# Elen > Electric vehicle charging station locator and usage management app. (iPhone/iPad app by HEP.) - Source: https://appshunter.io/ios/app/elen/id1481444672 (this page in markdown: same URL + `.md`) - Developer: [HEP](https://appshunter.io/developer/937304428) - Category: Business, Utilities - Price: Free - Rating: 3.20/5 from 5 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 52 MB - Languages: American English - Released: 2021-02-01 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/elen/id1481444672/reviews.md ## What is Elen? ELEN application enables: • user registration • usage of ELEN charging stations • navigation to the nearest ELEN charging station • charging station malfunction or problem report • receipt of notifications and reminders regarding the use of a charging station • in preparation: reservation of chargers, e-mobility service payment, roaming options with all European partners on the market The application contains the regularly updated map with all ELEN charging station locations. Status of all charging stations can be checked (availability, power, connectors, occupancy) as well as carry out the charging. Standardized charging stations with standardized charging connectors, suitable for all EV on the market, are equally distributed throughout Croatia and cover all urban centers, intercity roads and main motorways. ELEN charging network is the project run by HEP Group. ## Key features - User registration - Locate charging stations - Navigation to stations - Report malfunctions - Station status checks - Charging session management ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/elen/id1481444672/reviews.md ### 1/5 — Review gating *2026-06-25* Asks “did you have a great experience?” If yes, asked to review. This is banned practice ### 5/5 — Funktioniert gut *2025-09-09* Funktioniert sehr gut. Muss man nur nummer eingeben. ### 2/5 — Some points that all charging apps should consider *2025-08-26* - Show prices even if the user is not logged on. You want to get new customers? Show them what you have! - No Apple Pay or at least PayPal. Credit Cards with their additional confirmations have become one of the most cumbersome ways to pay online, especially for first time users and occasional users (vacation). - Don’t ask for more data than you need. Why do you even need my name, as long as I don’t want a proper bill? My phone number, seriously? This means three stars down. I haven’t tried to charge yet, but onboarding was already less enjoyable than it could have been. ### 1/5 — Dark mode and dark version of icon *2025-02-04* Dark mode and dark version of icon? ### 1/5 — Charging not possible *2024-11-22* Charging session cannot be initiated due to error messages in App. Reason (at least what I think) is that app cannot handle credit cards which require payment authorization via an app, which unfortunately all three credit card providers we have need. Tried with multiple chargers. Chargers seemed fine so it’s an app problem ### 1/5 — Dont use App Website is better *2024-10-11* The app do not work, helpdesk is friendly but can not help. Added 3 times my Credit card all fine but during start process it blocks the card. Website work way better. ### 1/5 — Krampf *2024-06-02* Registrierung funktioniert nicht. Immer kommt die Meldung, dass der Account noch nicht registriert ist obwohl der Bestätigungslink angeklickt wurde. Auch wird ein automatisch generiertes Passwort während des Registrierungsvorgangs nicht in Passwörter gespeichert. ### 5/5 — Funktioniert tadellos *2023-11-19* Es hat alles völlig problemlos funktioniert. Mit Glück, kostenloses Parken inklusive. ### 1/5 — All app labels show developer names or Croatian labels *2023-10-29* I downloaded the app and tried to create an account. First, developer names appear across the app in the user interface. Second, without using a translation app I wasn’t able to understand the basic labels for registration. Eventually I registered and hope to be able to revise my rating for these basic UI mistakes when I will charge my car. ### 4/5 — Funktioniert für mich gut *2023-10-23* Ich habe die Elen App geladen und mich registriert, um in Kroatien Ladesäulen der HEP Opskrba nutzen zu können. Das hat sehr gut geklappt. Ja, die Bedienung ist weniger intuitiv als man das vielleicht von anderen Ladeapps kennt, aber wer bis drei zählen und lesen kann (englisch), der bekommt das hin. Dafür kann man dann für erfreulich 29 Cent/kwh laden (bis 22kw, DC ist teurer), an manchen Säulen sogar kostenlos. Es werden zunächst 33 (oder mehr) Euro auf der KK reserviert, je nach Ladesäule. Die tatsächliche Abbuchung der geladenen Energie erfolgt wenige Tage später, begleitet durch eine ordentliche Rechnung per e-mail. Ein Problem gibt es mit Kreditkarten, deren Umsätze man per App freigeben muss. Den Prozess kann die Elen App nicht abbilden und läuft in einen Fehler. Verified by Visa funktioniert aber. Noch ein Nachtrag zum Troubleshooting. Heute wurde bei mir kein QR Code gelesen und ich konnte auch manuell keinen Ladevorgang initiieren. App Neustart brachte nichts, aber App löschen, neu installieren und anmelden hat geholfen. ## Frequently asked questions about Elen ### What can I do with Elen? Elen allows you to register, find and navigate to ELEN charging stations, check their status (availability, power, connectors, occupancy), and initiate charging. You can also report any malfunctions or problems with the stations. ### Where are ELEN charging stations located? ELEN charging stations are distributed throughout Croatia, covering urban centers, intercity roads, and main motorways. The app features a regularly updated map showing all station locations. ### Does Elen support reservations or payments? Currently, Elen enables charging station usage and reporting. Features like reservation of chargers and e-mobility service payment are listed as 'in preparation' and will be available in the future. ### What devices does Elen support? Based on the available data, Elen is supported on iPhone devices. ### How often is Elen updated? The latest version of Elen was updated on March 9, 2026, indicating frequent updates to improve functionality and add features. ### What is the age rating for Elen? Elen has an age rating of 4+, making it suitable for a wide range of users. ### What is the user feedback on Elen? Elen has a rating of 2.5 stars from 2 ratings, suggesting mixed user experiences. Specific details on user sentiment are not provided. ### Does Elen have ads? No, Elen does not contain advertisements. The application is free to use without any ad interruptions. ## Version history (last 5 releases) ### 2026.1.1 — 2026-03-09 Optimization of mobile application. ### 2026.1.0 — 2026-02-10 Optimization of mobile applications. ### 2025.10.0 — 2025-10-10 Optimization of mobile application. ### 2025.7.2 — 2025-08-12 Mobile application optimization. ### 2025.7.0 — 2025-07-17 Optimization of mobile applications. ## Apps similar to Elen | App | Rating | Price | Category | | --- | --- | --- | --- | | [AmGuru](https://appshunter.io/ios/app/amguru/id1508386420) | — | Free | Business | | [CBCD 2024](https://appshunter.io/ios/app/cbcd-2024/id1509006980) | — | Free | Business | | [TH View](https://appshunter.io/ios/app/th-view/id1508960620) | — | Free | Business | | [内蒙君正E-Mobile](https://appshunter.io/ios/app/e-mobile/id1513865800) | — | Free | Business | | [Hilti Concrete Sensors](https://appshunter.io/ios/app/hilti-concrete-sensors/id1521778720) | 5.0 (4) | Free | Business | | [VoxSMS](https://appshunter.io/ios/app/voxsms/id1514259980) | 5.0 (1) | Free | Business | ## More apps by HEP - [m-hepi](https://appshunter.io/ios/app/m-hepi/id937304429) - [HEP Plin](https://appshunter.io/ios/app/hep-plin/id1643491735) All apps by HEP: https://appshunter.io/developer/937304428 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*