# Elevate by Nextep — user reviews

> 38 indexed App Store user reviews of Elevate by Nextep by Nextep, inc, rated 4.80/5 from 1,810 ratings.

- Source: https://appshunter.io/ios/app/elevate-by-nextep/id6449500670/reviews
- App overview in markdown: https://appshunter.io/ios/app/elevate-by-nextep/id6449500670.md
- Rating breakdown: 5★ 1,625 · 4★ 82 · 3★ 44 · 2★ 10 · 1★ 49

## What do users think of Elevate by Nextep?

Overall sentiment: positive

**Pros**

- 👍 Very user friendly
- 🚀 Powerful and easy to use
- 👍 Super user friendly and easy to use
- 👍 Ease of use, organization and synchronization
- 👍 Smooth and super easy to access
- 👍 Clean and simple to use
- 👍 Straight to the point while proving necessary information
- 👍 Super easy to navigate through all employee related resources
- 👍 Simple and easy to use
- 👍 Clean look and easy to use
- 👍 Everything is right in front of you
- 👍 User friendly and intuitive

**Cons**

- 🐛 App keeps crashing

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- App never works for clocking in

**Most requested features**

- Dark mode option
- Advanced analytics dashboard

## Newest reviews (12 of 38)

### 5/5 — 5/5

*2025-03-31*

I love that I have access to all payroll information, benefits, etc.

### 5/5 — Worst app

*2025-03-30, version 1.4.6*

It’s the most useless app I’ve had

### 5/5 — Very user friendly

*2025-03-18*

I love this app! I use it everyday. It is very easy to use and it’s perfect having all of my work info in one place!

### 5/5 — Powerful App

*2025-03-11*

I love being able to quickly access my payroll info, quickly make updates to my personal information, and access my insurance cards from anywhere. 

This was very useful when buying a house because I always had access to my W-2 from my phone. Game changer!

**Developer response:** Our aim was to make an app that enriches people’s lives, and we’re glad to hear that it’s doing just that! Thank you for your kind feedback.

### 5/5 — Easy to use app

*2025-01-02, version 1.3.5*

Super user friendly and easy to use!

### 5/5 — New Hire & I love it Here!

*2024-12-09*

I love the ease of use, organization and synchronization between the mobile and desktop apps. Excited to explore further!

**Developer response:** We’re glad it’s working well for you. Thanks!

### 5/5 — Elevate Update

*2024-10-22, version 1.3.3*

Smooth and super easy to access!

### 5/5 — Love the app

*2024-09-22*

Everything I need, while so simple to use! Paystubs, open enrollment, PTO approvals and early access to W2’s… what more could you ask for.  Truly elevates our organization.

**Developer response:** Thank you for your kind review!

### 5/5 — Love this app!

*2024-08-31*

Have used ADP as well as other PEO software in the past. Not nearly simple as Elevate by Nextep! Super user friendly and love being able to only have one login for everything.

**Developer response:** We’re so glad to hear it’s working well for you. Thanks for your review!

### 5/5 — Great app!

*2024-06-04, version 1.2.5*

Clean and simple to use!

### 5/5 — Awesome!

*2024-02-06*

This app is super helpful and easy to navigate. Love having everything I need in one place- even better, from my phone!

**Developer response:** Thank you so much for your great feedback!

### 5/5 — Easy to use and very informative!

*2024-02-06*

Straight to the point while proving necessary information, highly recommend!

**Developer response:** Thank you! We’re so glad the app is helpful and easy to use!

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-07-16, version 1.9.1*

App is horrible

### 1/5 — Confusing user interface

*2026-02-24, version 1.7.8*

This app and it’s rules are obfuscated and convoluted. This user interface is arduous at best. You don’t know whether you’ve completed a task or not.

### 1/5 — Difficult to sign up on their app

*2025-12-30, version 1.7.7*

This is the worst app I have ever tried to use.

### 1/5 — Doesn’t work

*2025-06-19*

Can’t sign up for benefits because their banner at the top keeps erroring out or doesn’t show up. You know you are suppose to let people be able to sign up for benefits right? Maybe you are doing me a favor since I don’t even know what the benefits are. I’m trying to do something any person on this app should be able to do but I can’t. 1 star don’t reccomend.

### 1/5 — The worst work app that I have used.

*2024-06-26, version 1.2.7*

Everyday I try to clock into work this app never works.

### 1/5 — Review as of 06/25/2025

*2024-06-25, version 1.2.6*

Not able to clock in 7:55 06/25/2025

### 1/5 — Only worked for login

*2024-01-02, version 1.1*

App keeps crashing

### 4/5 — Exceptional Service

*2025-12-10*

We have come from many years with ADP Total Source, and we are very happy to be with Nextep so far.

### 5/5 — Soo helpful!!

*2026-07-06, version 1.9.0*

Clean, neat, organized!!

### 5/5 — Love it!!

*2026-06-09, version 1.8.6*

Super user friendly

## Most praised reviews (8 highest-rated)

### 5/5 — Easy use

*2026-04-13, version 1.8.5*

This app is easy to use

### 5/5 — Best app ever

*2026-02-06*

So easy to use!! Everything is right there with a click of a button

### 5/5 — New Hire

*2026-01-05, version 1.7.7*

Very easy to use!

### 5/5 — Great App

*2025-11-26*

This has made life easier to adjust and request certain issues quicker.  Definitely one of the best apps I have used before.

### 5/5 — Love it!

*2025-07-21, version 1.5.4*

Love this app!

### 5/5 — Love it!

*2025-06-23*

Elevate by Nextep stands out for its simplicity and effectiveness in putting essential employment tools at your fingertips. With a polished interface and reliable access to payroll, tax, and benefits details, it’s a nifty assistant for busy employees.

### 5/5 — Great app!

*2025-05-29, version 1.5.2*

Very user friendly and convenient

### 5/5 — Mchez

*2025-04-30, version 1.4.9*

Very clear and easy to use, I highly recommend!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
