# Eleven — Kicksharing

> App for renting electric scooters and e-bikes in select cities. (iPhone/iPad app by ILEVN, OOO.)

- Source: https://appshunter.io/ios/app/eleven/id1458597332 (this page in markdown: same URL + `.md`)
- Developer: [ILEVN, OOO](https://appshunter.io/developer/1505352790)
- Category: Travel, Entertainment
- Price: Free
- Rating: 4.70/5 from 1,265 App Store ratings · 128 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 170 MB
- Languages: Russian, Belarusian, Georgian, Kazakh, American English
- Released: 2019-04-29
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/eleven/id1458597332/reviews.md

## What is Eleven?

Eleven is a convenient app for renting scooters and hiring bicycles, created for active city residents. With an intuitive interface, users can quickly find and rent electric scooters and e-bikes for comfortable trips around the city.

SCOOTERS
A large fleet of scooters in Minsk, Grodno, Brest, and Gomel. Starting a ride is simple, fast, and easy:

• Download the Eleven app and sign up in just a couple of minutes — you only need a phone number and a bank card for payment.
• Find the nearest scooter on the in‑app map.
• Scan the QR code on the handlebar, choose a pricing plan, and tap “Start.”
• Take the scooter, push off, and press the throttle — it is located on the right side of the handlebar.
• Keep an eye on the scooter’s battery level to reach a parking zone in time.
• End your rental in designated areas so the scooter does not obstruct pedestrians or traffic.

Use a convenient, fast, and cost‑effective way to get around the city.

BICYCLES
Another convenient way to travel available in Minsk is e‑bikes. You can reserve a bike via the app by scanning the QR code on the frame and enjoy a comfortable ride around the city.

SUBSCRIPTION
Get a free start for scooter and bike rentals, extended reservation time for scooters, other subscription benefits, and also earn cashback and spend it on your rides.

GROUP RIDE
Rent up to 5 scooters or bicycles from a single account — just rent several vehicles one by one by scanning their QR codes.

RESERVATION AND WAITING MODE
You can reserve a scooter in advance in the app — for a limited time no one else will be able to take it. During a ride, a waiting mode is available: you temporarily pause the trip, lock the scooter, and take care of your own business without worrying about its safety.

BONUSES
Top up your in‑app balance and receive additional bonuses for rides — the higher the top‑up amount, the more profitable it is to ride.

AVAILABILITY
The Eleven service is available in Minsk, Grodno, Brest, and Gomel. Rental rules and available zones may differ depending on the city, so we recommend checking the conditions in the app before your trip, but overall the sharing model is similar to apps like Whoosh, Urent, Carousel, Molnia, Lite, Poputi, Busyfly, YES Sharing, Rushering, KoloBike, Jet, Bird, and others.
Eleven kicksharing and bikesharing is a light, enjoyable, and fast way to move around the city!

## Key features

- Rent electric scooters
- Hire e-bikes
- In-app map for vehicle location
- QR code scanning for rental
- Multiple pricing plans
- Group ride option (up to 5 vehicles)
- Reservation and waiting mode

## What do users think of Eleven?

Overall sentiment: negative

**Pros**

- ⭐ Best car-sharing in Belarus
- 👍 Great scooters, excellent app, seamless service
- 🚀 Awesome experience

**Cons**

- 🐛 Scooters not working
- 🔋 Scooters drain fast
- 💰 Too expensive
- 🚫 No refunds
- 🤖 Poor customer service
- 🚧 Difficult to use/understand

**Commonly reported bugs**

- Scooters randomly stop during rides
- Issues with geolocation and finding scooters
- App has many bugs and glitches

**Most requested features**

- Improve map coverage
- Add Apple Pay support

## Recent user reviews (10 of 128)

All indexed reviews: https://appshunter.io/ios/app/eleven/id1458597332/reviews.md

### 1/5 — Плохо

*2026-08-07, version 4.2.4*

Самокаты просто не работают, деньги списываются, ни одной удачной поездки при многократных попытках совершено не было

### 1/5 — воровство

*2026-08-02, version 4.2.4*

с меня списали деньги за задолженность на поездке без какого либо предупреждения, на что поддержка ответила, что это прописано в пользовательском соглашении. Пункт 8, пользователь согласен на списание денег без предупреждения, и не прописано в каких ситуациях это используется. будьте аккуратнее и внимательнее, читайте пользовательское соглашение, потому что по нему, сервис имеет право списывать с вас любую сумму в любое время и вы не сможете это оспорить!

