# Elevault – Interest Paid Daily — user reviews > 40 indexed App Store user reviews of Elevault by Southern Bancorp, rated 3.50/5 from 84 ratings. - Source: https://appshunter.io/ios/app/elevault-interest-paid-daily/id1555735007/reviews - App overview in markdown: https://appshunter.io/ios/app/elevault-interest-paid-daily/id1555735007.md - Rating breakdown: 5★ 45 · 4★ 3 · 3★ 9 · 2★ 1 · 1★ 26 ## Newest reviews (13 of 40) ### 3/5 — ID barcode scan doesn’t work *2026-07-22* Tried absolutely everything with two different IDs, scan just doesn’t work ### 2/5 — Low Transfer Limit and No Plaid Support *2026-05-28* It only allows you to transfer a maximum of $2,500 per day within the app. It also does not support Plaid connections, which is the only way my bank allows me to transfer funds. These issues need to be addressed in order for me to continue using this app. If you need quick access to ALL your cash then this app is not for you. The only good thing is the competitive APY. ### 3/5 — Doesn’t Work *2025-09-03* It would be great if I actually got to set up my account, the photo id scan did not work so I guess no account for me. Hopefully it works for someone else **Developer response:** Hi there! We are so sorry to hear you had trouble completing enrollment. Our team would be more than happy to help. Feel free to email us at support@elevault.app! ### 1/5 — Servers Down?!?! *2025-06-26, version 2.30.10* tried to Log In and access my emergency fund on vacation only to be greeted with an error message saying “Servers down try again later or contact support” I’ll be moving my money off this app ASAP! ### 1/5 — Pass *2025-02-01* There are too many glitches, and the inability to use it while traveling makes this app unreliable. On top of that, the rates aren’t great—there are much better options available.another useless app from southern Bancorp **Developer response:** Hi there! We hate to hear you are having trouble with our app. We just recently updated and redesigned to improve the usability of Elevault. We would love to help in any way we can and gather your feedback to further improve our app, so please reach out to our support team support@elevault.app, message us through the website, or message us through the new customer support feature in the app. We look forward to hearing from you. ### 1/5 — Meh *2024-08-10, version 1.20* So many technical issues And Not the best rates ### 1/5 — Not the best *2024-05-19* Not the best app to have business with when to comes to the rates And somehow my previous review was removed ### 3/5 — Unable to make account *2024-01-08* I had to be called a few times since the app says it’s unable to verify my identity. The last phone call I got I was told it might be because I have no credit so I’ve just given up on making an account. I REALLY wanted to use this app and was so excited, but guess I can’t make an account since I don’t have credit???? I’ve had my bank accounts for years so that wasn’t an issue. As well my ID doesn’t have scratches so I’m not sure how credit ties into a HYSA. Perhaps that was something I missed in the terms and conditions? There was a man who helped me three times who was amazing help, very kind, and informative! Give that man a raise. **Developer response:** Hi there! We're very sorry that we couldn't get your onboarding resolved. Our customer support did all he could to help the situation and we appreciate your kind praise of his diligence. Best of luck to you. ### 1/5 — Read the Fine Print *2023-12-01* Within days of opening and finding the account, Elevault dropped its interest rate, and that’s while other banks are increasing their rates. When I tried to move the money out, they only allow $2,500 to per day. Also, my bank couldn’t verify anything with Elevault due to them not having any phone numbers. Big pain and I regret using them. Better rates and much easier process with other online banks. **Developer response:** Hey there, AussieBevan! We're so sorry that you had an unsatisfactory experience with our app. Unfortunately our rate did fall by .5%, however, our rate has stayed at 5% since, which is considerably higher than most financial apps. We understand we can't please everyone though! Best of luck to you. ### 4/5 — Loving the app *2023-11-16* I came across this app while searching for decent high yield savings rates. Was skeptical of the high interest rate initially. After some research and verification, I was able to link them to Southern BanCorp. Really like the UI and easy to navigate app. So far so good. I can see my savings growing each day. Wish they offered a referal bonus since I already turned some friends to this awesome app. ### 1/5 — Too many orange flags *2023-10-12* All the research I did on this business only went back to earlier this year. Privacy policy doesn’t address the customer’s pii or how it’s being protected. I had a couple questions so I sent an email. Waited several days before getting a