# Elevate Entertainment — user reviews > 141 indexed App Store user reviews of Elevate Entertainment by EVO Entertainment Group, LLC, rated 4.28/5 from 897 ratings. - Source: https://appshunter.io/ios/app/elevate-entertainment/id6444906888/reviews - App overview in markdown: https://appshunter.io/ios/app/elevate-entertainment/id6444906888.md - Rating breakdown: 5★ 635 · 4★ 49 · 3★ 37 · 2★ 38 · 1★ 101 ## What do users think of Elevate Entertainment? Overall sentiment: neutral **Pros** - ⭐ Great app - 🚀 Easy to use - 💰 No online fees - 🎫 Convenient ticket booking - 👍 Simple and efficient **Cons** - 🐛 Apple Wallet integration issues - 🔍 Unable to see all movie showtimes - 💳 Rewards/points system problems - 🔒 Login/account issues - 🕰️ Slow performance **Commonly reported bugs** - Apple Wallet integration not working - Rewards/points not tracking properly - Login/account creation issues - Seat selection/booking problems - App crashes/freezes **Most requested features** - Ability to redeem rewards when purchasing tickets - Integration with Apple Wallet - Display all movie showtimes in one view - Improved rewards/points system - Faster app performance ## Newest reviews (11 of 141) ### 2/5 — Points? *2026-07-29, version 1.0.16* I don’t get why they haven’t made it easier to receive my points. Why aren’t they able to link to our phone #’s, and collect our points automatically? ### 3/5 — Not easy *2026-07-22, version 1.0.16* Ghetto application ### 2/5 — Buggy as all get out *2026-06-30, version 1.0.16* I’m stuck in a loop of error when I try to log in and an error when I try to add a card for the rewards. ### 2/5 — can’t use gift cards with app *2026-06-01, version 1.0.16* can’t upload a gift card to purchase movie tickets. kind of a shortcoming ### 3/5 — Okay *2026-01-01, version 1.0.13* Can’t use gift cards for purchases in app. If time runs out once you’ve selected seats, the seats are locked and are not available when you retry. Have your payment information ready, but not gift card! Gift cards only good at location. Timer should suspend or at least restart when you get to payment section. So, if you have trouble selecting seats once you make your decision go back restart and then select your seat so you can get to the payment section quick enough to enter your details without. ### 4/5 — User-Friendly *2025-08-18, version 1.0.12* Easy to select movie, date, time, seat. One thing: After picking a seat, you must check ‘apply to all seats’ - ( meaning the ticket amount), …. And then app just sits there…..Finally Figured Out You Have To Click On The Ticket Type & Dollar Amount BLACK BOX. I wish there were directions. EASY TO CANCEL YOUR RESERVATION ON THE APP if your plans change. ### 3/5 — Elevate app *2025-07-26, version 1.0.12* App is working better and is starting to make the experience of ordering online more enjoyable. ### 2/5 — Bugs *2025-07-23, version 1.0.12* Crashes during peak times ### 5/5 — Quick and easy *2025-07-20, version 1.0.12* Love it. ### 3/5 — Can’t use gift cards *2025-07-15, version 1.0.12* I use this app often and it mostly works well; however, the inability to use an EVO gift card on the app is frustrating. ### 5/5 — Easy to work with *2025-07-09, version 1.0.12* First time user it works great I love the simplicity of it please don’t change ! Very helpful and speedy way to get tickets! ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards do not work for Santa Fe location *2026-05-24, version 1.0.16* After numerous times of reaching out to contact support there is no resolution. Please note the movie theatre is great and we will continue to support it but the app is not great in terms of reward functions. ### 1/5 — Showbiz theaters are missing now *2025-09-16, version 1.0.12* I used to be able to buy tickets for my local show theater but now it’s not on there anymore. I know it’s owned by the same company. I’m not sure why it. ### 1/5 — Garbage *2025-07-17, version 1.0.12* The place where the deer is fantastic, but the app is total garbage every time I tried to get on. It always tells me something has went wrong and come back later even by uninstalling it and re-downloading it nothing happens. They really need to fix the app if they fix the app, then it would be a lot better. ### 1/5 — Only shows Texas *2025-07-12, version 1.0.12* This app used to work well but now tells me the closest theater is in Texas. In fact it only shows Texas. I live in Virginia and the Evo theater is up the street. Tried uninstalling a few times but to no avail. Too bad, but completely worthless now. ### 1/5 — Broken app *2025-06-23, version 1.0.11* App defaults to only Texas locations and will not allow you to select from another city. ### 1/5 — Where is doral Florida?? *2025-06-07, version 1.0.11* There is absolutely no way to ask this question. Every contact method leads back to a phone number to a movie theatre in Texas. I give up. ### 1/5 — Captions *2025-06-03, version 1.0.11* I’ve been searching for movies that has captions in my area. Nothing. Nothing accessible. Need to improve that. ### 1/5 — My theater is gone! *2025-06-03, version 1.0.11* I can’t view show times or purchase tickets! Fredericksburg, VA ### 1/5 — Doesn’t seem to work on NordVPN *2025-06-02, version 1.0.11* Doesn’t seem to work on NordVPN ### 1/5 — Why aren’t all theaters listed *2025-06-01, version 1.0.10* Why is Waxahachie location not listed on the list? ## Most praised reviews (10 highest-rated) ### 5/5 — Nice app *2026-08-06, version 1.0.16* Love the app, saved over $20 vs booking online! ### 5/5 — Easy to use *2026-07-08, version 1.0.16* Great App ### 5/5 — Movie night *2026-06-14, version 1.0.16* App is easy to use and waives the extra fees ### 5/5 — Review *2026-06-04, version 1.0.16* Easy app to use ### 5/5 — Quick and Easy *2026-05-13, version 1.0.16* This was my first time to book movie ticket using an app. I was very pleased at how quick and easy it was to choose seats and pay for them. ### 5/5 — Exceptional Performance *2026-04-30, version 1.0.16* Love that Evo does not charge a service fee for booking online! It benefits to be a rewards member! Love Evo! ### 5/5 — Movies *2026-04-09, version 1.0.16* Great place to catch a movie. Wonderful staff & clean facility. ### 5/5 — Very easy and convenient *2026-01-03, version 1.0.13* Very easy to use and convenient to use making my movie experience 10 times more doable and no extra online fees, love this app ### 5/5 — Easy to use time saver *2025-08-01, version 1.0.12* Awesome way up reserve your seats and save time and money ### 5/5 — Easy to use *2025-07-25, version 1.0.12* The app is easy to you and it does a good job of keeping up with your purchases. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*