# Elfinbook - Scanner & OCR — user reviews > 94 indexed App Store user reviews of Elfinbook by Hangzhou Qihui Technology Co., Ltd, rated 4.40/5 from 338 ratings. - Source: https://appshunter.io/ios/app/elfinbook-scanner-and-ocr/id1186551971/reviews - App overview in markdown: https://appshunter.io/ios/app/elfinbook-scanner-and-ocr/id1186551971.md - Rating breakdown: 5★ 253 · 4★ 33 · 3★ 18 · 2★ 11 · 1★ 23 ## What do users think of Elfinbook? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Innovative concept (notebook + app) - ♻️ Reusable notebook - ✍️ Good handwriting recognition (sometimes) - 📄 Scans documents well - ☁️ Cloud storage integration - ✅ Works with physical notebooks - 📚 Good for organizing notes - 🌎 Environmentally friendly **Cons** - 🐛 Frequent crashes - ❌ Login/signup issues - 📉 Poor OCR accuracy - ⏳ Slow performance - 💸 Premium features required - ❓ Unintuitive interface - 🗑️ Data loss issues - 🚫 Limited export options - 📱 Incompatible with some devices - 🗣️ Language support issues (OCR) - 📷 Camera issues - 📧 Poor customer support **Commonly reported bugs** - App crashes immediately upon opening - App crashes during launch - Cannot export to PDF - Batch scan is too slow - OCR text recognition does not work - App crashes when trying to take pictures - Premium membership disappears after reinstallation - App crashes when moving pictures - App crashes when trying to write something - Slow upload to cloud - Cannot log in or sign up - Camera not working - App crashes when capturing a new page - App crashes when moving picture order - Lost notes after upgrade - Failed to upgrade data - App crashes when trying to scan - App crashes after update - OCR cannot recognize Russian - OCR only works with English - OCR produces gibberish for German - OCR scan takes too long - App does not recognize text - Flash control icon missing - App does not sync documents - OCR not working properly - App stretches documents to A4 size - Cannot turn flash on or off - App signs out every time it's closed - App does not remember login details - Cannot set phone and email under account - OCR is not great, requires editing - No return/enter to start a new line when editing notes - Cannot register as a user - App stops and cannot go back - Email error code during registration - Unable to connect during registration - No registered message when trying to log in - Camera never works - App won't start after reinstallation - Paid app is unusable - Lost data in the cloud - Cannot link with Evernote - Password for Evernote is incorrect - Corrupted documents in the app - Documents become unrecoverable - Recognition button thinks text is in different languages - Writing reappears after heating - App crashes when scanning - Lifetime membership not staying connected - App lags - Does not keep user signed in to premium account - Often will not log in at all - OCR unreadable even with best penmanship - Password lost and cannot reset - No help from support - App is confusing and difficult to use - iPhone XS Max unusable after update - Cannot bind phone number to app - Cannot type or use options for phone number binding - OCR function not found - App written in Chinese, no translation - Imported document never arrived - Writing fades away when touched too much - App is a cheap knockoff - App is an insult - Pages are soft and indent, cannot be reused - Sync issues - OCR is bad - App not intuitive - Customer service is terrible - Cannot change phone number easily - Notebook pages stain easily - App is unstable - Lost all work notes - App doesn't detect margins of pages - App doesn't work on certain pages - Software is atrocious - Software is a letdown - Picture editing is basic - App doesn't support Traditional Chinese OCR - App doesn't support Russian OCR - App crashes during installation - App doesn't work after last update - App cannot be opened after update - App doesn't work after update - Cannot register with phone number **Most requested features** - Improved OCR accuracy - Faster batch scanning - Better language support for OCR - More intuitive UI - Smoother syncing - Google Drive integration - iCloud sync for iOS - Ability to set destination folders for scans - Improved camera detection of borders - Dark mode - Ability to hear environmental information and read documents via camera (for visually impaired) - Automatic scanning when over the document - Spanish language support - Option to scan with or without black frame - Better customer service response - Ability to change phone number/email easily - More advanced picture editing options - Improved pen holder placement on notebook ## Newest reviews (10 of 94) ### 2/5 — Does this app still works? *2024-01-09, version 4.7.5* Can’t log in nor sign up??? ### 4/5 — Good *2023-01-04, version 4.7.3* Batch scan a little bit too slow. The rest is good. ### 3/5 — Braucht dringend ein update! *2022-12-16, version 