, version 4.9.3* Does not appear to support UK post codes - with United Kingdom selected as the country. Tied several valid codes and all 3 reported as being invalid. ### 1/5 — Achat carte non valide *2024-06-26* Acheter une carte de recharge qui n’a jamais été reconnu, Electromaps ignore les réclamations et ne donne aucune réponse ### 1/5 — Noch nie so teuer geladen! Finger weg!!! *2024-06-23* Die App tut was Sie soll, was sonst? Aber die Preise die über diese App eingezogen werden sind unfassbar hoch. Am Ende habe ich fast 20 Euro für gerade mal 8 kWh bezahlt, weil von der ersten Minute an Standgebühren erhoben werden. Mit eigenem anderen Anbieter an der gleichen Ladesäule zahlte ich keine 4 Euro für die gleiche Lademenge! ### 1/5 — Can’t use *2024-05-25, version 4.9.3* Can’t sign up cause it keeps telling me my postal code isn’t valid. Tried caps, no caps still no go. Bye bye! ### 1/5 — Issue with inputting postal code *2024-05-24, version 4.9.3* No matter what code I put in it automatically says it’s incorrect. I cannot process forward even though the postal code field does not seem to be required. ### 1/5 — Can’t even register *2024-05-02, version 4.9.3* Pointless app won’t even accept postcode to get started!!! ### 2/5 — Trop prise de tête *2024-03-14* La connexion est une misère si vous avez égaré votre mdp, les codes ne marche jamais pas fluide du tout, impossible de de zoomer sur l’appli, je ne l’ai même pas encore utilisé, j’ose même pas imaginer sur le terrain… ### 1/5 — Postcode not recognised *2024-03-09, version 4.9.3* Unable to register with U.K. postcode and keeps reporting it is wrong. I cannot then complete registration. Very frustrating. ### 1/5 — Rubbish! Couldn’t register *2024-02-27, version 4.9.3* Kept telling me my postcode was invalid. ### 1/5 — Unusable app *2024-02-26, version 4.9.3* No idea whether the app is any good or not as I can’t access it without registering and the system doesn’t accept U.K. or French postcodes… (and of course won’t allow me to proceed without this) Well done, developers.. ### 1/5 — Viel zu teuer *2023-10-14* In Deutschland ca 0,15 bis 0,20 € über den Preisen anderer Ladestromanbieter. ## Most critical reviews (10 lowest-rated) ### 1/5 — Remboursement abonnement *2026-07-15* J’ai fait plusieurs mail pour une demande de remboursement suite à mon délai de rétractation je n’ai eu aucune réponse de leur part, je trouve cela. Inadmissible, il n’y a aucun service client c’est déplorable,le seul numéro qui existe se trouve en Espagne. ### 1/5 — Garbage app *2025-11-23, version 4.17.1* Waste of time and bandwidth. Just use Google Maps. We tried it maybe a half dozen times. Claims to show real time availability but almost every time we went to a supposedly available station it was in use. Others that it showed as available were in private buildings or out of service or the wrong speed. And bizarrely, unlike Google, there is no way to report a closure or error, you can leave reviews but the location still deceivingly shows the wrong information for other users. ### 1/5 — Sucks *2025-03-10, version 4.10.0* Sucks that you need to get an app to charge your car, sucks that it doesn’t accept Canadian postal codes for the country Canada, sucks that it does not accept Canadian or us phone numbers. ### 1/5 — Incompétence *2024-12-27* Incapable de fournir un ticket pour les pros ### 1/5 — Very Poor *2024-12-26* Has next to none chargers on maps in Australia. Worthless ### 1/5 — NULL: bei Anmeldung *2024-10-06* Ich kann es nicht mal testen! Bei der Anmeldung geht es einfach nicht weiter. Unter "Tips und Angebote" ist noch was, aber sobald ich aus dem Eingabemodus raus bin ist das Fenster starr, die Texteingabe verdeckt den Rest, die letzte Zeile ist: ..."Sonderangebote (per email)" darunter komme ich nicht. Das hab ich so noch nie erlebt. Fail^3 (iPhonXS) ### 1/5 — code postale *2024-10-03, version 4.9.6* N’accepte pas mon code postale comment faire svp ### 1/5 — Sav inexistant *2024-09-20* On de borne qui s arrête en pleine charge et Electromaps facture a tord des jours de sauvegarde alors que ma voiture était déconnectée. L’opérateur reconnait le pb mais le support Electromaps ne répond pas malgré des relances et ce depuis maintenant plusieurs mois. Bref à fuir, aucun respect pour les clients ### 1/5 — Utilisation impossible sur iPhone *2024-08-28* La page une dernière étape n’affiche pas le bouton commençons qui reste caché sous le clavier. Le bouton terminer n’active rien, pas de message, pas d'ascenseur/slideur pour monter la page. Bref app inutilisable sur mon iPhone SE. ### 1/5 — Code postal invalide!!!! *2024-08-12, version 4.9.4* N’accepte pas mon code postal (Canada): ne peut faire l’espacé requis entre les 2 parties alphanumériques. ## Most praised reviews (10 highest-rated) ### 5/5 — Gg *2025-08-02* Réussi avec l’application ### 5/5 — Great app *2025-07-06, version 4.13.1* After trying and banging my head against the wall downloading and setting up ev charging apps in Spain this was a life saver. My only complaint is that I would make the charger information more easy to access and read. Also the window blocks the map when driving. Should be easier to exit after looking for chargers. ### 5/5 — A lifesaver when traveling in Europe! *2025-06-20, version 4.13.1* Electromaps was a super valuable resource for a recent trip when I rented an EV! So many charging networks require a European mailing address, phone number, or credit card, but Electromaps was very widely supported as an alternative payment method, and worked great at almost every charging station we encountered. ### 5/5 — Très mauvais service client *2024-07-17* Conseillère sur la plateforme téléphonique n’est pas gentil du tout. J'ai parlé plusieurs fois à la conseillère sur la plateforme téléphonique, il y avait une dame et un monsieur qui n'ont jamais voulu écouter attentivement mon problème ni me donner de solution. Je ne comprends pas pourquoi ils ont choisi ce travail s'ils ne peuvent pas écouter et comprendre les clients. Très mauvais service client..!!! ### 5/5 — fast and easy to use *2024-06-18, version 4.9.3* these work with credit cards and you don’t need to get the subscription. You can pay as you go. There are a lot of them in Meaux. I wish there were more, particularly Montry or Esbly. Maybe next year. ### 5/5 — Déblocage borne *2023-10-03* Conseillère super sur la plateforme téléphonique super sympathique une aide précieuse ### 5/5 — Vorsicht *2023-04-17* Absolute abzocke ### 5/5 — Superb for EV charging across… *2023-03-29, version 4.5.1* Europe? It’s been brilliant through France into Switzerland and Italy. Just the app, no fobs, no nonsense. Only criticism is the charging hardware: kw/h supply to an iPace; and variable frequency of pings to report if occupied. ### 5/5 — JLR *2023-02-11, version 4.4.1* An essential app if you are travelling through Europe! ### 5/5 — Pas au point *2021-06-10* Pas mal d'erreurs. Et impossible d'apporter des corrections. Pas sûr que je l'utilise beaucoup..... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*