# elekeeper - Energy Management — user reviews

> 85 indexed App Store user reviews of elekeeper by Guangzhou Sanjing Electric CO., Ltd, rated 3.50/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/elekeeper-energy-management/id1623295015/reviews
- App overview in markdown: https://appshunter.io/ios/app/elekeeper-energy-management/id1623295015.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0

## Newest reviews (14 of 85)

### 3/5 — Updates remove functionality

*2026-08-19, version 5.0.4*

I previously reviewed this loving the upgraded app, but have found that the latest update removes functionality- I cannot find a way to have my battery percentage easily displayed on the front screen!

### 3/5 — App não sobe os pontos de novas instalações.

*2026-07-30*

Depois da atualização os pontos por atualizações não sobem , dá uma mensagem que o dispositivo não está online aí fica aguardando ativação.

**Developer response:** Por favor, entre em contato pelo service@saj-electric.com​ ou use a função Feedback​ no app, informando seu SN e modelo. Assim podemos investigar melhor. Obrigado!

### 3/5 — Sugestão importante

*2026-07-21*

O app poderia atualizar e nos permitir utilizar um filtro de intervalo entre datas, temos que somar manualmente para poder tirar dúvidas da geração para os clientes, o que demanda tempo demais! Um simples ajuste de filtro resolveria muito fácil! A concorrência já está fazendo isso, é bom se atualizar também!

### 2/5 — Could be better

*2026-07-10, version 5.0.3*

What happened to the 24 hour graph showing power generated, load, export, battery use? This was in the old app and I found it useful. This app is fine but I do miss this graph.

### 3/5 — Improving, but not there yet

*2026-07-07, version 5.0.3*

This is the third version I’ve downloaded. This latest version still has a few bugs. Right now my battery is charging from the mains and I can’t stop it. Also, the ‘log out’ button has disappeared. The last version would sometimes hang and logging out and back in would fix it. I’ve also noticed that occasionally the font on the main page where your house and system is shown, will shrink and be hard to see. Going away from the page and back again fixes it. Like I said, it’s better than before, but not completely fixed yet.

### 4/5 — Apple Watch

*2026-07-05*

Cade o suporte para apple watch?

### 2/5 — Não filtra datas geração energia Solar e Problemas "Ativar AI Saving"

*2026-07-05*

App não deixa fazer um simples filtro pelo intervalo datas geração energia solar, somente intervalos engessados uma data, uma semana, um mês ou um ano. Todos querer colocar o intervalo de datas da fatura da conta de luz pra comparar com o que foi injetado mas por esse app fica impossível, algo tão simples resolver e Problemas "Ativar AI Saving" não consigo de jeito nenhum

### 4/5 — Não tradução

*2026-07-04*

Os alarmes que o equipamento emite não são traduzidos para a língua escolhida. No meu caso a língua é o português, mas o alarme é emitido na língua alemã.

**Developer response:** Obrigado pelo seu relato. Já identificamos o problema: os alarmes estão sendo exibidos em alemão em vez do português selecionado. Corrigiremos isso na próxima atualização do aplicativo. Agradecemos pela paciência!

### 2/5 — Poor update

*2026-07-04, version 5.0.2*

The recent 3D update of the app took a fair user experience and made it much worse    List Q and A

### 2/5 — This new version has glitches (iphone version)

*2026-07-02, version 5.0.1*

This updated version needs a lot more work - the expand graph data points flash and unreadable. The smaller graph on the home page is not very readable. Would be nice to see kw charge of battery as well as percentage. If the designers look at the previous version they will see it used to operate much better. There are some newer features but it needs a big improvement. I hope some upgrades are coming soon to fix the issues. Disappointing!

### 1/5 — The update sucks

*2026-07-01, version 5.0.1*

The update is worse than the previous version. No user friendly at all, confusing and annoying really.

### 1/5 — App stopped working since the update

*2026-07-01, version 5.0.1*

The update has caused the app to stop working and no longer provides real time information on energy consumption and generation of the house. Please revert to the old app. There was nothing wrong with it

### 1/5 — Reclamação

*2026-07-01*

Estava funcionando perfeitamente porém depois da atualização não funcionou mais nem entra mais da erro de usuário e senha

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

### 1/5 — Não funciona

*2026-07-01*

Depois da última atualização parou de funcionar. Mensagem de usuário não cadastrado e senha inválida

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work right since updating

*2026-08-01, version 5.0.3*

Take 5 to ten minutes to see live data. Worked much better before updating. 
I recommend using a different app to view your electrical data. This app sucks

### 1/5 — New Update has removed a lot

*2026-07-31, version 5.0.3*

New update is appalling, it’s nothing but a facelift that removes all the useful and detailed features.

Detailed statistics are no longer available, you can no longer see your usage throughout the day on a graph. Only a full sum.

This app promised to be an upgrade/improvement on their old version/platform, but instead it has stripped a lot of the useful features and fundamentals which home owners found helpful and given us nothing but an ugly sci-fi looking dark piece of sadness.

Really sad to see.

### 1/5 — Inversor offline

*2026-07-22*

Depois que eu atualizei o meu app não consigo me conectar ao meu inversor, não estou conseguindo vê o meu consumo.

**Developer response:** Lamentamos o inconveniente. Após a atualização, se não consegue se conectar ao inversor e ver o consumo, pode ser problema de sessão, nó de servidor ou configuração de rede.
Por favor, entre em contato conosco para que possamos investigar:
Envie um e-mail para service@saj-electric.com​ com seu SN do inversor, modelo e prints da tela.
Ou use a função Feedback​ dentro do app.
Assim conseguiremos verificar logs, conexão e restaurar a visualização de consumo. Obrigado!