response to one of the questions (no answer on other one). I asked what I could use for verification as my ID is expired & if they offer debit card (answer to latter is no). Answer to other question was another question: if the app wasn’t allowing me to onboard my ID. Whatever that means. I’m assuming it’s referring to my ability to scan my expired ID & it being accepted. They should know if their own app will accept an expired ID. I’m not going back n forth with them (especially when each contact takes a minimum of a day for a response) trying to get an answer to a question, nor scan my sensitive info into various systems for no reason. Also tried calling the hard to find number & of course it went to VM saying they would get back in a day. If you read the privacy policy, they give you 2 days to notify them of unauthorized charges. Seems like that would be difficult to meet w/their slow answering service. **Developer response:** Hello, we typically respond pretty quickly. It looks like you contacted us on a holiday weekend in which we were closed. We responded the day we were back in the office. It looks like our support agent was trying to gather more details so that they could provide the most accurate information. In order to sign up for Elevault, you will need to have a valid, unexpired United States Identification Card or Driver's License. Have a great week! ### 3/5 — Lots of room for improvement *2023-10-03* I guess I’ll start out with what I like, the interest rate. Can’t really find anywhere else that offers 5.50% for a liquid asset. That’s great! What I don’t like… Customer service is rude, uninformed, and slow. Also the app needs a major redesign. It’s bulky and not user friendly. I would like to see the $2500 daily cap increased as well. I would also like the option for a checking account with debit card. **Developer response:** Hi Dylan! Thanks for your valuable feedback regarding our app design and features. Please feel free to email us any changes that you would like to see that you did not mention here. We are so sorry that you did not have the best experience with our customer support team. We will review your communication with our team and address this as we make our support process better for our customers. ### 1/5 — Doesn’t work *2023-09-18, version 1.19* I can’t get past trying to scan my ID to set up an account. The app either does nothing, or sometimes it crashes. Customer support doesn’t seem knowledgeable and was no help. Not worth the hassle. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able to go past ID scan step *2026-06-12, version 2.35.7* I believe the app is broken. Not able to go past ID barcode scan step. My DL is not even couple of months of old, so it’s not that the barcode is not readable. ### 1/5 — SCAM *2026-05-14, version 2.35.7* TAKES ANYTHING ADDED AND CLOSES ACCOUNT WITH NO EXPLANATION!! ### 1/5 — ID Scan *2026-05-08, version 2.35.7* Keep saying invalid barcode during ID scan…it’s a brand new CA Real ID… ### 1/5 — Elevault *2026-03-31, version 2.35.6* Glitchy Bugs: My account Still ISN’T Open! Smh.. ### 1/5 — Probably a scam with fake reviews *2025-12-09* I opened an account started to deposit money into it now they’ve restricted my account said they don’t have a time line for release on the account or are they able to stop my transaction from clearing into the account so now I have to do a whole dispute pro with my bank to be safe. I don’t recommend to app to be used ### 1/5 — App is trash *2025-12-08, version 2.34.5* You can’t even get past the id barcode. Just gives a flash button and doesn’t scan nothing. I’ve tried 2 different id’s. Waste of time ### 1/5 — Money Held for Review without Explanation *2025-11-08* I opened my money about a week ago, and deposited money 3 times. Since then, I have not been able to log-in. I received an email stating my account was on hold. I emailed and called, but I haven’t received a timeline or reason for the “investigation.” Very sketchy. Will update if it changes, but I can’t recommend to anyone at this time. ### 1/5 — Unable to use it while traveling *2025-09-26* I don’t get it why I don’t have access to my own account when I’m traveling ? What if I need it isn’t the idea of the app is all about emergency funding and what ever that is ? **Developer response:** Hi there! We hate to hear you are having trouble with our app. We just recently updated and redesigned to improve the usability of Elevault. We would love to help in any way we can and gather your feedback to further improve our app, so please reach out to our support team support@elevault.app, message us through the website, or message us through the new customer support feature in the app. We look forward to hearing from you. ### 1/5 — Unable to Sign Up *2025-09-16* I was unsuccessful in signing up because the app isn’t functioning well. During the initial stage, you need to verify your government ID. Apparently it needs the barcode from