4.7.3* OCR Texterkennung funktioniert leider nicht mal bei gedruckten Seiten! Ziemlicher Kauderwelsch der da rauskommt. Demnach für diese Funktion unbrauchbar. Schade, das wollte ich hauptsächlich nutzen und hab leider auch schon die 10.49 € Jahresgebühr für Premium bezahlt. ### 4/5 — Esta bien, podría mejorar *2022-01-12, version 4.7.3* Es muy útil pero tarda mucho en subir los apuntes a la nube y no lee archivos como word por ejemplo , además estaría muy bien si se pudiera sincronizar con una tablet por Bluethoot (la mía es una onyx nova boox 3 ) para poder escribir directo sobre mis notas con el stylus de la tablet q como no tiene cámara no tiene instalada la app. ### 4/5 — Bien pero mejorable *2021-01-13, version 4.6.0* La aplicación esta muy bien pero el problema es que la IA que detecta el marco de las cosas al escanear, podría ser mejor, mas rápida ya que laversión pro vale un dinero. Muchas gracias y saludos. ### 4/5 — Much improved app *2020-06-21, version 4.1.0* I wanted to like this when I got it as a gift a year and a half ago, but the app leaved much to desire. I can finally say they have improved the app. Before I had issues with syncing now, so far, it’s seamless; but time will tell since I just noticed the improvements. The OCR isn’t bad either no worse [if not better] then others out there in this style app. The added app features are nice too. ### 1/5 — 文字認識しない *2020-06-11, version 4.1.0* 一言も認識してくれなかった ### 1/5 — app is crashed *2020-03-12, version 3.7.4* The app is crashed when I tried to capture a new page. No way to continue without crashed app. ### 2/5 — It’s okay *2020-02-06, version 3.7.2* Had issues with not getting a response from the customer service team. Found the app not very intuitive ### 5/5 — efficiency *2020-01-28, version 3.7.2* I like the app. It improves my study efficiency. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes immediately upon opening! *2023-12-06, version 4.7.5* What else is there to say. I just downloaded this and it won’t stay open. Disappointing. ### 1/5 — Crash *2023-02-13, version 4.7.3* App clash during launch ### 1/5 — 圖檔無法導出變成pdf *2023-01-11, version 4.7.3* 浪費一堆時間…花錢變高級會員到底是有什麼用？ 現在功能爛到爆 ### 1/5 — No update over one year *2022-09-13, version 4.7.3* Waste time to take 15 pictures and crashed then began again. Please update app ### 1/5 — Cannot write as app is crashed *2022-03-14, version 4.7.3* App is crashed and shut down as soon as i tried to write something ### 1/5 — 高級會員消失 *2021-03-14, version 4.6.4* 不小心刪除app 重新下載再登入 高級會員就不見了QQ ### 1/5 — 110.03.05今天使用移動圖片順序 *2021-03-05, version 4.6.4* 今天使用移動圖片順序 一直閃退.... ### 1/5 — Logiciel elfîbook *2020-11-19, version 4.5.7* Arnaque. Impossible de l’essayer et pire encore limité à 5 pages sans passer à une version premium, mais on ne le découvre qu’après avoir perdu du temps a télécharger le logiciel. Les carnets, rien de nouveau existe depuis de nombreuses années et on trouve partout et moins coûteux. ### 1/5 — Demasiado simple *2020-09-04, version 4.5.1* Deberían poner idioma español y escaneo automático cuando estás sobre el documento ### 1/5 — 為何無法辨識文字 *2020-08-26, version 4.5.0* 為何無法辨識文字，已經繳錢年費230元辨識文字費用。請改善或退費。 ## Most praised reviews (10 highest-rated) ### 5/5 — 简单好用 *2026-01-14, version 4.7.5* 如题 ### 5/5 — Самое недооценное приложение для сканирования с телефона *2025-01-13, version 4.7.5* Не хватает, конечно, доработак и более качественного перевода, но для бесплатного пользования подходит идеально. ### 5/5 — Elfinbook *2022-08-26, version 4.7.3* One of the most helpful things I have!! I bought one of the notebooks a long time ago and I still use it… but the app is what makes my life so much easier! Scanning my documents, it can read my handwriting, it’s so easy to use! ### 5/5 — Elfin Book *2022-01-11, version 4.7.3* I have had one for months and use it every day, being very concerned about helping to save our planet and reduce wastage and not keep writing on paper ( which reduces the amount of deforestation). I love my little book and so far I have only used and reused the first 2 pages. I do my shopping lists on it and every morning I list my jobs to do. I now couldn't be without it. I 83 years young. ### 5/5 — Offline right now! *2021-10-18, version 4.7.3* Offline... ### 5/5 — 评语 *2021-05-01, version 4.6.8* 好用 ### 5/5 — Great App!! *2021-01-30, version 4.6.2* After fixing a bug of the camera not working, it works great! Would recommend to anybody who likes having physical and digital copies of journals. ### 5/5 — App + Elfinbook = 10/10 *2020-07-21, version 4.3.1* Everything works great ### 5/5 — Elfinbook is great! *2020-05-08, version 4.0.1* So easy to use. Portable. Works with my iPhone 6s. Image to text option is very good. I’m upgraded to Premium. Worth every penny! Saves on paper. ### 5/5 — 省紙，省力 *2020-03-23, version 3.7.4* 會議記錄存檔編輯很方便，一本記事本可以用N個年了。 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*