### 1/5 — Ui mal feita

*2026-07-11*

Após a atualização a interface ficou muito ruim para entendimento e leitura dos dados! Além do login expirar com facilidade, e ter logar sempre novamente, o front do app tá horrível, não consigo entender ou fazer a leitura dos dados, da geração, era uma app simples e fácil agora se tornou complicado, estranho !

**Developer response:** Prezado usuário, uma nova versão (5.0.4)  já está disponível com as seguintes melhorias principais: taxa de autossuficiência na Análise de Dados, correção do problema de redefinição dos filtros de gráficos, SOC da bateria na tela inicial, visualização simplificada da central, exibição da receita mensal e atualização de firmware otimizada. Atualize para aproveitar os novos recursos. Entre em contato conosco se tiver alguma dúvida. Obrigado!

### 1/5 — Overly complex and unintuitive

*2026-07-05, version 5.0.2*

This app on the surface feels like it could do a lot, even with AI chatbot. Yet it is overly complex to get to basic information and then, it’s either out of sync or just seems wrong.

### 1/5 — Muito ruim

*2026-07-04*

Apos a atualização ficou muito ruim nao atualiza as informações online

**Developer response:** A atualização mais recente já corrigiu a exibição de informações online. Por favor, atualize o app para a versão mais recente na loja (App Store) e verifique novamente. Se persistir, contate-nos.

### 1/5 — Erro ao fazer login

*2026-07-03*

O aplicativo simplesmente dá erro ao fazer login, mesmo com os dados correto

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

### 1/5 — Atualizou

*2026-07-02*

Após atualização não estou conseguindo acessar mais

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

### 1/5 — New app upgrade

*2026-07-02, version 5.0.1*

Got the new app however unable to login with previous username and password. PC is okay but iPhone and iPad no go.

### 1/5 — Atualização

*2026-07-02*

Após atualizar o app apagou minha conta e o inversor , sendo necessário toda a instalação no app com perda do histórico

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó internacional) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

## Most praised reviews (10 highest-rated)

### 5/5 — Improvement on old app

*2026-08-05, version 5.0.3*

It took me a while to get used to it, but this app is a big improvement on its predecessor, with all information at my fingertips.

### 5/5 — Honest Review

*2026-08-04, version 5.0.3*

Ai features are  top notch interface is very user friendly, user from Pakistan 🇵🇰

### 5/5 — great service, reliable company

*2026-07-24, version 5.0.3*

since i update to this new version, my wifi keep showing offline, and i tried all the way to reconnect, all failed. I leave message and tried call the service line, i thought nothing would happen because there is kinda of no response.
However, the company send a tech guy today to my house and fix the problem. I am happy, good response to the customer and excellent service. Good job, SAJ and your team.

### 5/5 — Problema nova versão

*2026-07-14*

Não erro e-mail e senha

**Developer response:** Por favor, verifique se você selecionou a região de servidor (nó) correta ao fazer login. Se o problema persistir, entre em contato pelo e-mail service@saj-electric.com ou use a função "Feedback" no aplicativo.

### 5/5 — Brilliant Update

*2026-06-30, version 5.0.1*

New Uni and control options are wonderful. App seems snappier and updates/talks to system quicker too. So far, so good! Keep up the improvements!

### 5/5 — Essential

*2026-01-04, version 3.26.0*

Essential app for energy management of your solar battery. I hope they add an alert in future so we are alerted when battery is certain levels of charge

### 5/5 — Easy to use

*2025-11-05, version 3.25.1*

Easy to use, great info both generating and using.  Visually works well.  Keep up the good work

### 5/5 — Elekeeper migration from iSolar

*2025-04-21, version 3.17.0*

I had my inverter changed under warranty and the new inverter came with wifi monitoring capability. I installed iSolar app only to find out 5 days later that it is getting decommissioned. At first I panicked thinking bad luck. But I installed Elekeeper and log on (transition from old to new app) was seamless. Great work and the app does what it is meant to do. I found only one small bug. When app is first run, and you go on VIEW screen with today’s date, it is blank until the date is changed (to previous day) then changed back to today. But that’s a small inconvenience.

### 4/5 — More improvement

*2026-07-28, version 5.0.3*

Overall experience is good. Would be better if: 1. It would be helpful to show the battery's kW alongside the percentage. The previous app version handled this much better, no need to calculate the kw manually. 2. Enhancement Request: When using Time‑Of‑Day mode, it would be great to set a maximum charge limit for the battery. Currently, the maximum charge limit cannot be adjusted from the inverter setting. Users must go through Device → Inverter → Cloud icon → Remote Setting → Battery 1 off grid charge limit, then repeat for Battery 2. Can integrate the maximum charge limit function in the TOU mode when setting the charge rate, times, days plus the maximum charging limit. The Fox app's TOU implementation is more streamlined.

### 4/5 — Great, but some features missing now

*2026-07-16, version 5.0.3*

The latest versions has unfortunately been a step back.  I read other reviews, and realised some people struggling to log in, may not have the correct region (International for Australia).  Some issues though: 1) In the new version, I unfortunately do not see an option any more to zoom in on a graph to a specific time of day, that was very useful and a feature I used often.  2) It is not possible any more to view a graph in Landscape mode on the phone, you cannot change the rotation.  Combined with the previous issue, it is now less useful.  3) Enhancement request: When selecting Time-Of-Day, it would be great to set a limit on how far to charge the battery, in other words only import from grid if battery is below 80%.

Update (16 Jul 2026):
Great response from the developers, who addressed each point above.  1 and 2 completely fixed / resolved.  On the 3 point, they recommended a way to limit the battery charging capacity. As far as I can see though, this is for both charging from Solar as well as from the grid.  I need to limit it only when charging from the grid based on a Time -Of-Use setting.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
