# Elevate UC — user reviews

> 120 indexed App Store user reviews of Elevate UC by Serverdata.Net, Inc., rated 4.10/5 from 308 ratings.

- Source: https://appshunter.io/ios/app/elevate-uc/id1118355431/reviews
- App overview in markdown: https://appshunter.io/ios/app/elevate-uc/id1118355431.md
- Rating breakdown: 5★ 191 · 4★ 51 · 3★ 7 · 2★ 19 · 1★ 40

## What do users think of Elevate UC?

Overall sentiment: negative

**Pros**

- 🚀 Seamless integration
- 👍 Convenient mobile app
- 🚀 Versatile platform
- 👍 Easy to use
- 👍 Great system
- 🚀 Excellent app

**Cons**

- 🐛 Unreliable call quality
- 🐛 Frequent call drops
- 🐛 Connectivity issues
- 🐛 Buggy app
- 🐛 Crashes and freezes
- 🐛 Lack of functionality

**Commonly reported bugs**

- App crashes on launch
- Calls not ringing on mobile device
- Messaging issues and sync problems
- Incompatibility with iOS 14 and newer

**Most requested features**

- Apple Watch support
- Customizable notification sounds
- Ability to turn off app when not in use
- Improved integration with iOS features

## Newest reviews (11 of 120)

### 3/5 — Not dependable

*2026-03-09, version 2.37.0*

My mobile and pc used to ring simultaneously but recently the calls don’t ring on mobile and when it does, it just rings once and disconnects. Tried all the troubleshooting to no avail

### 2/5 — Great when it works

*2025-08-05, version 2.31.0*

Great with text messages, but not reliable for phone calls. Audio drops frequently.

### 2/5 — Stop working when receiving calls

*2025-07-10, version 2.30.0*

Unfortunately when someone calls the work number the iPhone doesn’t ring anymore.  I only get a missed call notification. Please fix!!!

### 4/5 — Needs Apple Watch support

*2025-07-03*

It’s fine, works. Success on this platform depends on the support you receive from wherever you bought it.

Now, devs, please use callkit to send notifications to Apple Watch!

### 4/5 — Great App - Poor Call Quality

*2025-02-24, version 2.25.1*

I love this app and all of the options; however, audio call quality is poor. Looking forward to improvements in this area.

### 4/5 — It works.

*2025-02-10*

I like being able to text people from this application and not have to give out my personal number all the time. 

That being said the call features are hit or miss depending on cell signal. 

The AI chat bot is nice for quick assistance too but don’t ask it too many questions in a row or it will get confused. Also unless you speak Greek don’t ask it too many questions show a formula.

### 1/5 — Doesn’t work

*2025-01-13, version 2.24.0*

Sorry if your company spent however many thousands on this phone system. It says to enable network permissions, except that the app does not show up in network permissions. Uninstalling and reinstalling has no effect.

### 1/5 — No one can hear me

*2024-12-19, version 2.24.0*

App seems to have stopped using mic even though it has access to it.

### 1/5 — Disappointed b business Owner

*2024-12-07*

We have had problem after problem with not being able to answer from a cell phone. It drops calls, very undependable. Will be looking for a new service after trying to work out the problems for a few years and still having the same issues.

### 4/5 — Sometimes a problem

*2024-10-25, version 2.21.0*

Sometimes cannot pick up call on cellphone have to use desk handset. This is a problem when not in office

### 1/5 — Lock Screen

*2024-10-08, version 2.21.0*

Every time I use the app for phone calls it locks my screen and I can not use my phone.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-07-31*

Everything about this app is terrible. Call quality, user interface, and texting. Texts don’t got through until hours later. Calls sound like you’re in a tunnel when they actually work. If I turn it to cellular, the call is better but then there’s no point in the app, because it comes from/to my Verizon phone number which defeats the purpose of the app.

### 1/5 — Call Recording

*2026-03-05, version 2.37.0*

This doesn’t work in this version of the app as described, access code is #9 to start and stop , there should bee a toggle switch on the screen.
 This is clunky as it could be improved.

### 1/5 — Missing functionality

*2025-11-04, version 2.34.0*

Can’t access call queue to sign in, or out. Now can’t even pick up calls period

### 1/5 — Still No way to turn off

*2025-09-10, version 2.32.0*

No way to turn it off when not in use and constantly fishes for unnecessary data.  I use it only when I have to and wish my company would use something else.

### 1/5 — Complete Garbage!!

*2025-08-19*

Lost contact info, it won’t show contacts in texts even though they show on the contact list, very hard to hear people & for them to hear you, had to get another number just to be able to use my cellphone when not connected to WiFi.
What good is having a cellphone if you can only use it on WiFi? One of the worst apps I’ve ever used.

### 1/5 — Executive Assistant

*2025-07-24, version 2.30.0*

I receive spam calls every 5 minutes.  Everyday.  I saw that an update was available and updated the app.  It pulled over my personal contact list and immediately my friends started contacting me about spam they received about a loan that was available for my company.  Spam!  I have to use this for work.  Fix the spam!

### 1/5 — Used to work but doesn’t now

*2025-07-09, version 2.30.0*

When I first put this app on my phone it worked. When I needed to I could login check work email and make work calls/texts. It will not let me log in now. I’ve tried all the tricks - nothing works. So it’s completely useless.

### 1/5 — Not good

*2025-06-27, version 2.29.0*

This app does crazy ring backs.  Sometimes we have a hard time getting our phones to stop ringing, even though we’ve already taken the call.
Elevate itself is very glitchy!  
It has a spot to block callers but it doesn’t really block that number.  That would be a great feature if it really worked!

### 1/5 — Won’t work right

*2025-06-23, version 2.29.0*

Doesn’t want to load as it hits the Apple payment screen and this is a free app I need for work.

### 1/5 — Used to work but doesn’t now

*2025-03-11, version 2.25.1*

When I first put this app on my phone it worked. When I needed to I could login check work email and make work calls/texts. It will not let me log in now. I’ve tried all the tricks - nothing works. So it’s completely useless.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2025-12-10, version 2.35.1*

Fantastic app

### 5/5 — President

*2025-05-01, version 2.28.0*

Great app - works flawlessly

### 5/5 — Good app

*2025-04-25, version 2.27.0*

Works.

### 5/5 — Great but needs apple integration

*2025-02-14, version 2.25.0*

My only negative about this is that it does not connect to my Apple Watch and give me alerts.

### 5/5 — Business manager

*2025-02-04, version 2.25.0*

Works great for our small business

### 5/5 — Awesome services

*2024-12-07, version 2.23.0*

5

### 5/5 — Great Product

*2024-12-06, version 2.23.0*

Solid product, reliable and feature rich.

### 5/5 — Easy to use

*2024-10-04, version 2.21.0*

I love how in sync the desktop and mobile app are. Being able to swap devices in an instant is amazing.

### 5/5 — Easy to use

*2024-09-24, version 2.20.0*

Simple interface

### 5/5 — Elevated! Love the app!

*2024-07-09*

Having business communications through its own dedicated app helps keep all clients and leads at our finger tips! Great app would highly recommend trying it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