### 1/5 — Зона парковки

*2026-07-30, version 4.2.3*

Вы если зарретили парковаться во дворах, то починили бы лучше gps на самокатах и добавили бы, что после понздки можно отметить неисправности на свмокате. А то 80 процентов самокатов будто с войны вернулись

### 1/5 — Не нравится

*2026-07-26, version 4.2.3*

самокат выключился посреди пути, деньги были на счете

### 1/5 — обман

*2026-07-16, version 4.2.1*

Деньги списались просто так самокат не включался

### 1/5 — разочарование

*2026-07-02, version 4.1.0*

решила скачать приложение и покататься на самокатах,все правила были соблюдены,но кнопка «добавить eleven” НЕ РАБОТАЛА,пока пытались её подключить,деньги списывали,в итоге покататься не получилось,а деньги списали.

### 1/5 — Приложение норм, а сам сервис полный отстой

*2026-06-25, version 4.1.0*

Самокаты все севшие + на карте самоткты есть а по факту их нет

### 1/5 — Зоны парковки

*2026-06-20, version 4.1.0*

Зоны парковки подобраны ужасно по-идиотски

### 1/5 — Карта навсегда!

*2026-06-10, version 4.1.0*

Нет возможности отвязать карту, если передумал пользоваться услугами.

### 2/5 — Если глючит, то только перезагружать телефон

*2026-06-02, version 4.0.0*

В остальном ОК

## Frequently asked questions about Eleven

### What is Eleven?

Eleven is a mobile application designed for renting electric scooters and e-bikes. It allows active city residents to easily find, unlock, and use these vehicles for comfortable trips around the city. The app provides an intuitive interface for a seamless rental experience.

### How do I rent a scooter or bike with Eleven?

To rent, download the app, sign up with your phone number and bank card, and find the nearest vehicle on the map. Scan the QR code on the handlebar, select a pricing plan, and tap 'Start.' Then, simply push off and use the throttle to ride. Remember to end your rental in designated areas.

### What are the costs associated with using Eleven?

The app offers various pricing plans for scooter and bike rentals. Users can also benefit from a subscription model that provides a free start for rentals, extended reservation time, and other perks. Additionally, topping up your in-app balance can earn you bonus credits for rides.

### In which cities is Eleven available?

The Eleven service is currently available in Minsk, Grodno, Brest, and Gomel. Rental rules and available zones may vary by city, so it's recommended to check the specific conditions within the app before starting your trip.

### Can I rent multiple vehicles at once?

Yes, Eleven supports group rides. You can rent up to 5 scooters or bicycles from a single account by renting several vehicles one after another using their respective QR codes. This feature allows you to travel with friends or family.

## Version history (last 5 releases)

### 4.2.4 — 2026-07-30

The latest version includes bug fixes and performance improvements.

### 4.2.3 — 2026-07-22

The latest version includes bug fixes and performance improvements.

### 4.2.2 — 2026-07-19

The latest version includes bug fixes and performance improvements.

### 4.2.1 — 2026-07-09

The latest version includes bug fixes and performance improvements.

### 4.2.0 — 2026-07-02

The latest version includes bug fixes and performance improvements.

## Apps similar to Eleven

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Anytime - каршеринг в Беларуси](https://appshunter.io/ios/app/anytime/id1231153647) | 4.7 (118) | Free | Travel |
| [BusyFly](https://appshunter.io/ios/app/busyfly/id1488207086) | 2.9 (147) | Free | Travel |
| [Атласбас — билеты на автобусы](https://appshunter.io/ios/app/id1455952579) | 4.5 (139) | Free | Travel |
| [toGO GE](https://appshunter.io/ios/app/togo-ge/id1536118601) | 4.5 (403) | Free | Travel |
| [БЧ. Мой поезд](https://appshunter.io/ios/app/id1489334970) | 1.8 (74) | Free | Travel |
| [KoloBike](https://appshunter.io/ios/app/kolobike/id1474551951) | 3.4 (5) | Free | Travel |

## More apps by ILEVN, OOO

- [Lvn - service](https://appshunter.io/ios/app/lvn-service/id1528944572)
- [Кубо - аренда каргобайков](https://appshunter.io/ios/app/id6566190414)

All apps by ILEVN, OOO: https://appshunter.io/developer/1505352790

## Related topics

[eleven](https://appshunter.io/ios/topics/eleven) · [gomel](https://appshunter.io/ios/topics/gomel) · [whoosh самокаты](https://appshunter.io/ios/topics/whoosh-самокаты) · [вуш](https://appshunter.io/ios/topics/вуш)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*