# Elephant Insurance — Admiral Group plc > Mobile app for viewing and managing insurance policies and accessing assistance. (iPhone/iPad app by Admiral group.) - Source: https://appshunter.io/ios/app/elephant-insurance/id1340872177 (this page in markdown: same URL + `.md`) - Developer: [Admiral group](https://appshunter.io/developer/1274459687) - Category: Utilities, Travel - Price: Free - Rating: 4.71/5 from 3,287 App Store ratings · 53 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 152 MB - Languages: American English - Released: 2018-04-26 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/elephant-insurance/id1340872177/reviews.md ## What is Elephant Insurance? The Elephant Insurance app is the easy way to view and manage your cover on the go. Once you’ve registered with the app you’ll be able to: • View your current insurance • Make changes to your personal information • Save and print your policy documents • Contact us if you have a question Customers who insure their car or van with us can take advantage of these extra features: • MyTrips, where you can share your journeys to unlock achievement badges • Emergency assistance to get help in the event of an accident If you've selected ‘Allow all the time’ for the app accessing your location, it collects data about your journeys. You can control your data, tell the app whether you were the driver or passenger, and ignore bus or bike journeys if they've been collected too. Why not join our other safe drivers who get a great deal on their renewal with MyTrips. ## Key features - View current insurance - Update personal information - Save and print policy documents - Contact customer support - Track journeys for achievements - Emergency assistance for accidents ## Recent user reviews (10 of 53) All indexed reviews: https://appshunter.io/ios/app/elephant-insurance/id1340872177/reviews.md ### 1/5 — App does not download. *2026-03-04, version 3.8* I’m with you guys and can not renew your app! Or update it What sort of service is this ?? ### 1/5 — Terrible *2026-02-16, version 3.9.2* I couldn’t even log onto the app, just kept saying the password wasn’t fitting the criteria and I tried several different ones. Don’t know how this is still on the app store! ### 5/5 — Good app *2026-01-29, version 3.9.2* Very easy to use and navigate around the app ### 1/5 — Unusable *2025-10-09, version 3.9.2* App refuses to load anything other than a blank screen. Their website is not much better - the only thing that loads is the digital help chat, which doesn’t understand simple statements like “your website does not load” ### 1/5 — Awful App *2025-09-28, version 3.9.2* Truly awful app, login continually fails and rarely does it register when you click on anything. Makes receiving support almost impossible. ### 1/5 — Can’t login *2025-06-24, version 3.9.1* Always unable to login ### 1/5 — Miserable *2025-06-06, version 3.9.1* This app is genuinely THE worst thing I have installed on my phone. The UI looks awful, is insanely slow and crashes a lot. Every time I have to deal with elephant insurance it genuinely depresses me. And I ensure I have AT LEAST 2-3 hours just for loading screens/being on hold (although that’s not really to do with the app). Ultimately, this app is so bad. Ps I never leave reviews unless it’s something I truly dislike and this is one of the worst things I’ve dealt with. ### 1/5 — Terrible *2025-05-01, version 3.9* This app is useless. I can’t do anything because it constantly loads to a blank white screen after logging in. ### 5/5 — Great *2025-04-07, version 3.9* Amazing customer service. Less waiting time on line. ### 1/5 — Worst app ever *2025-03-18, version 3.8* I’ve done an insurance yesterday and since then I couldn’t open it all. These people should do something about it because it’s really useless ## Frequently asked questions about Elephant Insurance ### What can I do with the Elephant Insurance app? The Elephant Insurance app allows you to view your current insurance, make changes to your personal information, save and print policy documents, and contact customer support. Car and van customers can also use MyTrips to track journeys and access emergency assistance. ### Is the Elephant Insurance app free to download? Yes, the Elephant Insurance app is free to download and use. It does not have any in-app purchases or advertisements. ### What devices does the Elephant Insurance app support? The Elephant Insurance app is currently supported on iPhone devices. ### How often is the Elephant Insurance app updated? The latest version of the Elephant Insurance app is 4.1, which was last updated on May 18, 2026. Updates typically include bug fixes and feature enhancements to improve user experience. ### Does the Elephant Insurance app collect location data? Yes, if you allow the app to access your location, it collects data about your journeys. You can control this data, specify if you were the driver or passenger, and ignore irrelevant journeys like bus or bike trips. ### What is the age rating for the Elephant Insurance app? The Elephant Insurance app has an age rating of 4+, making it suitable for users of all ages. ### How can I get help if I have an accident with Elephant Insurance? If you are a car or van customer, the Elephant Insurance app offers an emergency assistance feature. This can help you get help quickly in the event of an accident. ### What are the benefits of using MyTrips in the Elephant Insurance app? For car and van customers, MyTrips allows you to share your journeys to unlock achievement badges. This feature is also highlighted as a way for safe drivers to get a great deal on their renewal. ## Version history (last 5 releases) ### 4.1 — 2026-05-18 Bug fixes and stability improvements ### 3.9.2 — 2025-07-09 Bug fixes and stability improvements ### 3.9.1 — 2025-05-12 Bug fixes and stability improvements ### 3.9 — 2025-04-07 Bug fixes and stability improvements ### 3.8 — 2024-11-05 This release includes improvements made to our registration and login journey to make it easier for our app users to login and manage their policy as well as addressing a few minor bug fixes. ## More apps by Admiral group - [Admiral Insurance](https://appshunter.io/ios/app/admiral-insurance/id1461457136) All apps by Admiral group: https://appshunter.io/developer/1274459687 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*