the ID, But the app doesn’t register and scan a barcode as it’s a automated system process. Why you just can’t take a clear picture is beyond me. I had to use a different bank for my high APY needs. Customer Service very slow to respond and resolve. ### 1/5 — Only available to those “residing”in the USA?! *2025-08-25* As a citizen of the USA and “residing” in another country, it is amazing to me that this app supposedly is aimed at those only “residing” in the USA?? Makes you wonder WHY?? Right?! I have accounts in the USA but can not use this app as I am not currently “residing” in the USA????? No other explanation offered so it begs the question as to WHY?! USER BEWARE!! ## Most praised reviews (10 highest-rated) ### 5/5 — This all in one account *2026-05-03* This vault, lets you create expenses vaults, then you can set keys to those expense vaults and pay your respective billers from each individual pod. It really helps keep everything separated and truehrkps you stick to your budget. You can choose to direct deposit here or transfer in,. You do not get a debit card so if that is something you need, you can look elsewhere. There adding vault keys I think digital ones in the future, but honestly a bills account shouldn't have one because you shouldn't be spending from it. I love the concept of this app I'm so grateful for it check it out. Interest rate and bad **Developer response:** Thank you for the wonderful review! We love to hear you are enjoying the app and love the positive feedback. ### 5/5 — Paris,Lee *2025-11-25, version 2.34.4* Paris,Lee ### 5/5 — Great rate - great app! *2025-09-11* I’ve been using this app for years and I love it! Not only does it give you a great APY/interest rate that accrues daily, it also is very useful. You can have unlimited “vaults” to separate out your money into bills, different savings goals, etc. Set up recurring savings and ACH and your budget will run by itself! I know exactly where my money is going, so I save every penny I can. ### 5/5 — Great Interest, nice UI *2025-08-14* Good usability and clear terms. Above-average APY, and I really like the Vault concept. Transfers in and out via Plaid are free and easy. **Developer response:** Thank you so much for taking the time to leave us a review. We're really happy to hear you are enjoying some of the key features that make up Elevault- and we truly appreciate you choosing us in your financial journey! We’re always listening to feedback to ensure Elevault continues to meet your needs and expectations. ### 5/5 — This app is changing the game *2025-06-25* It’s just FREE money on your savings with no worry about fees. It’s currently the second best APY which is amazing- but the app itself makes it well worth it. They also listen to feedback really well and are working on some amazing features! **Developer response:** Thank you so much for your kind words and support! We're thrilled to hear you're enjoying the high APY and fee-free savings and even more so that you find value in the app experience itself. It means a lot to our team to know that our efforts to build thoughtful features and respond to feedback are making a difference. We’re excited about what’s ahead and can’t wait to share more of what we’ve been working on. Thanks again for being part of the journey! ### 5/5 — Fantastic Option for High-Yield Savings *2024-07-12, version 1.20* Excellent fintech app, thoroughly recommended. ### 5/5 — M *2024-01-25* As good as this app is, the support is terrible They won’t reply email neither have a phone number to call…. You can’t call them, they can only call you …. **Developer response:** Hey there! We're so sorry you had trouble getting in touch with our support team. You may have tried when we were out of office. If you are still having an issue then you can email us at support@teamwalt.co or call us at (844) 439.9258 during business hours (9am-5pm CST). We very much appreciate you using Elevault! ### 5/5 — Best for gaining interest *2023-01-03* I love this app. This is where I keep all my savings and I can’t believe I haven’t done something like this sooner. Every once and a while I’ll check in to see how much interest I’ve been paid. Right now, the APR is 4.50% which is what made me write this review. **Developer response:** Hey! Thanks so much for your kind feedback. We love that interest rate too - and best of all, we pay it daily! ### 5/5 — Easy to Use *2022-12-07, version 1.14* Great App for Budgeting and Splitting Bills with Friends! ### 5/5 — Easiest Way to Budget *2022-09-07* Easiest way to budget, I have all my bills separate and I can pay them from their individual vault! Plus, I can easily save for anything I want! I’m also getting my friends on it because I can send and receive money on it! Great app!! **Developer response:** Hey Sam! Thanks for the kind feedback. The more friends the merrier! We love saving with friends too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*